Gordon Brothers Water

4.9
2612 reviews

About

Water Softening Equipment Supplier
Gordon Bros. Water provides the best solution for your city or well water problem! We are an exclusive, authorized Kinetico dealer, serving seven counties in Northeast Ohio, Western Pennsylvania and West Virginia. We are also an authorized dealer for Pentaire/Fleck, Sentry and Stenner. Our large volume, quantity discount purchasing offers consumers the best price! Financing and lease purchase plans are available to suit every budget. Our representatives are Certified Water Specialists who are knowledgeable about water quality. We maintain ongoing re-certification by the Water Quality Association. Contact us today for your FREE, no obligation in-home water analysis.

Location

Gordon Brothers Water
776 N Ellsworth Ave, Salem, OH
44460, United States

Hours

Reviews

4.9
2,612 reviews
5 stars
2,480
4 stars
84
3 stars
10
2 stars
17
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Technicians and representatives are consistently described as friendly, professional, and knowledgeable, providing excellent customer support.

Efficiency

Customers appreciate the promptness and efficiency of service, with many noting timely arrivals and quick installations.

Product Satisfaction

Many reviews highlight satisfaction with the water systems and their performance, indicating long-term reliability and effectiveness.

Communication

Customers value the clear communication from staff regarding services, options, and maintenance, contributing to a positive experience.
  • SC
    Sheryl Cozad
    1 day ago
    5.0
    Very easy setting up my salt delivery. Received a text from the delivery driver when he finished his previous delivery to let me know that he was on the way. Put all of the salt bags where he was directed and even offered to add a bag of salt to the brine tank when he had finished bringing the bags in.
  • CZ
    CAROLYN ZEIGLER
    2 days ago
    5.0
    Both gentlemen were extremely unkind, knowledgeable, caring, and above all knew what they were doing. I enjoyed their company as well as the work they did thank you for hiring such competent people to work for you.
  • TF
    Tina Fumich
    4 days ago
    5.0
    Corey did an excellent job. He took care of the problems we were having and explained well why it was doing what it was. He was very cautious and cleaned everything up when completed. Would live him to do my service again.
  • EW
    Erika Wright
    6 days ago
    2.0
    Again, I stressed I had issues last year with the stenner tube having a hole in it. This year expected Robert to come out. He was tied up in job, sent Austin for second year in a row with permission but assured me that he knew how to do the job. Tubes were not hooked up and water is terrible. Tools were left on job. He arrived and barely said a word. He is never to service my home again. Call will be made this a.m.
  • JR
    John Roessler
    Jan 12, 2026
    5.0
    Been with Gordon Brothers for a few years now. The service guys are great to work with and knowledgeable about their systems. When you call for anything there is a happy helpful person you are talking to. Would definitely recommend them if you have any water issues.

Frequently Asked Questions About Gordon Brothers Water

What products and services does Gordon Brothers Water offer?

Gordon Brothers Water provides water treatment solutions including city or well water treatment systems. They are authorized dealers for brands like Kinetico, Pentaire/Fleck, Sentry, and Stenner, and offer financing and lease purchase plans.

Where is Gordon Brothers Water located?

Gordon Brothers Water is located at 776 N Ellsworth Ave, Salem, OH 44460, USA.