Business Details
About
Water Softening Equipment Supplier
Gordon Bros. Water provides the best solution for your city or well water problem! We are an exclusive, authorized Kinetico dealer, serving seven counties in Northeast Ohio, Western Pennsylvania and West Virginia. We are also an authorized dealer for Pentaire/Fleck, Sentry and Stenner. Our large volume, quantity discount purchasing offers consumers the best price! Financing and lease purchase plans are available to suit every budget. Our representatives are Certified Water Specialists who are knowledgeable about water quality. We maintain ongoing re-certification by the Water Quality Association. Contact us today for your FREE, no obligation in-home water analysis.
Location
Hours
Reviews
4.9
2,584 reviews
5 stars
2,455
4 stars
82
3 stars10
2 stars16
1 star21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Technicians and representatives are consistently described as friendly, professional, and knowledgeable, providing excellent customer support.
Efficiency
Customers appreciate the promptness and efficiency of service, with many noting timely arrivals and quick installations.
Product Satisfaction
Many reviews highlight satisfaction with the water systems and their performance, indicating long-term reliability and effectiveness.
Communication
Customers value the clear communication from staff regarding services, options, and maintenance, contributing to a positive experience.
- DCDanielle Clarkson2 days ago5.0Anthony was great! Very professional and knowledgeable. My old set up was from Damascus water and was all over the place, looked like it was thrown in there. Anthony made my new set up look professionally installed. My lines actually make sense now and look like they belong where they are at. He even talked to my husband about our equipment and the benefits and how they outweigh the old equipment we had. He explained how little maintenance our new equipment requires and was very thorough with him explaining how everything works and what needs maintained. Awesome job Anthony!
- SSScott Stewart3 days ago5.0Lu was on time and very professional! Excellent, friendly service, as always. My experience with Gordon Brothers has been superb so far!
- BHBrandy Hageter3 days ago5.0Great customer service so far. Knowledgeable and very personable. Using them to replace my existing water softner system.
- ZSZachary SmithDec 22, 20255.0Josh was a constant professional. He took my thoughts and words into consideration and also neatly made the water lines because I have some serious OCD. Very well done install and he was amazing with my pets! Do recommend.
- COChris OpferDec 19, 20255.0I love my gordon brothers water system that I have owned since 2012. The employees and service are fantastic. I love how my water tastes, my appliances last longer and the system is part of a healthier lifestyle.
Frequently Asked Questions About Gordon Brothers Water
What products and services does Gordon Brothers Water offer?
Gordon Brothers Water provides water treatment solutions including city or well water treatment systems. They are authorized dealers for brands like Kinetico, Pentaire/Fleck, Sentry, and Stenner, and offer financing and lease purchase plans.
Where is Gordon Brothers Water located?
Gordon Brothers Water is located at 776 N Ellsworth Ave, Salem, OH 44460, USA.
What are the business hours for Gordon Brothers Water?
They are open Monday through Friday from 8:00 AM to 5:00 PM, and on Saturday from 8:00 AM to 2:00 PM. They are closed on Sundays.
Does Gordon Brothers Water provide in-home water analysis?
Yes, they offer a free, no obligation in-home water analysis by their Certified Water Specialists.
How can I contact Gordon Brothers Water?
You can contact them by phone at +1 800-331-7611 or visit their website at https://gordonbroswater.com.
Is Gordon Brothers Water a certified dealer for any specific water treatment brands?
Yes, they are an exclusive authorized dealer for Kinetico and also authorized dealers for Pentaire/Fleck, Sentry, and Stenner.
Are there any nearby parks or outdoor recreational areas near Gordon Brothers Water?
Yes, nearby parks include Waterworth Memorial Park and Duck Pond, which customers might visit before or after their visit.
What grocery stores are near Gordon Brothers Water for convenient shopping?
Nearby grocery/ convenience stores include Barnetts Market and Kendrick's Corner Carryout, convenient spots for customers to shop locally.
Are there any nearby services related to home and real estate near Gordon Brothers Water?
Yes, Ashley Delight Rentals (real estate service) and Heritage Union Title Co Ltd (real estate and legal services) are nearby, which can be useful for customers managing home-related needs.
What makes the representatives of Gordon Brothers Water qualified?
Their representatives are Certified Water Specialists who maintain ongoing re-certification by the Water Quality Association to stay knowledgeable about water quality.