Business Details
About
Water Softening Equipment Supplier
Gordon Bros. Water provides the best solution for your city or well water problem! We are an exclusive, authorized Kinetico dealer, serving seven counties in Northeast Ohio, Western Pennsylvania and West Virginia. We are also an authorized dealer for Pentaire/Fleck, Sentry and Stenner. Our large volume, quantity discount purchasing offers consumers the best price! Financing and lease purchase plans are available to suit every budget. Our representatives are Certified Water Specialists who are knowledgeable about water quality. We maintain ongoing re-certification by the Water Quality Association. Contact us today for your FREE, no obligation in-home water analysis.
Location
Hours
Reviews
4.9
2,612 reviews
5 stars
2,480
4 stars
84
3 stars10
2 stars17
1 star21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Technicians and representatives are consistently described as friendly, professional, and knowledgeable, providing excellent customer support.
Efficiency
Customers appreciate the promptness and efficiency of service, with many noting timely arrivals and quick installations.
Product Satisfaction
Many reviews highlight satisfaction with the water systems and their performance, indicating long-term reliability and effectiveness.
Communication
Customers value the clear communication from staff regarding services, options, and maintenance, contributing to a positive experience.
- SCSheryl Cozad1 day ago5.0Very easy setting up my salt delivery. Received a text from the delivery driver when he finished his previous delivery to let me know that he was on the way. Put all of the salt bags where he was directed and even offered to add a bag of salt to the brine tank when he had finished bringing the bags in.
- CZCAROLYN ZEIGLER2 days ago5.0Both gentlemen were extremely unkind, knowledgeable, caring, and above all knew what they were doing. I enjoyed their company as well as the work they did thank you for hiring such competent people to work for you.
- TFTina Fumich4 days ago5.0Corey did an excellent job. He took care of the problems we were having and explained well why it was doing what it was. He was very cautious and cleaned everything up when completed. Would live him to do my service again.
- EWErika Wright6 days ago2.0Again, I stressed I had issues last year with the stenner tube having a hole in it. This year expected Robert to come out. He was tied up in job, sent Austin for second year in a row with permission but assured me that he knew how to do the job. Tubes were not hooked up and water is terrible. Tools were left on job. He arrived and barely said a word. He is never to service my home again. Call will be made this a.m.
- JRJohn RoesslerJan 12, 20265.0Been with Gordon Brothers for a few years now. The service guys are great to work with and knowledgeable about their systems. When you call for anything there is a happy helpful person you are talking to. Would definitely recommend them if you have any water issues.
Frequently Asked Questions About Gordon Brothers Water
What products and services does Gordon Brothers Water offer?
Gordon Brothers Water provides water treatment solutions including city or well water treatment systems. They are authorized dealers for brands like Kinetico, Pentaire/Fleck, Sentry, and Stenner, and offer financing and lease purchase plans.
Where is Gordon Brothers Water located?
Gordon Brothers Water is located at 776 N Ellsworth Ave, Salem, OH 44460, USA.
What are the business hours for Gordon Brothers Water?
They are open Monday through Friday from 8:00 AM to 5:00 PM, and on Saturday from 8:00 AM to 2:00 PM. They are closed on Sundays.
Does Gordon Brothers Water provide in-home water analysis?
Yes, they offer a free, no obligation in-home water analysis by their Certified Water Specialists.
How can I contact Gordon Brothers Water?
You can contact them by phone at +1 800-331-7611 or visit their website at https://gordonbroswater.com.
Is Gordon Brothers Water a certified dealer for any specific water treatment brands?
Yes, they are an exclusive authorized dealer for Kinetico and also authorized dealers for Pentaire/Fleck, Sentry, and Stenner.
Are there any nearby parks or outdoor recreational areas near Gordon Brothers Water?
Yes, nearby parks include Waterworth Memorial Park and Duck Pond, which customers might visit before or after their visit.
What grocery stores are near Gordon Brothers Water for convenient shopping?
Nearby grocery/ convenience stores include Barnetts Market and Kendrick's Corner Carryout, convenient spots for customers to shop locally.
Are there any nearby services related to home and real estate near Gordon Brothers Water?
Yes, Ashley Delight Rentals (real estate service) and Heritage Union Title Co Ltd (real estate and legal services) are nearby, which can be useful for customers managing home-related needs.
What makes the representatives of Gordon Brothers Water qualified?
Their representatives are Certified Water Specialists who maintain ongoing re-certification by the Water Quality Association to stay knowledgeable about water quality.