Business Details
About
Water Softening Equipment Supplier
Gordon Bros. Water provides the best solution for your city or well water problem! We are an exclusive, authorized Kinetico dealer, serving seven counties in Northeast Ohio, Western Pennsylvania and West Virginia. We are also an authorized dealer for Pentaire/Fleck, Sentry and Stenner. Our large volume, quantity discount purchasing offers consumers the best price! Financing and lease purchase plans are available to suit every budget. Our representatives are Certified Water Specialists who are knowledgeable about water quality. We maintain ongoing re-certification by the Water Quality Association. Contact us today for your FREE, no obligation in-home water analysis.
Location
Hours
Reviews
4.9
2,521 reviews
5 stars
2,392
4 stars
82
3 stars10
2 stars17
1 star20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Technicians are consistently described as friendly, knowledgeable, and professional, providing excellent customer service and support.
Expertise
Customers appreciate the technicians' expertise and thorough explanations regarding their water systems and maintenance.
Reliability
The company is noted for its reliable service, timely appointments, and effective solutions to water issues.
Installation Quality
Installation services are generally praised for being efficient and well-executed, with technicians ensuring customer satisfaction.
Long-term Satisfaction
Many customers express long-term satisfaction with the products and services provided by Gordon Brothers, often returning for additional services.
- KNKrista Nagy3 days ago5.0Brennan called when he was en route and got here exactly when he said he would. He walked us through the install process before starting on it. We kind of forgot he was here until he was done and called us down to show what work he did and teach us what we needed to know about our new water softener. This guy is so knowledgeable. Also, aside from the new equipment, I never would have known there was a huge install project going on in my basement because there was absolutely no debris left behind. Brennan is an asset to Gordon Brothers. We are thankful for his help and expertise.
- JJJenniferNov 17, 20255.0I had Gordon Bros. Come out to do a water analysis. I’ve known my water is hard, And have been thinking about getting a water softener for my home. When Don Warner came out, not only was he very thorough, explained everything in great detail, gave great examples and was very personable and easy to deal with. It was a pleasure doing business with him and I look forward to a brand new water softener system, and water filtration system for my home. I believe it’s going to be a very wise investment in the upkeep and maintenance not only of my home water pipes, but my appliances as well.
- DHDon HerrNov 16, 20255.0Brennan and his partner did a great job with our water softener and filter system install. They were both very professional and efficient and cleaned everything up when done. Also did a thorough job explaining how to operate and maintain the system.
- WJWill Craven JrNov 15, 20255.0Detailed, professional, and an encyclopedia of information to whatever your needs or concerns. Ann was the rep that came to the home to test water and make recommendations, and could not have had a better tech. If the installation goes as smooth and professional as the tech visit, I would say no one can find a better company for your water treatment needs.
- DMDaniel MattNov 14, 20255.0Austin from Gordon Brothers Water has serviced my home many times, he has always been professional, thorough and knowledgeable. Appreciate the work he and Gordon Brothers put in to ensure my home’s water is quality.
Frequently Asked Questions About Gordon Brothers Water
What products and services does Gordon Brothers Water offer?
Gordon Brothers Water provides water treatment solutions including city or well water treatment systems. They are authorized dealers for brands like Kinetico, Pentaire/Fleck, Sentry, and Stenner, and offer financing and lease purchase plans.
Where is Gordon Brothers Water located?
Gordon Brothers Water is located at 776 N Ellsworth Ave, Salem, OH 44460, USA.
What are the business hours for Gordon Brothers Water?
They are open Monday through Friday from 8:00 AM to 5:00 PM, and on Saturday from 8:00 AM to 2:00 PM. They are closed on Sundays.
Does Gordon Brothers Water provide in-home water analysis?
Yes, they offer a free, no obligation in-home water analysis by their Certified Water Specialists.
How can I contact Gordon Brothers Water?
You can contact them by phone at +1 800-331-7611 or visit their website at https://gordonbroswater.com.
Is Gordon Brothers Water a certified dealer for any specific water treatment brands?
Yes, they are an exclusive authorized dealer for Kinetico and also authorized dealers for Pentaire/Fleck, Sentry, and Stenner.
Are there any nearby parks or outdoor recreational areas near Gordon Brothers Water?
Yes, nearby parks include Waterworth Memorial Park and Duck Pond, which customers might visit before or after their visit.
What grocery stores are near Gordon Brothers Water for convenient shopping?
Nearby grocery/ convenience stores include Barnetts Market and Kendrick's Corner Carryout, convenient spots for customers to shop locally.
Are there any nearby services related to home and real estate near Gordon Brothers Water?
Yes, Ashley Delight Rentals (real estate service) and Heritage Union Title Co Ltd (real estate and legal services) are nearby, which can be useful for customers managing home-related needs.
What makes the representatives of Gordon Brothers Water qualified?
Their representatives are Certified Water Specialists who maintain ongoing re-certification by the Water Quality Association to stay knowledgeable about water quality.