Business Details
About
Home Improvement Contractor
Location
Hours
Reviews
4.9
1,359 reviews
5 stars
1,297
4 stars19
3 stars6
2 stars3
1 star
34
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the professionalism and knowledge of the staff, highlighting their thoroughness and respectful demeanor.
Communication
Many reviews noted excellent communication throughout the process, with staff providing clear explanations and updates.
Quality of Work
The quality of work performed was frequently commended, with customers expressing satisfaction with the results and attention to detail.
Customer Service
Customers appreciated the friendly and helpful nature of the staff, often mentioning their willingness to answer questions and provide guidance.
Concerns with Service
A few reviews raised concerns about unmet expectations regarding the scope of work, indicating a need for improved clarity in service agreements.
- PPPerry4 days ago5.0We have worked with Basement Doctor for 9 years and have been very pleased with the company and support staff. Today Brent came by to service our 1yr old Westinghouse Sump Pump and went out of his way to educate me on its operation and overall basement and foundation tips especially during the rainy season. Thanks again!
- SWScott Weyand4 days ago5.0Very professional work and service! Josh and Lee explained everything in detail, and answered any questions we had. Never felt pressured or given a hard sale on their services, and was very comfortable with the entire interaction. End product was very well done, and looks beautiful! Highly recommend this company!
- THTrude HarringtonJan 16, 20265.0This co is amazing! They called ahead, showed up in time. Their work is great! They explained everything. Took photos. Kudos to Charlie, Mike Straight, Will & Jacob. Can’t say enough good things about them!
- CDConnie DanforthJan 9, 20265.0We worked with Luke Sanderell at The Basement Doctor to identify issues with our basement wall. He was prompt at returning our call the same day and scheduled the inspection for the following day. He was very thorough in explaining our basement situation in understandable terms. It is clear that he has extensive knowledge of structures, structural strength and support along with waterproofing expertise. If you need help with understanding your basement issues, Luke is your man. And the price was reasonable.
- CHChad HessJan 7, 20265.0Charlie was super helpful! I had some minor cracks in my basement flooring - Charlie helped me find the pain points that are causing this issue before it got out of hand - I am very appreciative of him taking the time to explain things for me
Frequently Asked Questions About The Basement Doctor
What services does The Basement Doctor provide?
The Basement Doctor specializes in home improvement contracting, focusing on basement waterproofing and related services.
Where is The Basement Doctor located?
The Basement Doctor is located at 13659 E Main St, Reynoldsburg, OH 43068, USA.
What are the business hours of The Basement Doctor?
The Basement Doctor is open Monday through Friday from 8:00 AM to 7:00 PM, and Saturdays from 8:00 AM to 12:00 PM. It is closed on Sundays.
How can I contact The Basement Doctor?
You can contact The Basement Doctor by phone at +1 614-699-2437 or by email at info@mybasementdoctor.com.
When was The Basement Doctor established?
The Basement Doctor was established in 1987.
Does The Basement Doctor have a website?
Yes, their website is https://www.mybasementdoctor.com/?utm_campaign=gmb.
What nearby businesses can help with building supplies?
Holmes Lumber, a building supply and lumber store, is nearby and can assist customers needing materials for home projects.
Are there nearby automotive services close to The Basement Doctor?
Yes, nearby automotive services include Zealer Machine and Rick's Rockin Rides, offering machine shop, automotive repair, and used car dealership services.
What recreational or event venues are near The Basement Doctor?
Tall Timbers is a nearby venue and event space, ideal for customers looking for event hosting options before or after visiting.
If I need fitness or training services near The Basement Doctor, where should I go?
Nearby fitness options include CrossFit Reynoldsburg for boot camps and gym activities, as well as Pillar Training for specialty fitness training.