Business Details
About
Countertop Store
Mario Stone provides stone countertops, shower surrounds, and monuments to northeast Ohio.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.9
139 reviews
5 stars
136
4 stars0
3 stars0
2 stars0
1 star
3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the helpfulness and professionalism of the staff, particularly Ivana and Kim, who guided them through the selection and installation process.
Quality of Work
The installation crew received high marks for their craftsmanship, attention to detail, and the quality of the countertops, with many customers expressing satisfaction with the final product.
Efficiency
Many reviews highlighted the quick turnaround time from selection to installation, with several customers noting that the process was completed faster than expected.
Pricing
Customers appreciated the reasonable pricing and value for money, often comparing it favorably to competitors.
Overall Experience
The overall experience was described as smooth and enjoyable, with many customers expressing a desire to return for future projects and recommend the business to others.
- SMSusan MitchellNov 12, 20255.0Staff were so helpful in picking the piece we wanted for our countertop. Installers were meticulously! Very happy with end product!
- JSjean suttonOct 29, 20255.0Everyone I spoke to or work with was so helpful in directing me with the selection of my quartz and then installing it. Ivana was especially so kind in the hours she helped with my selection. This is a company that cares about their customers!
- BCBob COct 28, 20255.0From starting with Ivana, to Eric and then the installers we highly recommend Mario Stone. Kind, Courteous, FAST and easy to work with. We are extremely happy with our new kitchen! Kudos to such a great company.
- PDPaul DeMarcoOct 25, 20255.0Everyone was very helpful in picking out quartz for our countertop. They also adjusted the layout so the veining didn't clash at the seam. Pricing was also very good. The installers did a great job and cleaned up after installation.
- DGDeborah GreenwoodOct 3, 20255.0I absolutely love my Quartz countertop from Mario Stone. I finally found the perfect color and the staff were just wonderful to work with. Kim , the Office Manager, was excellent to work with ; she answered all my questions and my countertop was installed to perfection. Erick meticulous measured my countertop and Jose & Edwin did a great job with instalation that included a new sink. I was impressed how quickly I could have my countertop installed. I highly recommend Mario Stone and I continue to tell all my friends my exceptional customer service experience.
Frequently Asked Questions About Mario Stone
How are the natural stones sealed?
Prior to installation, we apply a high-quality sealer to all natural stone surfaces. This sealer is designed to provide protection for up to 10 years.
What is your turn around time?
Our standard turnaround time for projects is between 5 to 10 business days.
Do you do commercial installation?
Yes, we cater to both residential and commercial stone requirements. We are also happy to collaborate with your contractors for commercial projects.
Do you use subcontractors?
No, we do not use subcontractors. All aspects of our work, from start to finish, are completed by Mario Stone employees.
What sinks do you offer onsite?
We offer a variety of sink options on-site. For kitchens, we have 18g and 16g stainless steel sinks in single and 50/50 configurations, available in standard stainless or black. For bathrooms, we provide square or oval vanity sinks in white or bisque, with two size options available.
How are the natural stones sealed at Mario Stone?
Prior to installation, all natural stone surfaces are treated with a high-quality sealer that protects them for up to 10 years.
What is the typical turnaround time for a project at Mario Stone?
The standard turnaround time for projects is between 5 to 10 business days.
Does Mario Stone handle commercial stone installations?
Yes, Mario Stone serves both residential and commercial clients and collaborates with contractors for commercial projects.
Does Mario Stone employ subcontractors for their work?
No, all work is completed by Mario Stone employees without subcontractors involved.
What types of sinks does Mario Stone offer onsite?
They offer kitchen sinks including 18g and 16g stainless steel in single and 50/50 configurations, and bathroom vanity sinks in square or oval shapes, in white or bisque, with two size options.
What are Mario Stone's business hours and appointment policies?
Mario Stone is open Monday to Friday from 9 AM to 5 PM, Saturdays from 9 AM to 2 PM, and closed Sundays except by appointment. They are also closed on certain holidays.
What payment options are accepted at Mario Stone?
They accept American Express, Cash, Check, Discover, Invoice, MasterCard, Visa, and Zelle.
Where is Mario Stone located, and what parking options are available?
Mario Stone is located at 13000 York Rd, North Royalton, OH 44133. Free street and lot parking are available nearby.
What nearby places might customers visit before or after their appointment at Mario Stone?
Customers can visit nearby places such as Mr Divot's Miniature Golf for recreation, Country Parlour Ice Cream Company for treats, or Midwest Cheer & Dance Elite Cleveland if interested in fitness classes.
How can nearby businesses support a visit to Mario Stone?
Nearby services like 911 Restoration of Cleveland and Screening Solutions Ohio can assist with home services, while Farmers Insurance - Joseph Dell Anno can provide insurance needs, complementing your visit to Mario Stone.