National Design Mart is locally-owned and founded by the King family. Their dad, Dennis, first sold flooring in Akron in the 1960s. Now the second generation – Ryan and Chris – continue to serve longtime and new customers with the same passion. The result? National Design Mart – a bigger, all-new, one-stop destination for Northeast Ohio customers who value wholesale prices on the world’s best brands of flooring, countertops and cabinets. The Kings carry on their tradition of personalized service in our new 150,000 sq. ft. superstore featuring carpet, hardwood flooring, granite countertops, cabinets, furniture, decor and more!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.