Gridiron Flooring Showroom

Reviews

• CF

  Cassandra Fowler

  Apr 16, 2026
  5.0
  We had to repair the siding on our home and Parker helped us every step of the way. It was a long process as it was an insurance claim. He is extremely knowledgeable and helped us with pictures, videos, and gave us the support and advice we needed throughout the claim process. I can't say enough great things about Gridiron!
• ER

  Eric Raymond

  Apr 16, 2026
  5.0
  The office staff is very helpful. Outside sales ask for Parker.
• JD

  Josh Dotson

  Apr 9, 2026
  5.0
  Fantastic experience!! Installers were professional and did a wonderful job. Windows look amazing!!
• MM

  Megan Martau

  Mar 30, 2026
  1.0
  To say that we had a bad experience is putting it lightly, I think. TLDR, we reached out in June 2025 and the job was started 10/13. All said and done we washed our hands of Gridiron 12/11. 10/13 - around 8am, the GM calls because the materials we selected back in August are now out of stock. We quickly make new selections that are in stock. Crew arrives around 10am and starts demo. Demo takes longer than planned (no fault of the crew, the previous homeowner had installed the shower OVER the original shower tile), and the crew lets us know it will take an additional day to finish the project. Day 2 goes without a hitch. 10/15 Around 10am, I needed to step out of the living space where I have been working remotely throughout this project. I did not leave my home, I went into a bedroom and closed the door for some privacy for approximately 30 minutes. Inexplicably, the tub surround was ripped out and a third crewperson arrives with an entirely different surround that takes the rest of the day to install. When I asked if everything was okay, the crew said yes, everything was fine. At the end of the day, the crew let me know that they chose to swap out the tub surround we selected because they "didn't like how it stuck out." This third surround has no shelving built into the corners like the surrounds we initially chose. Built-in shelving was important to us because it is easier to keep clean than the removable shelves. But don't worry! The shelves can be ordered (they were out of stock, go figure, so we didn't have shelves for approximately 4 weeks). Drywall gets started, but not finished, and the crew needs a 4th day. The project has doubled in length. Additionally, the crew noticed there will be a significant gap (3/4in - 1in in spots) near the ceiling from where the old shower surround ceiling met the wall. Discussed some options, including adding trim to cover, and I told the crew they were clear to do what they thought best once the drywall went in. We were advised by the GM during our consult to leave the fiberglass ceiling of the old surround because removing it would mean the bathroom ceiling would need to be retextured entirely. 10/16 - crew arrives to work on final plumbing. Drywall & mud takes about 3 hours and they leave around 2pm, letting me know I would need to sand the walls once the mud was dry and they would return when the shelves were in. My husband calls the GM to discuss why the surround was replaced with a different style without first asking us, GM states that he was told by another GM (who was actually assigned to our project) that the crew damaged the surround that was installed and it needed to be replaced. Reminder that I was told everything was fine and the crew replaced it because it "stuck out." We would not have replaced our walk-in shower if we didn't need a place to bathe our child easier. We opted to contract this project out because we needed it to be done quickly and done well. The quality of work is disappointing to say the least. The crew decided to caulk the excess gap between the ceiling and the wall, it cracked in days, and there's no way for me to even paint it to look like there isn't an inch of caulk ringing my ceiling. There were caulk and mud drips everywhere, the gap between the surround walls and the top of the tub wasn't caulked at all and has been difficult to keep clean because water, of course, runs down the wall and gathers between them and there's not enough space for a towel or sponge to fit. Can I in good conscience recommend this company? No, I can't. And as a homeowner, it's so disappointing and frustrating to have spent nearly $6k on a job after all your research and you choose a company with over a 4.5-star rating and then they churn out a job that looks like we did it ourselves and then on top of that, have to figure out how to make it look better because it's our home. I'm embarrassed to have people use our bathroom, but it's the only full bath in the house. We'd just like to know, is this a job that they would have been proud of in their own homes?
• TT

  Teri

  Mar 22, 2026
  1.0
  We had gridiron come out to measure our floor. Never got a quote. Followed up. They apologized and said we would have a quote by the end of the week. No quote. Just told them forget it. Will go somewhere else.

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