Roto-Rooter Plumbing, Drain, Septic, & Water Restoration Service

4.8
1843 reviews
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Business Details

7001 Wooster Pike, Medina, OH
44256, United States
(330) 722-9944
https://www.rotorooter.com/
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About

Plumber
Roto-Rooter is a full-service plumbing, drain cleaning, and water cleanup company. We specialize in emergency same-day service and can handle any job from a clogged toilet to a full sewer replacement and everything in between. Open 24/7!

Location

Roto-Rooter Plumbing, Drain, Septic, & Water Restoration Service
7001 Wooster Pike, Medina, OH
44256, United States

Hours

Reviews

4.8
1,843 reviews
5 stars
1,710
4 stars
64
3 stars
21
2 stars
12
1 star
36

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians were consistently described as friendly, knowledgeable, and professional, providing excellent customer service.

Timeliness

Many customers appreciated the quick response times and punctuality of the technicians.

Communication

Technicians effectively communicated the issues and solutions, ensuring customers understood the work being done.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, feeling certain services were overpriced, although others found the costs reasonable.

Quality of Work

Overall, customers were satisfied with the quality of work performed, often highlighting thoroughness and efficiency.
  • CM
    Charlie miranda
    2 days ago
    4.0
    Service technician was friendly and did a good job. Initial quote of $458 to place a vent pipe under the sink was way overpriced.
  • SR
    Shalon Raab
    Jan 6, 2026
    5.0
    Perfect! I will always call Roto rooter..both experiences have been very professional, and got the job done, we couldn’t be happier! It’s always a stressful situation, and seriously.., u guys have taken care of everything. We appreciate u. And have recommended u to everyone we know! Thank u!!
  • BK
    Ben Kobus
    Jan 3, 2026
    5.0
    Joe was very informative and did a fantastic job. He was up front with pricing and what he was doing. Turned a bad situation into a good outcome. Highly Recommend.
  • JN
    Jim Nemeth
    Dec 30, 2025
    5.0
    Joe showed up a few hours after we called. He was friendly, professional, and thorough. We are completely satisfied with Joe and Roto Rooter!
  • TS
    Timothy Slama
    Dec 20, 2025
    5.0
    Chris came out and did an excellent job. Very nice guy. Very nice to my mom. He was able to joke around a little bit. And definitely did a good job and made us feel very comfortable. I was going to call anyhow and let you know. I'm in the trades and it's always nice when someone lets you know they do a good job. And he did. Thanks chris + Merry Christmas to Roto-Rooter LOL 🙂 happy New Year!
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Frequently Asked Questions About Roto-Rooter Plumbing, Drain, Septic, & Water Restoration Service

What services does Roto-Rooter Plumbing, Drain, Septic, & Water Restoration Service provide?

Roto-Rooter offers full-service plumbing, drain cleaning, and water cleanup, including emergency same-day services ranging from clogged toilets to full sewer replacements.

Is Roto-Rooter Plumbing available for emergency plumbing services?

Yes, Roto-Rooter specializes in emergency same-day plumbing and water cleanup services and is open 24/7.