Roto-Rooter Plumbing, Drain, Septic, & Water Restoration Service

Reviews

• EN

  Elham Naader

  6 days ago
  5.0
  The guy was great! Very helpful and informative and very fast! Will definitely be using you guys again ☺️
• DJ

  Dale Jablonski

  Feb 23, 2026
  5.0
  The technician called and stated what time he was coming, and arrived on time. He gave me an estimate about the work that he intended to do. Once the estimate was accepted, he went about fixing the problem. The tech was excellent, professional and very knowledgeable. I am very glad I chose Rotor Rooter. They fixed my clogged pipes in short order.
• TI

  Tom Isenhart

  Feb 13, 2026
  2.0
  (Friday)Tech on site this morning was great. He was not able to finish the work and called his supervisor. Now waiting on supervisor to arive this afternoon to assist in the drain clearing. Friday evening supervisor called at 4:30pm to set up a time for Saturday. Agreed time was 11am. It is now 1:25 and no show or call. I did call the office at 11:15.
• DM

  David Mason

  Feb 12, 2026
  4.0
  Very professional techs courtesy respect explained everything they would have to do every body was so nice thank you everyone God bless you all
• TM

  Texas Magnolia

  Jan 25, 2026
  5.0
  Roto-Rooter will go so far beyond the call of duty…The Tech is a warrior! After dealing with a loss of water due to multiple water main breaks in Brunswick, Ohio; upon restore while doing a load of laundry, water flooded out my laundry room and toilet wouldn’t flush. As a longtime customer of Gene’s Refrigeration I called (Saturday @ 3:00p.m.). Unbeknownst to me I was talking to AI. An emergency appt was set for 4-9pm. Again, no water, no flushing. At 9:30pm - No Show. I called Gene’s, this is when I discovered I was talking to an AI system. I called Roto-Rooter and the phone was answered by a real person! Although it was going on 10:00pm; we were relieved that a Plumber could help us and he did! Midnight, Our Technician John M. was knowledgeable, professional and no nonsense. We were truly lucky John arrived on the job. It was not an easy job since we had a major blockage due to roots in the pipes. Most Technician’s would have given up and said “that’s all I can do”. It was 2:00am; John completely cleared the line and, would not leave until everything was verified and draining well. We were in a terrible situation. It was January 24th, the snow/ice storm was moving in. We couldn’t use water. To wait most of the day and into the night for a No Call/No Show from Gene’s Refrigeration. One call to Roto-Rooter and get a quality Technician as John? A new, forever Customer!

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