Roto-Rooter Plumbing, Drain, Septic, & Water Restoration Service
4.8254 reviews
Business Details
About
Plumber
Roto-Rooter is a full-service plumbing, drain cleaning, and water cleanup company. We specialize in emergency same-day service and can handle any job from a clogged toilet to a full sewer replacement and everything in between. Open 24/7!
Location
Roto-Rooter Plumbing, Drain, Septic, & Water Restoration Service
505 N Broadway St, Medina, OH
44256, United States
Hours
Reviews
4.8
254 reviews
5 stars
225
4 stars
8
3 stars
16
2 stars3
1 star2
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the professionalism, friendliness, and knowledge of the technicians, highlighting their ability to diagnose and resolve issues effectively.
Response Time
Many reviews noted the quick response times, with technicians often arriving within an hour of the call, especially in emergency situations.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, describing quotes as excessive or overpriced, although others found the costs reasonable for the quality of service provided.
Cleanliness and Care
Several reviews mentioned that technicians left work areas clean and tidy after completing their tasks, which was appreciated by customers.
Customer Service
While many customers had positive experiences with customer service, a few reported issues with communication and follow-up, indicating room for improvement in this area.
- ABAnthony Bem1 day ago3.0My WhatsApp number is in my profile, contact me if you want to remove all these 3 stars.
- GEG Eyeh1 day ago3.0Technician arrived late and left the job unfinished. Not worth calling again.
- HRHg Robert1 day ago3.0Very disappointed with the service. They charged too much and solved nothing.
- DTDenise TomeckoNov 7, 20255.0Joe came out to fix the clog in our kitchen sink. He was very friendly and polite. He assessed the problem and provided a clear explanation on how to fix the clogged line, which had been a recurring problem. We had other plumbers come out in the past, that had charged more, and in the end did not resolve the problem. Joe later called on Chris for assistance, to help fix the problem created by another plumber. They never lost patience, and stayed late into the evening until the problem was resolved. They thoroughly cleaned up once finished. I would definitely use Roto-Rooter again.
- DKDavid KlingelheberOct 22, 20253.0Plumber sent was friendly, polite, and helpful with addressing our issue. He was knowledgeable and provided a proper solution. However, work quote was way overpriced but due to the nature of our issue, I didn’t have the flexibility to allow the issue not to be addressed. However, while the plumber was a great person, his actual fixes do not represent the price we paid. Issue 1, I was told not to ever take apart the P trap under a kitchen sink. He struggled putting it back together with it not leaking. There was nothing complex with the P trap as I had previously taken it apart and reassembled without any difficulty. Issue 2, he had to replace a long section of PVC in an unfinished basement. Rather than dry fitting then final assembly, he glued one end then worked towards the other end. Since it was already glued at the one end he had to cut a section that was over his head between floor joists. It was far from a square cut. Issue 3, he left a pile of pipe waste on our basement floor. Think this was honest mistake because by this point I think he was behind schedule and was in a hurry to get to the next appointment. Based on the price alone, I will no longer be doing any further business with Roto Rooter. Talked to several knowledgeable people, all felt the price seemed excessive.
Frequently Asked Questions About Roto-Rooter Plumbing, Drain, Septic, & Water Restoration Service
What services does Roto-Rooter Plumbing offer?
Roto-Rooter is a full-service plumbing, drain cleaning, and water cleanup company that can handle anything from a clogged toilet to full sewer replacement, specializing in emergency same-day service.
Is Roto-Rooter open on weekends and holidays?
Yes, Roto-Rooter is open 24/7, every day of the week including weekends and holidays to provide emergency plumbing and water cleanup services.
Where is Roto-Rooter Plumbing located?
Roto-Rooter Plumbing is located at 505 N Broadway St, Medina, OH 44256, USA.
What are the accepted payment methods at Roto-Rooter?
Roto-Rooter accepts American Express, Cash, Check, Discover, Financing options, MasterCard, and Visa for payments.
How can I contact Roto-Rooter Plumbing?
You can contact Roto-Rooter by phone at +1 330-551-3777 or email at shannon.corrigan@buckeyeroto.com.
Does Roto-Rooter offer financing options for plumbing services?
Yes, Roto-Rooter offers financing options to help customers manage payment for their plumbing and water cleanup services.
Can I visit nearby beauty salons when I come to Roto-Rooter?
Nearby beauty salons such as The Polished Look and Polished Look The offer hair and tanning services, allowing you to combine your plumbing needs visit with beauty treatments.
Are there any nearby legal services close to Roto-Rooter?
Yes, legal services including ABW Law Firm, LLC, The ABW Law Firm, Gerald D. Piszczek Co., LPA, Andrea L Burdell-Ware, and Laribee Law, LLP are located nearby for your convenience.
Which nearby stations could help me reach Roto-Rooter?
Clark Station Medina, which functions as a gas station and train station, is nearby and can help you find your way to Roto-Rooter.
What other automotive services are near Roto-Rooter?
Near Roto-Rooter, you can find auto-related services including Sunoco Gas Station, Buckeye Super Wash car wash, and automotive detailing services for your convenience.