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Quality Heating & Cooling

4.7
(1131 reviews)

Business Details

1242 Lincoln Way E, Massillon, OH
44646, United States
(330) 574-7172
http://www.qualityheatingandcooling.com

About

Air Conditioning ContractorAir Duct Cleaning ServiceAir Quality ConsultantBoiler SupplierHeating ContractorHVAC Contractor
We’ve been doing business with Massillon, North Canton and Canton heating and cooling customers since 1985. Whether you need your annual tune-up, a service call or a new system, our team has you covered! Quality services all makes and models of all types of HVAC equipment including furnaces, air conditioners, heat pumps, boilers and ductless mini-splits. And because we’re a locally-owned family business, we consider our customers as our neighbors and friends. We want to build a long-term relationship with every customer we serve. That means we’ll treat you like we would want to be treated – with fairness, respect, and integrity.

Location

Quality Heating & Cooling
1242 Lincoln Way E, Massillon, OH
44646, United States

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews

4.7
1,131 reviews
5 stars
957
4 stars
34
3 stars
12
2 stars
4
1 star
22
  • AL
    Alan LaFromboise
    2 days ago
    5.0
    Anthony was great, explained everything and was very knowledgeable
  • JW
    James wright
    Apr 9, 2026
    3.0
    Great service and quality installation. However the cleanup of the crew after doing the work is less to be desired. 2 occasions, drilling holes thru wall for vent/exhaust, wood splinters in a pile on floor. And installation of chimney liner, had to clean up a black soot mess after tech left.
  • LB
    Laurie Boyd
    Apr 6, 2026
    3.0
    Did an excellent job installing our new furnace and a/c. Very professional and follow up to make sure all was working was great. However, about a year later my furnace wouldn’t come on. Called service and gave them the error code on my thermostat, said they had to come out. They came out, checked a bunch of stuff and said the furnace was not communicating with the thermostat. It just happens sometimes. Turned off my breaker to the furnace for about a minute, fixed issue, charged me $200. About 8 months later, same thing happened but I didn’t remember the “fix”. My 93 yr old father in law staying with us, one of those really bitter cold days, called service gave them the error code, said they would put us on the schedule but no one could help me over the phone. Got updates all day that we were still on the schedule. It was getting colder and colder, I called again and asked it someone could help me over the phone. Nope, I had to wait for service. At 5:00 my son who is NOT a hvac repairman came home and remembered how to fix. I called to cancel and got AI who offered a complimentary second option which I accepted. Then, 10 minutes later, I got a call from a human who said they don’t do that but would be happy to quote a new furnace. If you had looked up my account, you would know my furnace was barely 2 years old and in light of the bitter cold temperatures, I was disappointed that no one could tell me to flip my breaker when I gave them the error code but if I have to pay for my complementary second opinion, please cancel. I wrote a note and stuck it on my furnace to remind me to flip the breaker. I get a do nothing “repair” is a money maker and you have to make money to stay in business but seriously, it was below 0 weather.
  • AC
    allen choueiry
    Dec 28, 2025
    5.0
    Great company great service amazing staff. Keep up the great work 👍 👏
  • KR
    Kathy Roth
    Dec 22, 2025
    5.0
    Today December 22, Fred from Quality Heating and Cooling did a Quality Control inspection on my new system!! Once again I am very pleased with the quality of technicians who are on staff and the care taken to do their tasks. I’m so pleased with everything I’ve experienced. I’m so happy I have this company taking care of my system.

Frequently Asked Questions About Quality Heating & Cooling

What types of HVAC services does Quality Heating & Cooling offer?

Quality Heating & Cooling provides services for all makes and models of furnaces, air conditioners, heat pumps, boilers, and ductless mini-splits including tune-ups, service calls, and new installations.

How long has Quality Heating & Cooling been serving the Massillon area?

They have been serving customers in Massillon, North Canton, and Canton since 1985, providing reliable heating and cooling services.

Brand Certified Facts from Quality Heating & Cooling

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Certified April 26, 2026Yext Knowledge Graph
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