Technicians consistently demonstrated professionalism, courtesy, and thoroughness during service visits.
Customer Service
Customers praised the responsive and helpful customer service, often highlighting quick appointment scheduling and clear communication.
Quality of Work
The quality of work performed by technicians received high marks, with many customers noting thorough inspections and effective solutions.
Timeliness
Shanklin technicians were frequently noted for their punctuality and efficiency in completing jobs.
Knowledgeable Staff
Customers appreciated the technicians' knowledge and ability to explain processes and options clearly.
SI
Stephanie Elum Ilg
2 days ago
5.0
Nate W. was great! Very personable & knowledgeable. Everyone at Shanklin has been friendly and very customer service oriented. It seems to be lacking at several companies but definitely not this one. Highly recommended for all you HVac & electrical needs!
KM
Kirk Milleman
4 days ago
5.0
First time using this company. Matt came on time and was very respectful the whole time. He was knowledgeable and efficient. He checked things with the electrical system that I didn’t expect, but it was very reassuring. I would recommend them.
BN
Brad Nelson
6 days ago
5.0
Had an issue with the furnace, Shanklin came out and the technician, Tyler was awesome. He fixed the problem and checked a few other things and once again, we had heat. What a great experience. Thanks Shanklin and Tyler for getting us back up and running.
AH
Ann Hendershot
Nov 13, 2025
5.0
Our technicians Noah and Andrew provided top notch service on our duct and vent cleaning. They were both professional and very personable. We were amazed to hear of the many services they provide. Thank you for providing such great service, we will definitely contact Shanklin for future services.
BB
Bobbi Bounce
Nov 7, 2025
5.0
Very responsive service, same day appointment on a Friday, fixed my furnace and no hidden agendas! I found my new place! My tech was professional, attentive, very knowledgeable and didn’t try to BS me. Love the personable service from the first interaction. Highly recommend! Tom was extremely patient with explaining how everything worked in a way that was easy to understand. Thanks for such a great customer experience.
Frequently Asked Questions About Shanklin Heating, Air Conditioning, & Electric
What services does Shanklin Heating, Air Conditioning, & Electric provide?
Shanklin Heating, Air Conditioning, & Electric specializes in HVAC contracting and electrical services.
Where is Shanklin Heating, Air Conditioning, & Electric located?
It is located at 3542 Lincoln Way E, Massillon, OH 44646.
What are the business hours for Shanklin Heating, Air Conditioning, & Electric?
They are open 24 hours a day, 7 days a week.
How can I contact Shanklin Heating, Air Conditioning, & Electric?
You can call them at +1 330-767-9692 or email info@shanklinheating.com.
When was Shanklin Heating, Air Conditioning, & Electric established?
The company was established in 1960.
What is the website for Shanklin Heating, Air Conditioning, & Electric?
Their website is https://www.shanklinheatingandcooling.com/?utm_source=google&utm_medium=organic&utm_campaign=GMBListingMassillonOH
Are there any automotive repair services near Shanklin Heating, Air Conditioning, & Electric?
Yes, nearby are L.P. Automotive, Pvt Automotive, Chase Automotive Ltd, Hoffman’s Automotive, and Autolite Repairs which offer automotive repair and related services.
What dining options are near Shanklin Heating, Air Conditioning, & Electric?
Nearby restaurants include EuroGyro, Marco's Pizza, and Jimmy Z's Drive Thru for Greek, Italian, pizza, and sandwich options.
Are there any health or eye care facilities near Shanklin Heating, Air Conditioning, & Electric?
Yes, The Eye Clinic and BrightView provide eye care and health services close by.
What nearby places could I visit before or after a service appointment?
You could visit Family Dollar for shopping, or stop by Lincoln Way Barbershop for grooming services, both located nearby.