Shanklin Heating, Air Conditioning, & Electric

4.9
1433 reviews

About

HVAC ContractorElectrician

Location

Shanklin Heating, Air Conditioning, & Electric
3542 Lincoln Way E, Massillon, OH
44646, United States

Hours

Reviews

4.9
1,433 reviews
5 stars
1,377
4 stars
33
3 stars
7
2 stars
5
1 star
11

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians consistently demonstrated professionalism, courtesy, and thoroughness during service visits.

Customer Service

Customers praised the responsive and helpful customer service, often highlighting quick appointment scheduling and clear communication.

Quality of Work

The quality of work performed by technicians received high marks, with many customers noting thorough inspections and effective solutions.

Timeliness

Shanklin technicians were frequently noted for their punctuality and efficiency in completing jobs.

Knowledgeable Staff

Customers appreciated the technicians' knowledge and ability to explain processes and options clearly.
  • SI
    Stephanie Elum Ilg
    2 days ago
    5.0
    Nate W. was great! Very personable & knowledgeable. Everyone at Shanklin has been friendly and very customer service oriented. It seems to be lacking at several companies but definitely not this one. Highly recommended for all you HVac & electrical needs!
  • KM
    Kirk Milleman
    4 days ago
    5.0
    First time using this company. Matt came on time and was very respectful the whole time. He was knowledgeable and efficient. He checked things with the electrical system that I didn’t expect, but it was very reassuring. I would recommend them.
  • BN
    Brad Nelson
    6 days ago
    5.0
    Had an issue with the furnace, Shanklin came out and the technician, Tyler was awesome. He fixed the problem and checked a few other things and once again, we had heat. What a great experience. Thanks Shanklin and Tyler for getting us back up and running.
  • AH
    Ann Hendershot
    Nov 13, 2025
    5.0
    Our technicians Noah and Andrew provided top notch service on our duct and vent cleaning. They were both professional and very personable. We were amazed to hear of the many services they provide. Thank you for providing such great service, we will definitely contact Shanklin for future services.
  • BB
    Bobbi Bounce
    Nov 7, 2025
    5.0
    Very responsive service, same day appointment on a Friday, fixed my furnace and no hidden agendas! I found my new place! My tech was professional, attentive, very knowledgeable and didn’t try to BS me. Love the personable service from the first interaction. Highly recommend! Tom was extremely patient with explaining how everything worked in a way that was easy to understand. Thanks for such a great customer experience.

Frequently Asked Questions About Shanklin Heating, Air Conditioning, & Electric

What services does Shanklin Heating, Air Conditioning, & Electric provide?

Shanklin Heating, Air Conditioning, & Electric specializes in HVAC contracting and electrical services.

Where is Shanklin Heating, Air Conditioning, & Electric located?

It is located at 3542 Lincoln Way E, Massillon, OH 44646.