Air-On Mechanical Services, LLC

Reviews

• JB

  Johnnie Bingham

  Mar 3, 2025
  5.0
  I was able to get same day service. My technician was so professional and efficient. I'm thoroughly pleased with the experience had with them today and would recommend them to anyone. I believe my technicians name was Keith. Great experience from start to finish
• MC

  Mark Corl

  Oct 5, 2023
  5.0
  Aaron and his team of pros are always friendly and skillful when they're doing projects at my house. From running a new gas line for a generator to installing a whole new HVAC system, I know they'll get the job done right followed by excellent support and customer service.
• ML

  Mark Lattimer

  Aug 3, 2023
  1.0
  We will never use this company again. They told their installer to not leave until we paid the bill. We have always paid right on time. Everytime he had to come out over and over to try and fix the air-conditioning he installed. We are not criminals. But you will never step on our property again and now has sent the invoice 9 times in 30 mins. My wife is working and will pay it when she is off the call with the federal government
• MM

  marty mcfly

  Jan 10, 2023
  1.0
  had to unfortunately chance my original review from 5 to 1. to reply to as a folow up to my rickyhenderson post 1. nobody told me anything would freeze. from what i was told the condensation pump was put on the furnace to stop the water from freezing and thats what it was used for. 2. nothing installed was insulated. some leftover wrap they had was put on my attic gable which i did appreciate 3. i offered to pay for labor when the secretary called me back when she said that wasnt covered. i asked if, you, the owner, could call me back right away because since she was new she didnt know answers to my questions and all i really needed was a few minutes explanation to know if a part was broke causing this to freeze, or exactly what was going on, because i was under the assumption that the pump would make it not freeze since it was in the attack. ive checked with multiple other places after and they all said this setup was bound to fail from day one and i should of been thouroughly told this. i wasnt. maybe somewhere the message got lost and someone didnt give it to me. the funding i got for this to be done could of got more funding to make this not a problem if more money was needed. but neither me, nor the person above me knew. if i was told this was going to freeze, why would i wait until next winter and just let it freeze. this also still dont explain if you knew it was going to freeze why wasnt the shutoff switch hooked up. regardless if i paid or a program paid, it wasnt done correctly and you still got paid. you basically relayed a message to a secretary who knows nothing about hvac, to call a customer who didnt know anything about hvac at the time, and then ghosted me. and yes im still pissed about this and you deserved the phone call you got. my ceiling could of completely rotted out from overflow because of this error. you wouldnt know because you never sent anyone to look at the problem. even $10 worth of insulation on the thin tube would of been better then nothing. i do think your a kind guy and have kind workers but there was obviously messages that got lost in this process. the main one is me not knowing it was bound to freeze and then when it did freeze you never called me back personally when i just needed 5 minutes for a professional, not a secretary, to tell me what was wrong.