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Senai Negassi
2 days ago
We had a fantastic experience from start to finish. They came out the same day to assess our leaking main water line and provided a very competitive price. The work was scheduled for the following week and completed efficiently.
Todd, the plumber, did an excellent job overseeing the entire project and crew. The main line—from the meter to the washer room (main valve)—was replaced in just one day. Other reputable companies we contacted estimated it would take up to three days (with no water during that time) and quoted prices about 20% higher.
We were also impressed with the responsive and helpful office staff. Todd and the entire crew were professional, knowledgeable, and easy to work with. This company clearly has the right people, expertise, and equipment, and they deliver top-notch service at a great value. Other small businesses should take a note.
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Brittany Southerland
4 days ago
Audie did an excellent job repairing our valve and water heater! He was knowledgeable, efficient, and went above and beyond to make sure everything was working properly.
He was also very kind and respectful throughout the whole process. We really appreciated how patient he was with my kids being around and that he was friendly with them instead of seeming annoyed — it made a big difference.
Highly recommend Audie if you’re looking for someone reliable, skilled, and easy to work with!
5 Stars for Chris! Our house is in need of some plumbing upgrades so we call Nixco for help. We were lucky enough to get Chris for a second time and as before he was so friendly, respectful, knowledgeable and a total professional. He explained what needed fixing, showed us the issues and gave us a straightforward quote with no pressure. Plus he checked and rechecked everything to make sure all was in order. Problems like this used to stress us out but knowing Chris is on the job is a huge relief! Truly the best in Cincinnati!!
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Julie Thrash
Mar 26, 2026
The whole process couldn't have been easier! I scheduled online and got confirmation that my desired date and time were available. On the day of the appointment, I got a text WITH A PICTURE of my technician, which is great for security. I knew that he was on the way. Todd and Paddy arrived in a branded truck and wearing uniforms. The quickly got to work and installed my new kitchen faucet without incident. They were professional, polite, and positively just what we needed. If this is what I can except in the future, I will not hesitate to use Nixco again.
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Michael Polson
Mar 23, 2026
Called Nixco on Saturday when we discovered we had a burst pipe that runs to the exterior frost-free faucet. They were able to come Monday morning to evaluate and address the issue. We had John & John and they were great! They texted when they were on their way and once here they clearly explained the process they would take to determine the fix, provided options & costs, and then did the work we agreed on. Really appreciated the company’s responsiveness and John & John’s professionalism I doing the work and explaining what was involved. Because the pipe was behind drywall they needed to cut the drywall to access the pipe. They explained this and took great care to make the cut as small as possible and even did it in a way that it can be camouflaged with a cold air return cover.
(Note: this was not an emergency so waiting until Monday was doable. Nixco offered emergency service, but it wasn’t necessary in our case.)