Nixco Plumbing Inc.

4.8
1946 reviews

About

PlumberBackflow PreventionSewer & Drain CleaningWater Heater SalesDrainage ServiceEmergency PlumbersSewer Cleaning CompanyWater Heater ServiceWater PurifiersWater Softening Equipment Supplier
Family owned and operated for over 40 years. Nixco Plumbing's service philosophy originated with the company in 1978. It's quite simple: Work hard and get it done right. Providing full-spectrum residential and commercial plumbing services since 1978, Nixco Plumbing is Cincinnati’s premier plumber. By focusing on delivering customer service that’s as impressive as our professional capabilities, we’ve earned the trust and respect of area residents, businesses and contractors.

Details

  • Requires appointmentAvailable
  • Credit cardAvailable
  • Onsite servicesAvailable
  • Free parking lotAvailable

Location

Nixco Plumbing Inc.
4281 State Route 42, Mason, OH
45040, United States

Hours

Reviews

4.8
1,946 reviews
5 stars
1,810
4 stars
58
3 stars
18
2 stars
15
1 star
45

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians consistently demonstrated professionalism, knowledge, and courtesy during service calls.

Promptness

Customers appreciated the quick response times and same-day service offered by Nixco.

Quality of Work

Many reviews highlighted the thoroughness and effectiveness of the repairs and installations performed.

Customer Service

Customers frequently praised the friendly and helpful nature of the staff, both in the office and in the field.

Communication

Technicians provided clear explanations of issues and options, helping customers make informed decisions.
  • JB
    Julie Barber
    Nov 17, 2025
    5.0
    We had a great experience with Nathan and John. They were polite, professional and fixed our plumbing issues on the spot. They took the time to explain the problem, explain the price and stayed until the job was finished! Highly recommend Nixco and Nathan and John! They know what they are doing!!
  • CS
    Chhayank Shah
    Nov 14, 2025
    5.0
    Our almost 10 year old water heater started leaking and NixCo was able to get the appointment same day only. It was really great experience from the first call. Mary was helpful in scheduling appointment and very much customer friendly. Our technician was Chris. One of the best. He explained everything and was super friendly and one of the best at what he does. He made sure that entire replacement and installation is done perfectly. Thank you to Chris and NixCo for super friendly and quick installation.
  • BF
    Birdy Fairchild
    Nov 13, 2025
    5.0
    Kris Boles got an A+ before he even began this extensive plumbing job. The company sent me his bio and photo before arrival, and he was true to form. He replaced several valves and redesigned the water lines, bringing everything up to code. In my 40 years of contracting for property management I have never had more professional communication from a plumbing company. At the same time everyone was friendly, personable and pleasant. With the world in such chaos, I felt the kind of security and care that has been absent for a long time. Kris and Mason, his young apprentice, made Nixco Plumbing my best choice for the future.
  • MB
    Michael Becker
    Nov 11, 2025
    5.0
    had a "clog" somewhere in sewer line under basement floor, Nathan was who you want as your technician! first off showed up ON TIME, introduced himself & spent the next 2+ hours, diagnosing & explaining my options, once he got to work he kept me advised to progress. Nate worked like he was in his own home, pushed pulled tugged squeezed hammered & dug SUCCESS!! He wasn't giving up! Thorough job! 100@% recommended
  • TS
    Timothy Sorrell
    Nov 11, 2025
    2.0
    Chris was very friendly and professional. He diagnosed the problem very quickly. We now have the issue fixed...thank you! The bill was $1252 for less than three hours of work. (And the bill was not itemized to tell us how much the parts were but I believe we paid dearly for labor.) We have used NixCo in the past, and we were willing to pay a "fair" wage for the work done. However, when you feel like you have been overcharged, you probably have been. Therefore we will not be using their services again and we will not be recommending them to others.

Frequently Asked Questions About Nixco Plumbing Inc.

What is the history and service philosophy of Nixco Plumbing Inc.?

Nixco Plumbing Inc. is a family-owned business operating since 1978, with a service philosophy of working hard and getting the job done right.

What plumbing services does Nixco Plumbing Inc. offer?

They provide full-spectrum residential and commercial plumbing services, including backflow prevention, sewer and drain cleaning, water heater sales and service, drainage service, emergency plumbing, water purifiers, and water softening equipment supply.