Nixco Plumbing Inc.

4.8
2111 reviews

Business Details

4281 State Route 42, Mason, OH
45040, United States
(513) 445-6600
https://nixcoplumbing.com/

About

PlumberBackflow PreventionSewer & Drain CleaningWater Heater SalesDrainage ServiceEmergency PlumbersSewer Cleaning CompanyWater Heater ServiceWater PurifiersWater Softening Equipment Supplier
Family owned and operated for over 40 years. Nixco Plumbing's service philosophy originated with the company in 1978. It's quite simple: Work hard and get it done right. Providing full-spectrum residential and commercial plumbing services since 1978, Nixco Plumbing is Cincinnati’s premier plumber. By focusing on delivering customer service that’s as impressive as our professional capabilities, we’ve earned the trust and respect of area residents, businesses and contractors.

Details

  • Requires appointmentAvailable
  • Credit cardAvailable
  • Onsite servicesAvailable
  • Free parking lotAvailable

Location

Nixco Plumbing Inc.
4281 State Route 42, Mason, OH
45040, United States

Hours

Reviews

4.8
2,111 reviews
5 stars
1,968
4 stars
61
3 stars
20
2 stars
15
1 star
47

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians consistently demonstrated professionalism, knowledge, and effective communication throughout the service process.

Responsiveness

Customers appreciated the quick response times and ability to schedule appointments promptly, often on short notice.

Quality of Work

The quality of repairs and installations was frequently praised, with many customers noting thoroughness and attention to detail.

Customer Service

Overall customer service was highlighted as exceptional, with technicians being friendly, courteous, and willing to answer questions.

Value for Money

While some customers noted that NixCo's services are not the cheapest, many felt the quality justified the cost.
  • JY
    Jason Y
    5 days ago
    5.0
    Incredible service Nathan, Alex and Paddy!! We had a floor drain issue where the pitch was not correct (from settling) from the floor drain going out to the main drain out of the house. We spoke with at least a dozen different plumbers and drain “experts” and everyone told us different stories on how to resolve the issue. I called Warren County building permits inspections and they recommended NixCo. Nathan came out to inspect our problem and immediately had a plan on how to fix the issue. Out of all the plumbers I spoke to, his knowledge and recommendation was the one I felt the most comfortable with. We needed about 25 ft (picture below was about 15 ft of repair) of foundation that needed to be jackhammered, new PVC with proper fall and concrete put back. Nathan, Alex and Paddy were always on time, very professional/polite and kept me posted on everything and always happy to answer any questions. Great price, great customer service! I would highly recommend and use NixCo.
  • MM
    Mary
    Jan 29, 2026
    5.0
    I definitely recommend Nixco for all of your plumbing needs. I’ve used Nixco to install a water heater, modify the plumbing to my refrigerator water filtration system, and most recently they fixed a problem with water backing into my dishwasher. Todd and Paddy did a great job fixing the water backup issue I have been experiencing most recently. They quickly diagnosed the problem and fixed it without overselling beyond what was necessary to correct the problem. This kept the price down. In 2018, Todd also installed my water heater. He fitted it with a tub under the water heater and a pcv pipe to the basement drain. I’ve never had a problem with the water I’ve been using Nixco for 15 to 20 years. I started with Nixco with my previous house and continued after moving into a condo. They are trustworthy, reliable, and they don’t oversell.
  • NM
    Nancy Morris
    Jan 28, 2026
    5.0
    Every service call we’ve had with NixCo Plumbing has been extremely professional. Called on Tuesday, Mason W and Kris B were out on Wednesday to provide estimates for what we thought was a serious water pressure issue raised by our RO water company. They tested and explained why their finding wasn’t as serious as we were told. There are items we have to discuss with our HOA before making any repairs/adding a pressure valve but I am extremely confident that NixCo will do a great job. There were a few other items we wanted estimates for (two leaky faucets, bathroom remodel/shut off valves needed and corrosion on water main). Mason and Kris checked those items out, explained what the work involved would require, then gave estimates for those as well. Very appreciative of their time and professionalism.
  • BS
    Binny Samuel
    Jan 27, 2026
    5.0
    Had a faulty water heater that needed replaced. I definitely was not happy that I had to replace a water heater, but oh the joys of home ownership. I was fortunate to get ahold of NixCo (I used to work with Neyer, but NixCo and Neyer seemed to have merged) and that they happened to have an appointment available that day (that was a miracle!). Kris B. was my service technician and Mason W. was his helper. Both were friendly, polite, patient, and well trained (Kris was doing a a great job coaching Mason). Kris and Mason made it a pleasant experience. They were conscientious of not making a mess and told me what I needed to know, and answered all of my questions. They installed a Bradford White ICON System that comes with a 10 year warranty. They started at 2 PM and wrapped up just before 4 PM. I'm glad to be able to have hot water. I would definitely ask for both of them back and this experience with NixCo seems consistent with my prior experiences with Neyer.
  • WS
    Wendi Sheets
    Jan 27, 2026
    5.0
    ❄️ When a snow emergency ends, and your week begins at 8:00 AM promptly, you need pros who show up on time and ready to make an impact! CHECK, CHECK, DONE! Nixco Plumbing scores! At 9 degrees and 8:00 am sharp, Shawn and Mason from Nixco Plumbing arrived—on the very first day after a snow emergency. As a top-producing Realtor covering Warren, Butler, Clermont, Montgomery, and Hamilton Counties, I rely heavily on contractors who are prompt, practical, and professional. Nixco didn’t disappoint. From the moment I called, their scheduling team impressed me—friendly, efficient, and fast. Shawn and Mason continued the experience with clear communication, presenting all options with a “least invasive” mindset to save time and cost. ✅ Fast, freezing-weather response ✅ Transparent, expert-level explanations ✅ Budget-conscious solutions without cutting corners That’s the kind of service I trust for my clients and my own home. Nixco is now firmly on my go-to list. 🛠️ Professionals who “cut to the chase” and deliver under pressure? Call Nixco. #TopRealtorApproved #NixcoPlumbing #WinterWarriors #TrustedVendors #OhioHomes #RealEstatePartners #HomeMaintenancePros

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