Verne & Ellsworth Hann

4.9
135 reviews

About

HVAC ContractorBoiler SupplierHeating ContractorHeating Equipment SupplierEmergency PlumbersPlumber
Located in Cleveland Heights, brothers Verne & Ellsworth Hann started their HVAC business in 1952. They were among the region’s first to develop expertise in newly popular central air-conditioning. Ellsworth’s son, William A. Hann, took ownership 21 years later and expanded with plumbing, whole-house re-piping, and innovative service contracts that gave customers worry-free maintenance.

Location

Verne & Ellsworth Hann
15644 Madison Ave Suite 209, Lakewood, OH
44107, United States

Hours

Reviews

4.9
135 reviews
5 stars
130
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3
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0
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0
1 star
2

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians consistently demonstrated professionalism, courtesy, and thoroughness during service calls.

Customer Service

Many customers praised the company's responsiveness and willingness to explain services and costs upfront.

Quality of Work

Overall, customers reported high satisfaction with the quality of work performed, including installations and repairs.

Timeliness

Most reviews highlighted the punctuality of technicians and the efficiency of service provided.

Pricing Concerns

Some customers expressed dissatisfaction with pricing policies, particularly regarding diagnostic and return trip fees.
  • EG
    Eric Girimont
    5 days ago
    5.0
    Jeff was the man, showed up on short notice and fixed the issue quickly
  • SH
    Simy H
    Nov 12, 2025
    5.0
    Andrew and Kyle were great , came on time , very knowledgeable of their work . They explained every aspect of their work and everything looks great and runs smoothly. Thank you guys!!
  • BE
    Brad Ellis
    Nov 8, 2025
    5.0
    Jeff P purged the air from our hydronic heat system . He did a great job of explaining the cost up front and what he was going to do mechanically. He was courteous and wore shoe covers before entering the house. He left the area clean when done and verified that the system was working properly. He explained how I could save on future visits by purchasing a maintenance plan which I will use for another unrelated plumbing project.
  • BS
    B Schae
    Nov 3, 2025
    5.0
    Jeff P. was efficient and very professional. He was courteous and honest, explaining the situation and solution. I was impressed by how smoothly everything went. He did a good job and helped me make an informed decision concerning my furnace repair. Thank you for the good service!
  • GS
    Gordon Stein
    Oct 30, 2025
    5.0
    Vern & Ellesworth Hann provide exceptional service. They show up on time, don’t track mid through your house, deliver on their promises and are a pleasure to work with. Bryan was my technician on this latest call to replace my water heater. He did excellent work and was a pleasure to deal with. Hann is my go to for heating, AC and hot water. I highly recommend them.

Frequently Asked Questions About Verne & Ellsworth Hann

What kind of services does Verne & Ellsworth Hann offer?

Verne & Ellsworth Hann provides HVAC services including heating, cooling, plumbing, whole-house re-piping, and boiler supply, along with innovative service contracts for worry-free maintenance.

When was Verne & Ellsworth Hann established?

The business was established in 1952 in Cleveland Heights by brothers Verne and Ellsworth Hann.