Business Details
About
Septic System ServiceSewer & Drain Cleaning
At Chuck's Septic Tank Sewer & Drain Cleaning Inc., we take immense pride in offering top-notch services to meet your residential and commercial needs. With over 50 years of industry experience, we've earned our reputation as a trusted and professional local business. Our commitment to quality, transparency, and attention to detail has made us a top choice for septic services in Central Ohio and Surrounding Counties.
Location
Chuck's Septic Tank Sewer & Drain Cleaning Inc.
2136 Hardy Parkway, Grove City, OH
43123, United States
Hours
Reviews
4.6
131 reviews
5 stars
117
4 stars
2
3 stars0
2 stars
2
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the professionalism and helpfulness of the staff, particularly highlighting their responsiveness and willingness to explain issues clearly.
Quality of Work
While some reviews noted issues with service quality and unresolved problems, many others reported successful repairs and effective solutions, indicating a mixed but generally positive performance.
Pricing
Several customers appreciated the reasonable pricing and transparency in estimates, often comparing favorably to competitors.
Training and Professionalism
There were complaints about poorly trained staff leading to service errors, but many reviews also highlighted the professionalism and expertise of certain technicians.
Communication Issues
Some customers experienced communication problems, including delays in responses and scheduling, which affected their overall satisfaction.
- JSJeffrey SoiuDec 18, 20252.0DO NOT USE THEM: July 2025 everything listed on their website of quality was false. Terrible work, lied to me about it being done correctly the first time, then would not honor a free 2nd visit to correct the initial issue. I was never told how much it would cost [my mistake], then got billed for $530.
- ASAaron SmithNov 5, 20251.0Used Chucks several times in the past for mainline jetting to clear clogs and debris with 0 issues, highly recommended them to anyone I knew. We called them out to clear a cast iron main that was backing up due to Rose bush roots less than 10ft from the house. Employees were unpleasant from jump as the dispatcher had indicated there was an exterior clean out (we had never indicated this). They jetted the line $375 later and it was still backing up, we mistakenly called a 2nd time, had them jet again, another $375 later and it still wasn’t clear. Called an actual plumber who scoped the line (hence how I know the issue and how it was not resolved). Who then cleared the line with a small auger because it was so close to the house. $750 for a job not done, if they want to make it right I am open (but doubtful). My recommendation either have field employees who have an ounce of social skills and professionalism or do the job well, can’t be poor at both.
- JCJimm CrawfordApr 9, 20255.0My property is a little bit out and they always are speedy to stop out to fix the issue. The final price is always in close to the estimate. Customer service is tip notch.
- CBChris BruzzeseJan 26, 20251.0Chuck's sent over a truck to clean our septic, but they forgot to train the driver as he backed into our garage not once, not twice - that's right - 3 TIMES! and this was with THE BIG TANKER TRUCK YOU SEE ON THE WEB HOME PAGE. This was back in November 2024. My garage overhang and gutter is smashed, the stucco soffit cracked in multiple places and the new roof I just put on now needs the entire section removed and replaced. The driver couldn't get the truck in gear and my son had to tow the giant tanker truck out and away from the garage - thank God he was there or who knows how many more times he would have hit our house. THEN - Chuck's brought in another driver to drive the truck away - so admittedly the original driver had no business driving that truck!!! In the meantime, I've had the joy of spending countless hours talking to insurance agents, contractors, answering emails etc... and still no repair in sight. I've asked Chucks for some act of benevolence on their part to offset my time, stress and trouble but they have offered zip. Chuck's Septic has no integrity, poorly trained staff and make no effort to right what they did wrong.
- DLDavid LDec 13, 20245.0We have used chucks septic service in the past always do a great job, thanks to Lee our driver very professional explained every move in detail would highly recommend thank you Lee
Frequently Asked Questions About Chuck's Septic Tank Sewer & Drain Cleaning Inc.
What services does Chuck's Septic Tank Sewer & Drain Cleaning Inc. offer?
We provide reliable and comprehensive sewer, drain, and septic solutions for both residential and commercial needs.
Where is Chuck's Septic Tank Sewer & Drain Cleaning Inc. located?
We are located at 2136 Hardy Parkway, Grove City, OH 43123, United States.
What are the business hours of Chuck's Septic Tank Sewer & Drain Cleaning Inc.?
Our services are available 24 hours a day, 7 days a week, every day of the year.
How can I contact Chuck's Septic Tank Sewer & Drain Cleaning Inc.?
You can reach us by phone at +1 614-875-9508 or email us at bkelly@cstutilities.com.
How long has Chuck's Septic Tank Sewer & Drain Cleaning Inc. been in business?
We have been proudly serving our community since 1970, with over 50 years of industry experience.
Is Chuck's Septic Tank Sewer & Drain Cleaning Inc. active on social media?
Yes, we have a Facebook page at facebook.com/chucksseptic/ where you can find more information and contact us.
What nearby businesses might be useful to customers visiting Chuck's Septic Tank Sewer & Drain Cleaning Inc.?
Nearby businesses like CST Utilities LLC and Brocon Construction offer related contracting and excavation services, which might be helpful for additional project needs.
Are there nearby services related to vehicle or truck maintenance near Chuck's Septic Tank Sewer & Drain Cleaning Inc.?
Yes, Eastern Truck & Trailer, Richardson Supply, and TruckPro provide truck and automotive repair, parts, and trailer services close to our location.
Where can customers get food or refreshments near Chuck's Septic Tank Sewer & Drain Cleaning Inc.?
Subway, a nearby fast food restaurant, offers convenient dining options close to our business.
How can nearby transportation and logistics businesses support customers of Chuck's Septic Tank Sewer & Drain Cleaning Inc.?
Companies like Premier Transportation and Excel Trucking nearby can assist with freight, cargo, and transportation needs for commercial clients visiting us.