Business Details
About
Countertop Store
Stone Design provides marble, granite, and quartz countertops to Fairfield, OH and surrounding areas.
Location
Hours
Reviews
4.9
115 reviews
5 stars
109
4 stars
3
3 stars1
2 stars0
1 star
2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and responsive nature of the staff, highlighting their commitment to customer satisfaction.
Quality of Work
The craftsmanship and quality of the countertops received high marks, with many customers expressing satisfaction with the final product.
Professionalism
The installation team was noted for their professionalism, efficiency, and attention to detail during the installation process.
Communication
Many reviews emphasized excellent communication throughout the project, from initial contact to installation.
Value for Money
Customers appreciated the competitive pricing and perceived value of the services provided, often comparing favorably to larger competitors.
- BJBeth Janos1 day ago5.0This is the 2nd time I have used Stone Design and they did another wonderful job. My wall was not straight so they scribed the counter to fit perfectly. They go that extra step, I highly recommend them.
- DSDarrel Sims3 days ago5.0They were very friendly and helpful as we picked out tops and their installation team was very good and neat.
- MRMartin RodriguezJul 19, 20255.0Great costumer service and great people to work with. Alwasy a good finish product for us.
- JWJacob WilsonAug 4, 20235.0Had a great experience getting new countertops from Stone Design. Everyone I worked with were helpful and knowledgeable. My countertops turned out perfect. I would highly recommend them.
- YYYOUR DESIGN PARTNER LLC /YDP “YDP”Sep 27, 20225.0"We had a good experience. The turnaround time was pretty quick and the staff was professional and responsive "
Frequently Asked Questions About Stone Design LLC
What information should be included in an estimate?
A comprehensive estimate for granite countertops should include several key elements. These include the specific material, thickness, and color chosen; the total square footage of the project, including any backsplash; all fabrication costs covering templating, edge work, cutouts for sinks and cooktops, faucet holes, and sink mounting; the cost for removal and disposal of existing countertops; sinks and faucets if applicable; plumbing services for disconnecting old fixtures and connecting new ones; and all relevant dates, particularly the template and installation dates.
Who is the fabricator and who will perform the installation?
Stone Design handles the entire process from design to installation. We do not use subcontractors for any of our work. Our installers are direct employees of Stone Design. Unlike some larger retailers who may sell granite but outsource fabrication and installation, we manage the entire process in-house.
Where can I look at the materials available to select colors and specific slabs?
For your convenience, Stone Design offers multiple options for viewing and selecting materials. You can visit our showroom located in Cincinnati, or we can arrange for you to view slabs at one of our importers. This local accessibility sets us apart from companies that require customers to travel to distant cities like Columbus or Louisville for slab selection.
What options are available to me?
Stone Design offers an extensive selection of options for your granite countertops. We have hundreds of colors and combinations available, each of which can be customized to your specific preferences and requirements. For environmentally conscious clients, we also offer a range of eco-friendly stone options made from recycled materials.
Will your company be responsible for the plumbing, or do we have to hire a plumber?
Stone Design has a licensed and bonded plumber on our staff, eliminating the need for you to hire a separate plumbing service. Our plumber will handle the disconnection of existing fixtures before the project begins and the reconnection of new fixtures once your granite countertops are fully installed.
Do we need any additional support for our countertops or overhangs?
Our experienced staff will assess your specific situation and provide expert advice on any necessary support for countertop overhangs. We handle all aspects of stone preparation, including carving, cutting, polishing, and buffing, to ensure your granite countertops meet your exact specifications and requirements.
What is the procedure for your projects?
Our granite countertop installation process follows a structured sequence: we begin with providing an estimate, followed by stone selection, template design, delivery, fabrication, and installation. We conclude with a follow-up to ensure your satisfaction. We encourage you to ask questions at any stage of the process and to ensure you fully understand the estimate, terms and conditions, payment methods, and all project-related dates.
What types of countertops does Stone Design LLC specialize in?
Stone Design LLC specializes in marble, granite, and quartz countertops.
Where is Stone Design LLC located?
Stone Design LLC is located at 3120 Homeward Way, Ste 9, Fairfield, OH 45014, USA.
What are the business hours of Stone Design LLC?
Stone Design LLC is open Monday through Friday from 8:00 AM to 4:00 PM, and closed on weekends and holidays.
Which payment options are accepted at Stone Design LLC?
Stone Design LLC accepts payments via cash, check, invoice, Mastercard, and Visa.
What services does Stone Design LLC offer?
They offer stone selection, template design, delivery, fabrication, and installation services.
What languages are spoken at Stone Design LLC?
Stone Design LLC provides services in English and Spanish.
How can I contact Stone Design LLC via email?
You can reach Stone Design LLC via email at cincigranite@gmail.com.
Are there any nearby contractors or related service providers close to Stone Design LLC?
Yes, nearby contractors include True Plumbing and Excavating, Barker Roofing, Dream Kitchens, and Hughes & Sons Plumbing, which might be helpful for related home improvement projects.
Where can I grab a coffee near Stone Design LLC?
Pulse Coffee is a nearby restaurant where you can enjoy a coffee before or after visiting Stone Design LLC.
What nearby entertainment or recreational places are close to Stone Design LLC?
Nearby entertainment options include Cincy Entertainment Services for event planning, Cincinnati Baseball & Sports Academy for sports activities, and Cinci Games on Wheels for arcade fun.