Ace Hardware Home Services- Dayton, OH

Reviews

• JB

  Janet Brown

  2 days ago
  5.0
  Robert did a great job today. He is knowledgeable and thorough on everything he does/explains. He is very respectful and a great representative /employee of “Ace Heating and Cooling Services”. I will continue to request him whenever HVAC services are needed.
• JG

  Julia Garvey

  6 days ago
  5.0
  Nikko has taken care of us at many of our locations!! He’s one of our favorites! He’s very polite, and very thorough. He’s also very knowledgeable! I like dealing with the same service man each time it makes me feel more secure!! They always take good care of us!! This company has taken care of our family 20 years or more!!thank you!!
• KH

  Kristin H

  Apr 22, 2026
  3.0
  Was serviced on March 20, 2026...my husband was told something needed replaced, everything went fine, no issue there. Fast forward to today doing some yard work and I see the technician had the bright idea to write in sharpie on the side of our unit. Unhappy with the level professionalism. While in the long run it is not a problem, it is an eyesore.
• BH

  Brian Harris

  Apr 21, 2026
  5.0
  Always a good experience with Benito. Friendly guy and not only was he on time, he was early. I wasn’t even home from work yet lol But when I did get home, he was there waiting and got right to work. He just came for a 6 month routine check up and everything checked out great. It’s only been a year since the new system was installed so I wouldn’t expect there be any issues. As always, I highly recommend Ace Home Services to anybody that is looking to get a new system or have their current system looked at. They say what they do they do what they say, and get the job done.
• AF

  Adam Fitzsimmons

  Apr 9, 2026
  5.0
  I recently had the pleasure of working with Benito Reyes from Ace Home Services, and I couldn't be more impressed with the knowledge and service. From the moment he called to confirm the service, Benito was punctual and professional. He communicated clearly about his arrival time and was available to address all my questions thoroughly during the assessment. I genuinely appreciated Benito’s candor and his willingness to ensure I understood the issues with my system. He took the time to explain the options and the diagnostic methods he was using, which really helped demystify the process for me. This was my second time using Ace Home Services, and I will certainly continue to rely on them in the future. The exceptional service I received has solidified my trust in their expertise. I’ll definitely be recommending Ace Home Services, and Benito specifically, to my friends and neighbors. As a small business owner myself, I value the importance of interpersonal tact and professionalism during consultations, and Benito exemplified both throughout our interaction. Thanks again!

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