Business Details
About
Remodeling ContractorBathroom RemodelerBathtub RefinishingDouble Pane Window InstallationKitchen RemodelerDoor InstallationWindow Installation ServiceScreen Doors & WindowsGlass & WindowsKitchen Planning & Installation
Mad City Windows & Baths is the number 1 remodeler in the Midwest. We provide a variety of home remodeling services in Columbus, OH, including kitchen remodeling, replacement windows, and bathroom remodeling. As a family-operated business with more than 20 years of experience, Mad City Windows & Baths has completed 50,000+ home improvement jobs and will be happy to make you one of our satisfied customers.
Details
- Onsite servicesAvailable
Location
Mad City Windows & Baths of Columbus
1308 North Wilson Road, Columbus, OH
43204, United States
Hours
Reviews
4.6
382 reviews
5 stars
335
4 stars
13
3 stars3
2 stars2
1 star
29
What are people saying?
AI-generated from recent customer reviews
Installer Performance
Customers consistently praised the professionalism, efficiency, and cleanliness of the installers, with many highlighting specific individuals like Cameron, Andy, and Rich for their outstanding work.
Customer Service
While many reviews noted positive interactions with staff, there were significant complaints regarding high-pressure sales tactics and poor communication, particularly in follow-up and scheduling.
Quality of Work
Overall, customers expressed satisfaction with the quality of the installations, particularly for showers and windows, although some reported issues with misleading sales information regarding product specifications.
Timeliness
Most customers appreciated the timely completion of projects, often noting that installations were finished within the promised timeframe.
Cleanliness
Many reviews highlighted the thorough cleanup performed by installers after completing their work, contributing to a positive overall experience.
- MPMichael Perry6 days ago5.0James installed our shower and was very professional! He worked steady, and did a very conscientious job. James is pleasant to talk with and knows his craft! We would gladly recommend James!
- LRLatonya RobinsonNov 9, 20255.0Great experience. Installation went well. Cameron the technician did a great job. We are very pleased with the results. Thank you!
- DDDon DentonNov 7, 20255.0Aaron Johns and aaren Mitchell from Louisville did a great job on the shower went above and beyond
- JLJill LangOct 28, 20255.0I had an excellent experience on 10/27/25 when a new shower was installed by Cameron from Mad City Windows & Baths of Columbus came to my door on time and ready to work. He was a one person dynamo who rarely stopped working. I can only assume he brought his lunch, because he never left my premises throughout the day. By 5:00 pm I had a new shower that looks fantastic! BTW, his cleanup was great too. Even outside where he had set up a small workstation. Whatever Mad City is paying Cameron as a salary can't possibly be enough.
- PJPatricia JohnsonOct 16, 20255.0I had an excellent experience with Mad City. They refaced my kitchen cabinets. I have never done this before so it was quite an education. The estimator arrived on time and sat with me and my daughter and explained everything. Did a nice power point on the history of the business. Good thing because I was wary about the name Mad City (turns out this is what they call Madison, Wisconsin). Business has been around for a long time and is National now. He measured we picked style and colors and other important choices and he gave me the number. Way more than I expected, but by this time I understood the scope of the work. I went ahead and used the financing, 12 months same as cash and that went very quickly. Next, we had the measurer. A wonderful older gentleman who has been doing this for a long time. We covered everything and took all back to order. Then they scheduled my installer. The best ever. Once again, arrived on time and he was incredibly organized and went straight to work. The process is amazing and very intricate. Takes good people to put all of this together and make it work. I am thrilled. Kitchen looks great and I do not have one single complaint. It is important to know that I am OCD and very picky. Best part was I cleaned out my kitchen cabinets and drawers. I got rid of a lot of junk I no longer use.
Frequently Asked Questions About Mad City Windows & Baths of Columbus
What types of home remodeling services does Mad City Windows & Baths of Columbus offer?
Mad City Windows & Baths of Columbus provides kitchen remodeling, replacement windows, bathroom remodeling, and door installation services.
Where is Mad City Windows & Baths of Columbus located?
The business is located at 1308 North Wilson Road, Columbus, OH 43204, United States.
What are the operating hours of Mad City Windows & Baths of Columbus?
They are open Monday through Saturday from 8:00 AM to 9:00 PM and Sunday from 10:00 AM to 9:00 PM.
Is Mad City Windows & Baths of Columbus a family-run business?
Yes, it is a family-operated business with over 20 years of experience and more than 50,000 home improvement jobs completed.
Does Mad City Windows & Baths of Columbus provide onsite services?
Yes, they offer onsite home remodeling services.
How can I contact Mad City Windows & Baths of Columbus?
You can reach them at the phone number +1 614-869-3039 or visit their website at https://madcitywindows.com/columbus/.
What social media platforms can I follow Mad City Windows & Baths of Columbus on?
You can follow them on Facebook, Instagram (madcitybathsandwindows), Twitter (@madcitywindows), LinkedIn, YouTube, and Pinterest.
Are there any convenience stores near Mad City Windows & Baths of Columbus?
Yes, nearby convenience stores include Circle K, Drive-Thru 1, and United Dairy Farmers, where customers can grab snacks or coffee before or after their visit.
What food options are available near Mad City Windows & Baths of Columbus?
Customers can enjoy nearby dining at places like SUBWAY, Minelli's Pizza, and Next Door Tavern, offering sandwiches, pizza, and pub-style food.
Are there any nearby real estate or property-related services close to Mad City Windows & Baths?
Yes, Pine Crossing, Hilliard Village Apartments & Townhomes, and SIMS, LLC - Selective Investment provide real estate and property management services near the location.