Water Works ContractorIrrigation Equipment SupplierHardware Store
For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson Waterworks delivers quality products and innovative solutions across the water, sanitary sewer and stormwater management industries. As one of the nation’s largest waterworks supply companies, Ferguson puts your needs first. Everyday, public and private water sewer authorities, utility contractors, public works/line contractors and heavy highway contractors count on Ferguson because of our world-class service.
Frequently Asked Questions About Ferguson Waterworks
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
Does ferguson.com look the same on different web browsers?
Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
Microsoft Corp.’s Edge
Apple Inc.’s Safari
Mozilla’s Firefox
Google Inc.’s Chrome
Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What types of products and services does Ferguson Waterworks offer?
Ferguson Waterworks delivers quality products and innovative solutions across the water, sanitary sewer, and stormwater management industries, serving public and private water sewer authorities, utility contractors, public works/line contractors, and heavy highway contractors.
What are the store hours for Ferguson Waterworks in Columbus, OH?
Ferguson Waterworks is open Monday through Friday from 7:00 AM to 4:30 PM and is closed on Saturdays and Sundays. Note that the store closes early on December 24 and 31 and is closed on certain holidays like November 27, December 25, and January 1.
How can I contact Ferguson Waterworks for customer support?
You can reach Ferguson Waterworks customer support at 888-222-1785 or email customer.support@ferguson.com. Support is available Monday through Friday, 8 a.m. to 8 p.m. EST.
What should I do if I forgot my password for ferguson.com?
Click the 'Forgot Password' link on the login page, enter your registered email address, and you will receive instructions via email to reset your password.
Can I pay with a credit card on ferguson.com?
Yes, Ferguson.com accepts Visa, Mastercard, and American Express for purchases.
Does Ferguson offer financing options for purchases?
Yes, Ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants.
What payment security measures does Ferguson have?
Ferguson.com has a privacy and security policy dedicated to protecting customers' information as a top priority.
Are there public transportation or logistics services nearby Ferguson Waterworks in Columbus?
Yes, nearby options include University Corp and CSD Express for freight and cargo services, and NAPA Transportation also offers food delivery and freight services, which may facilitate logistics for your business visits.
What storage and moving services are available near Ferguson Waterworks?
Nearby, you'll find Rudolph Self Storage and Sidney Truck & Storage offering storage solutions, plus U-Haul Neighborhood Dealer for truck rentals, helpful if you need equipment or materials storage or rental during your projects.
Are there building supply or contractor services near Ferguson Waterworks that customers might visit?
Yes, close to Ferguson Waterworks are building supply stores like Lehigh Cement, Heidelberg Materials, Cement, and contractor services like Essroc Cement and A Sterling Plumbing Sewer & Drain, useful if you want to source additional materials or services nearby.