Customer Service
Many customers praised the friendly and helpful staff, noting their professionalism and efficiency.
Pricing Issues
Several reviews mentioned dissatisfaction with pricing, including claims of lower payouts compared to competitors and concerns about processing fees.
Facility Conditions
Customers reported issues with the yard's cleanliness and organization, describing it as muddy and unkempt.
Loyalty and Trust
Long-term customers expressed loyalty and trust in the business, highlighting consistent positive experiences over the years.