Custom Home Elevator & Lift Co., Inc.

Reviews

• RY

  Regina Yearout

  Oct 5, 2025
  1.0
  Just a heads-up for anyone looking at the new homes in Oakley Foundry Park that were part of Homearama Cincinnati — most of them have elevators installed by Custom Home Elevator & Lift. I originally had my elevator installed by them too, but when it stopped working and I called for service, they told me they no longer handle residential elevators. I ended up using Executive Elevator out of Louisville, and they did a fantastic job! Super professional and easy to work with. So for anyone buying one of those homes, just keep in mind that Custom Home Elevator & Lift Co., Inc. requires a yearly service agreement if you ever want them to come back out for maintenance or repairs. Hopefully this helps someone avoid the surprise I had!
• JD

  James Daugherty

  Nov 25, 2020
  5.0
  Great service, fair price. Mike W, my service tech, was professional, knowledgeable, and agile! My elevator stopped at the upper floor. He threaded his way through the attic to reach the access hatch and elevator release quickly. The people here have serviced my elevator since installation in 2003. I am happy and recommend them.
• GB

  Gregory Beckner

  Jun 19, 2019
  5.0
  Very great company to deal with - very hands on from the salesman Dave to the personal in the office. Everything was done in a timely manner and very professional. The installers James and Robert was great - never made a mess and explained the operation of the unit very well. Have had the elevator about a month and it was the best decision that was made in the construction of our home . If you need a elevator I would recommend Custom Home Elevator and Lift to you.

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