Business Details
About
Plumber
At Benjamin Franklin Plumbing, we take pride in being one of the leading plumbing brands in the US, offering exceptional services to our valued customers. Our skilled plumbers specialize in quality repairs, installations, replacements, and maintenance for homes and businesses, ensuring long-lasting and reliable plumbing solutions. With a team of licensed and qualified experts, we handle projects of any size, from routine maintenance to major remodels. Our commitment to customer satisfaction is further reinforced as each of our plumbers undergoes background checks and drug screenings, providing our customers with added peace of mind. Our fully-stocked work vehicles enable us to tackle 90% of plumbing problems on our first visit. Call today!
Location
Benjamin Franklin Plumbing of Cincinnati
756 Old State Route 74, Cincinnati, OH
45245, United States
Hours
Reviews
4.8
1,900 reviews
5 stars
1,728
4 stars
79
3 stars14
2 stars18
1 star
61
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians consistently demonstrated professionalism, knowledge, and effective communication throughout the service process.
Timeliness
Many customers appreciated the quick response times and punctuality of the service technicians.
Customer Service
Overall, customers reported positive experiences with friendly and helpful staff, although some expressed concerns about pricing and upselling.
Quality of Work
Most reviews highlighted the thoroughness and effectiveness of the repairs, with many customers expressing satisfaction with the outcomes.
Pricing Concerns
Several customers noted that the pricing was perceived as high, with some feeling that they were upsold on unnecessary services.
- CPCary Parnes5 days ago5.0Christopher listened to what I was thinking about replacing my water heater expansion tank, made suggestions and did an outstanding install and service. Great work from a great technician!
- NSNicholas Spies5 days ago5.0Update: Ben Franklin Plumbing sent out Ethan to fix the problem (thank ya for the paper towels) and he was very thorough with figuring out what went wrong, diagnosed it, and fixed it in a timely manner. Excellent service and he raised the bar! Called out plumber to install hot water line to upstairs bathroom and install new shut off valves under the sink. Bathtub lines are fine, however the kitchen shut off valves were not installed correctly and I woke up to 5 paper towel rolls soaked and the bottom of kitchen sink drenched in water from both the hot and cold lines. I shut the valves off so hopefully it doesn't leak when I go to work here in a few
- AAAnneJan 5, 20265.0He turned the bypass valve off and showed me how to do it and pumped all the water in the utility sinks and helped set up another appointment for to fix the drain issues
- LALoretta AllenJan 4, 20265.0This was our second experience with the company. They are very punctual. We like their policy of providing the quote during the evaluation. It was nice to receive a senior discount. We'll definitely use for any future plumbing needs.
- SSS SDec 22, 20255.0We called Michael from Benjamin Franklin Plumbing after a broken pipe caused some water damage in our home. He coordinated perfectly with our drywall contractor to locate the leak and repaired it quickly. Michael was incredibly easy to talk to and very patient with all of our questions. We highly recommend Michael and the rest of the team for anyone in need of reliable plumbing services!
Frequently Asked Questions About Benjamin Franklin Plumbing of Cincinnati
What services does Benjamin Franklin Plumbing of Cincinnati offer?
Benjamin Franklin Plumbing of Cincinnati provides quality plumbing repairs, installations, replacements, and maintenance services for homes and businesses.
Are the plumbers at Benjamin Franklin Plumbing licensed and qualified?
Yes, their team consists of licensed and qualified experts who undergo background checks and drug screenings for your peace of mind.
What are the operating hours of Benjamin Franklin Plumbing of Cincinnati?
They operate 24 hours a day, seven days a week, providing plumbing services around the clock.
How can I contact Benjamin Franklin Plumbing of Cincinnati?
You can call them at +1 513-294-6960 or email help@onehourheatandair.com for assistance.
Where is Benjamin Franklin Plumbing of Cincinnati located?
Their location is 756 Old State Route 74, Cincinnati, OH 45245, United States.
Does Benjamin Franklin Plumbing handle emergency plumbing services?
Yes, with 24/7 availability and fully-stocked vehicles, they can handle most emergencies in their first visit.
Which nearby businesses can assist with HVAC services if I also need heating or cooling support?
You can visit One Hour Heating and Air Conditioning of Cincinnati or One Hour Heating & Air Conditioning nearby for professional HVAC services.
Are there any nearby health and wellness services close to Benjamin Franklin Plumbing?
Yes, nearby health and wellness options include Heart & Body Naturals, Three Waters Recovery Center, and Cincinnati Massage Therapist for your holistic and massage needs.
What shopping and retail options are close to Benjamin Franklin Plumbing of Cincinnati?
Nearby shopping includes Dillard's Clearance Center and Blackout Tees for department store and clothing needs respectively.
Does Benjamin Franklin Plumbing collaborate with other professional services nearby?
Yes, there are several nearby professional service providers such as InFocus Real Estate Group, Keegan and Co. Attorneys, and Jerry Fletcher Appraisal Company that you may find useful.