Business Details
About
Plumber
At Benjamin Franklin Plumbing, we take pride in being one of the leading plumbing brands in the US, offering exceptional services to our valued customers. Our skilled plumbers specialize in quality repairs, installations, replacements, and maintenance for homes and businesses, ensuring long-lasting and reliable plumbing solutions. With a team of licensed and qualified experts, we handle projects of any size, from routine maintenance to major remodels. Our commitment to customer satisfaction is further reinforced as each of our plumbers undergoes background checks and drug screenings, providing our customers with added peace of mind. Our fully-stocked work vehicles enable us to tackle 90% of plumbing problems on our first visit. Call today!
Location
Benjamin Franklin Plumbing of Cincinnati
756 Old State Route 74, Cincinnati, OH
45245, United States
Hours
Reviews
4.8
1,842 reviews
5 stars
1,678
4 stars
76
3 stars10
2 stars17
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the technicians for their professionalism, knowledge, and friendly demeanor.
Timeliness
Several reviews highlighted the prompt response times and quick arrival of technicians for emergency services.
Pricing Concerns
There were multiple mentions of high pricing and dissatisfaction with the cost of services, with some customers feeling overcharged.
Quality of Work
Overall, the quality of work was well-received, with many customers expressing satisfaction with the repairs and thoroughness of the technicians.
Communication
While many appreciated clear communication from technicians, some customers reported issues with scheduling and follow-up calls.
- BHBetsy H4 days ago5.0Bill did a great job and was a pleasure to work with. We really appreciate his hard work at removing roots from our pipes and making recommendations for the future. Thank you so much for just being genuine.
- CHCeleste HamiltonNov 14, 20255.0We had Ethan and Mike this morning, and both were very professional, as well as on time to fix a toilet. Everything went seamlessly. Thank You Mike and Ethan! Will call for service in the future if need be!!
- BLBill LynchNov 6, 20255.0I'm amazed at how much I enjoyed this plumber. Ethan my service technician is just a joy to work with. He survyed the issue, walked me through the the diagnostics and addressed the issues. Just a fun guy to be around and a great ambassador for the company. He said his profile he wants to create lasting bond with customers seemed loke fluff, but the insightful candor and skill at his job more than lived up to the hype. Just excellent value and service.
- MDMisty DunnNov 5, 20255.0I am so happy I decided to get a second opinion and called Benjamin Franklin! After a disappointing experience with Roto Rooter I called Benjamin Franklin and the technician, Casey, was a million times better. He found our access point, which Roto said we didn’t have, less than a minute being in our basement. Explained so much more than the other guy and he ran a camera confirming there was no blockage. Roto didn’t run a camera but wanted to charge us $480 for a problem we didn’t even have just assumed we did and said a camera would be ran after the service they wanted to preform. The free in home estimate Roto offered was the guy just looking at the pipes not in them and again couldn’t find the access point. Paying Benjamin’s service fee was absolutely worth it because they actually inspected things unlike Rotos free in home inspection! To know there wasn’t any blockage just with our plumbing being the original to the 1904 built home, but our plumbing running a bit slower and the smell can be fixed by changing a section of pipe was great to hear! Thank you Benjamin Franklin for a complete 180 experience from the other guys!
- GKGerard KrechtingNov 4, 20255.0Sewer lateral was clogged. Backup was coming out of basement floor drain in closet area. First visit (2-hrs) identified root intrusion in the pipe. Second visit (2-hrs) utilized 1,500 psi hydrojet equipment to break through two root intrusion locations in the pipe. The technicians were very knowledgeable, professional and informative. They were on-time and were very respectful of the property. The access and work areas were left exactly as they were. I was also advised to use Root-X twice per year. The first visit change was $470… but I received a credit for this amount on the second visit since they didn’t have the hydrojet equipment with them. The second visit (hydrojet) cost $1,500… but I was only charged $1,030 (total for the entire job). I was ecstatic about the entire experience. I highly recommend Benjamin Franklin Plumbing.
Frequently Asked Questions About Benjamin Franklin Plumbing of Cincinnati
What services does Benjamin Franklin Plumbing of Cincinnati offer?
Benjamin Franklin Plumbing of Cincinnati provides quality plumbing repairs, installations, replacements, and maintenance services for homes and businesses.
Are the plumbers at Benjamin Franklin Plumbing licensed and qualified?
Yes, their team consists of licensed and qualified experts who undergo background checks and drug screenings for your peace of mind.
What are the operating hours of Benjamin Franklin Plumbing of Cincinnati?
They operate 24 hours a day, seven days a week, providing plumbing services around the clock.
How can I contact Benjamin Franklin Plumbing of Cincinnati?
You can call them at +1 513-294-6960 or email help@onehourheatandair.com for assistance.
Where is Benjamin Franklin Plumbing of Cincinnati located?
Their location is 756 Old State Route 74, Cincinnati, OH 45245, United States.
Does Benjamin Franklin Plumbing handle emergency plumbing services?
Yes, with 24/7 availability and fully-stocked vehicles, they can handle most emergencies in their first visit.
Which nearby businesses can assist with HVAC services if I also need heating or cooling support?
You can visit One Hour Heating and Air Conditioning of Cincinnati or One Hour Heating & Air Conditioning nearby for professional HVAC services.
Are there any nearby health and wellness services close to Benjamin Franklin Plumbing?
Yes, nearby health and wellness options include Heart & Body Naturals, Three Waters Recovery Center, and Cincinnati Massage Therapist for your holistic and massage needs.
What shopping and retail options are close to Benjamin Franklin Plumbing of Cincinnati?
Nearby shopping includes Dillard's Clearance Center and Blackout Tees for department store and clothing needs respectively.
Does Benjamin Franklin Plumbing collaborate with other professional services nearby?
Yes, there are several nearby professional service providers such as InFocus Real Estate Group, Keegan and Co. Attorneys, and Jerry Fletcher Appraisal Company that you may find useful.