Since 1980, AE Door & Window Co. has been the trusted choice for quality garage doors, entry doors, and windows. Serving Ohio and Indiana from their Cincinnati location, they provide exceptional products and expert installation to enhance your home's security and curb appeal. Their team of experienced professionals is dedicated to helping you find the perfect solution for your needs, offering a wide selection of styles and materials. Trust AE Door & Window Co. to deliver superior service and lasting value for your home improvement projects.
Technicians are consistently described as professional, knowledgeable, and efficient in their work.
Customer Service
Many customers praised the friendly and helpful nature of the staff, highlighting excellent communication and responsiveness.
Timeliness
Customers frequently noted prompt service, with technicians arriving on time and completing repairs quickly.
Pricing Concerns
Some reviews mentioned dissatisfaction with pricing, describing it as high or feeling overcharged for simple repairs.
Mixed Experiences
While many reviews were positive, there were a few negative experiences regarding miscommunication and service issues.
AH
Alan Hodge
3 days ago
5.0
I have been served by A&E Door for several years. Their technicians have always been reliable, on time and efficient. Several have educated me on what i can do to maintain my garage door myself. Thanks to their efforts, my 35-year-old garage door still works just fine.
LH
Lana Hines
6 days ago
3.0
We’ve always had great “service” with AE Door but our “installation” didn’t go as well. We have 3 garage doors (one was replaced last year) so we decided to replace the other two so the new technology would all work together. The new pads on our garage wall were installed opposite then the way they’ve always been which made it confusing and he did not install a new keypad outside, therefore the existing pad wasn’t capable to work with our new system. I had to call to ask him to come back to give us a new key pad and he charged me another $50 when I just wrote him a check for $1700 earlier in the day. Felt we deserved better service than what we paid for.
MD
Mike Degenhart
Feb 19, 2026
1.0
I've been listening to A&E advertise that they "Sell the best, and service the rest!" my entire life. The slogan is great and it's ingrained in my mind. However, it's untrue. I'm in need of window service and so naturally this was the first call I made. I was told, rather rudely that they do not service windows they didn't sell. When I inquired as to why they advertise otherwise, I was told that it was a 40 yr. old slogan that was just never changed. Sorry. False advertising at it's finest. When I get my windows replaced, this will be the last call I make.
KM
Keith Merritt
Feb 19, 2026
5.0
John the installer was very professional and knowledgeable about our garage install. He installed it quickly but also adjusted our railings and lubricated them as well. All in all
We are very happy. Bernadette also was very nice when called for the installation appointment
BH
Barbara Hooker
Feb 15, 2026
5.0
The technician was knowledgeable, competent and friendly. He diagnosed the problem, secured the parts and completed the work in a timely manner. I was pleased with the charge for this service and very appreciated having a garage door that now operates as it should.