Kobella Plumbing Heating Cooling proudly provides premier plumbing and HVAC solutions and offers best-in-class service, quality workmanship, and customized solutions to homeowners in Kirtland, Mentor, Willoughby, Painesville, Chardon, and the surrounding areas of Lake and Geauga Counties. Call the experts at Kobella for great service on anything you need! Our HVAC technicians perform repairs, maintenance, and installations on all units, including furnaces, boilers, air conditioners, and heat pumps. Meanwhile, our plumbers can handle any issue, like drain clogs, water heater problems, leaks, and more!
Technicians are frequently described as knowledgeable, professional, and efficient, providing thorough explanations and quality work.
Customer Care
Many reviews highlight the friendly and courteous nature of the staff, with several customers feeling comfortable and valued during their interactions.
Pricing Concerns
Some customers expressed dissatisfaction with perceived high prices and upselling practices, particularly towards vulnerable clients.
Timeliness
The business is noted for prompt responses and timely service, often accommodating emergency calls effectively.
EP
Emily Pensky
3 days ago
5.0
Chris M came out quickly and was extremely personable and knowledgeable. He gave us options, explained things well, and fixed our issue very quickly. He also helped with some other questions we had about various issues in the home and made a lot of great suggestions. We have been 100 percent happy with all of our experiences with Kobella over the years and would not go anywhere else.
MY
Melanie Yatsko
3 days ago
5.0
We had a service call today from Kobella. We needed our heat pump system checked out. Our electric bill had gone way up. Sam K. arrived right on time. He was very professional and went completely over the system. He made the needed adjustments and made several great suggestions to make the system work more effectively. We decided to get on a maintenance plan and upgrade our system a bit. We were extremely pleased with our technician and the professional way the company handles itself.
WW
William Westbrook
Jan 5, 2026
5.0
I have used numerous plumbers since we bought our house 10 years ago. This is my third time calling in Kobella’s. I have to say that if ever I have a major project, I’m gonna always call Kobella’s. First, they replaced the exhaust piping from our furnace to the outside. Second, they installed a bathroom sink, changed out a shower cartridge valve, and put in new hot and cold water valves on my basement utility sink. Lastly (this time), they installed a new water heater and changed out some of the waterline valves near the heater that had corroded over time.They are not the cheapest by any stretch. However, if you want the work to be done correctly the first time and to last, I would recommend calling Kobella’s.
KS
Keli Sessler
Dec 27, 2025
5.0
Derek with Kobella Plumbing and Heating was great. Kobella sent him the same day I called about a leak in my kitchen sink. He worked quickly and efficiently and was able to replace the old pipes quickly and easily and the result was a pipe with fewer twists and turns. He was polite and courteous and even took time to befriend my cat. Afterwards, he cleaned up thoroughly.
JM
Jason Marshall
Dec 17, 2025
1.0
BEWARE! As noted below by another customer - THEY WILL UPSELL UNKNOWING WOMEN AND OVER CHARGE THEM EXORBITANT AMOUNTS!!!!!! On December 17th of 2025, I called and scheduled Kobella in Chardon to come out and investigate an issue with my hot water heater. This ended up being a bad wire for which I was charged $152. The technician, "Chris M," then proceeded to upsell my wife on a drip he noticed from the pressure tank. He installed a tank tee, pressure switch, drain valve, pressure gauge, and relief valve. I have shopped around and added up the parts, which total less than $150. He quoted my wife $600 to repair it, then proceeded to charge her $1000 once he was done. After fixing the water heater, he worked for 3 hours. One of those hours was spent running for parts. Even if the parts cost $200 (which they don't) $400 an hour in labor is criminal. I have pictures of the work, parts, and invoice, which I will be posting elsewhere on the internet. I am a business executive of a large manufacturing company with its own service team. I understand costs, profitability, ethical business practice, and what taking advantage of customers looks like. Based on this and previous complaints (below), Kobella in Chardon, Ohio, makes a practice of taking advantage of those who lack the technical expertise to know better.
Frequently Asked Questions About Kobella Plumbing Heating Cooling
What services does Kobella Plumbing Heating Cooling provide?
Kobella offers premier plumbing and HVAC solutions including repairs, maintenance, and installations for furnaces, boilers, air conditioners, heat pumps, and plumbing issues like drain clogs, water heater problems, and leaks.
What areas does Kobella Plumbing Heating Cooling serve?
They serve homeowners in Kirtland, Mentor, Willoughby, Painesville, Chardon, and surrounding areas within Lake and Geauga Counties, as well as cities like Aurora, Streetsboro, Hiram, and more.
What are the business hours for Kobella Plumbing Heating Cooling?
Kobella is open every day from 7:00 AM to 7:00 PM.
How can I contact Kobella Plumbing Heating Cooling?
You can reach them by phone at +1 440-230-3153 or email at service@choosekobella.com.
Where is Kobella Plumbing Heating Cooling located?
Their office is located at 11630 Chillicothe Rd Suite 120, Chesterland, OH 44026, USA.
When was Kobella Plumbing Heating Cooling established?
Kobella Plumbing Heating Cooling was established in 2006.
Does Kobella Plumbing Heating Cooling have an online presence?
Yes, you can find them on their website at choosekobella.com, on Facebook at facebook.com/ChooseKobella/, and on Instagram under the handle choosekobella.
What nearby financial services can I find near Kobella Plumbing Heating Cooling?
Nearby financial service providers include Dane A Wilson - Financial Advisor, Ameriprise Financial Services, and Caritas Financial, which can assist with financial planning before or after your visit.
Are there any fitness or active lifestyle centers near Kobella Plumbing Heating Cooling?
Yes, nearby you can find Energetics Fitness, Elements Studios yoga and cycling studio, and Step 1 AllStars North sports and fitness instruction center for your wellness needs.
What are some local attractions close to Kobella Plumbing Heating Cooling?
Local attractions include Mulberry Corners Pumpkins farm, Mulberry Meadows agricultural service, and Rogish Farm, all great spots to visit before or after your plumbing or HVAC service appointment.