Auburn Heating Plumbing & AC

4.8
1022 reviews

About

HVAC Contractor
We’ve spent decades serving Chagrin Valley and the surrounding communities. As some of the area’s most experienced HVAC specialists, our team offers an unmatched level of quality for your heating, cooling, and plumbing needs. Auburn Heating, Plumbing & Air Conditioning is dedicated to making sure every job is well done. When you need professional support for your home comfort needs, Auburn Heating, Plumbing & Air Conditioning is your best bet! Even if we didn’t originally install your equipment, our team has what it takes to provide you with expert advice and make cost-effective improvements.

Location

Auburn Heating Plumbing & AC
16821 Park Cir Dr, Chagrin Falls, OH
44023, United States

Hours

Reviews

4.8
1,022 reviews
5 stars
957
4 stars
25
3 stars
5
2 stars
3
1 star
32

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians consistently demonstrated professionalism, knowledge, and thoroughness during service visits.

Customer Service

Customers appreciated the friendly and informative nature of the technicians, who took time to explain issues and solutions.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, feeling certain services were overpriced compared to competitors.

Timeliness

Many reviews highlighted the promptness of service, with technicians arriving on time and completing work efficiently.

Overall Satisfaction

Overall, customers reported high satisfaction with the quality of service and expressed willingness to recommend the company.
  • CL
    Christine Loiselle
    2 days ago
    5.0
    Spent a night with no heat because of a WiFi thermometer upgrade and needed a fix fast! Called Auburn and a very helpful woman by the name of Victoria answered the phone! It was comforting to be able to talk to a real person. My technician, Ryan came on time, was thoughtful, respectful and clearly understood (in a very short amount of time) what the issues were. He made sure to test everything out before he left, and it was a very good experience, despite how it all started. Thank you, Auburn Heating, Ryan and Victoria!
  • KE
    Katherine E Eiselsberg
    5 days ago
    1.0
    They wanted to charged me $575.00 to install a toilet that I had at my home. I said no way, they then wanted to barter down the price. I said no and had to pay a $75 fee for them to come to my house and try to overcharge me. Hopefully someone won’t make the same mistake I did. Never again.
  • BM
    Brenda Marple
    Jan 5, 2026
    5.0
    Joel Lagoni arrived on time, was very professional, clearly explained the issue with the furnace and promptly fixed it. He made sure everything was working safely before leaving. I would definitely recommend Auburn Heating Plumbing & AC to anyone needing HVAC service.
  • KM
    K Maersch
    Jan 4, 2026
    5.0
    Professional, prompt, reasonably priced and outstanding. Woke up in the middle of the night last night (Sat night) and my house was freezing. I called the 24 hour number, talked to an actual person and then Brian Miller showed up at my house first thing this morning (on a Sunday). Brian diagnosed the problem within minutes (flame sensor) and then did a bunch of other stuff to clean up the unit that was above and beyond. Dude was outstanding and I was super impressed with both Brian and Auburn. Will be signing up for their Annual Inspection Program going forward for sure.
  • MK
    Mark Koynock
    Jan 1, 2026
    1.0
    I have never publicly posted in the past. BEWARE PEOPLE. Very friendly tech arrived to repair a leaking toilet. Got a quote for 1,500.00 to repair. I repaired it myself for about 25.00, 1 hr labor and a trip to home depot. Got another quote to install an electric 240 volt garage heater that I purcased from Home Depot. That quote was INSANE. Quote was 5,600.00. 2-3 hours labor at the most and no more than few hundred dollars in parts. 1,700.00 hr for labor (ROBBERY). I retired from a specialized instrument company as a field tech and we charged about 400.00 hr. 400.00 hr to repair or install a Thermal Analyzer (that no one even knows what it is) compared to a 1,700 hr to install a garage heater that i will install for a few hundred dollars in parts and 3 hrs labor. WOW.

Frequently Asked Questions About Auburn Heating Plumbing & AC

What services does Auburn Heating Plumbing & AC provide?

Auburn Heating Plumbing & AC offers heating, cooling, and plumbing services with decades of experience in HVAC solutions.

Where is Auburn Heating Plumbing & AC located?

The business is located at 16821 Park Cir Dr, Chagrin Falls, OH 44023, USA.