Business Details
About
PlumberSewer & Drain CleaningSeptic System ServiceWater Heater Service
Alexander Sewer & Drain Service provides plumbing services, septic services, and well services to Miami County and the surrounding counties.
Details
- Requires appointmentAvailable
- Credit cardAvailable
- Mobile paymentsNot available
- Cash onlyAvailable
Location
Hours
Reviews
4.4
145 reviews
5 stars
116
4 stars
7
3 stars0
2 stars1
1 star
21
What are people saying?
AI-generated from recent customer reviews
Professionalism
Many customers praised the professionalism and courteousness of the technicians, highlighting their knowledge and ability to communicate effectively.
Service Reliability
Several reviews indicated issues with reliability, including no-shows and last-minute cancellations, leading to frustration among customers.
Quality of Work
While many customers reported satisfactory work and problem resolution, there were notable complaints about incomplete jobs and poor service from certain technicians.
Pricing
Customers appreciated the fair pricing and transparency in estimates, although some reported unexpected charges that caused dissatisfaction.
Customer Support
The responsiveness of the office staff received mixed reviews, with some customers noting helpful interactions while others experienced a lack of follow-up.
- JOJody O'DellOct 12, 20255.0Came out and took care of the problem. Tech communicated well with us.
- MFMark FlaylerSep 29, 20251.0Have taken off work on two occasions and both times they cancelled on me due to sick calls. They obviously have staffing issues and cannot be counted on. Do your research and check reviews and continue past them and find another plumber and sewer/ drain person.
- GBGayle bondAug 13, 20255.0Very professional! Came in and gave us a quote to finalize plumbing in our basement. Came prepared to do the work. Finished early and under budget. Highly recommend!
- JSJeri SweitzerJul 8, 20255.0Great experience with this company. Kelly was top notch on scheduling my job. Shayne and Devin were professional and courteous. Fixed my problem. A plumber —-a good plumber—- is a great thing to have!!! I will definitely use them for anything I need in the future!!! Kudos to you all!!!
- THTammie HarrodJun 28, 20255.0We have used Alexander Sewer and Drain when we needed services a few times. Very honest, timely and reasonable rates. Definitely give them a call if you are in need of service!
Frequently Asked Questions About Alexander Sewer & Drain Service
How often should you have your septic tank pumped?
The best practice is to have your septic tank cleaned every few years, typically between three and five years, depending on how much water your household uses and how large the system is.
Do you offer any guarantees for your work?
Yes, all our services come with a quality guarantee unless specified differently. Some components may also include warranty coverage directly from their manufacturers.
What is the difference between high-pressure drain cleaning and regular drain cleaning?
A high-pressure drain cleaning relies on strong water jets to clear long or wide pipelines, often reaching up to 1,000 feet. Regular drain cleaning, however, is meant for smaller systems and works at much lower pressure to remove lighter debris.
What are the operating hours of Alexander Sewer & Drain Service?
Alexander Sewer & Drain Service operates 24 hours a day, 7 days a week, providing continuous availability for customers.
When is delivery service available for Alexander Sewer & Drain Service?
Delivery service is available Monday through Friday from 8:30 AM to 4:30 PM. Delivery is not available on Saturdays and Sundays.
What types of plumbing and septic services does Alexander Sewer & Drain Service offer?
They provide plumbing services, septic services including pump out, drain cleaning, well services, water heaters, excavation services, and leach field revitalization.
Does Alexander Sewer & Drain Service offer any service guarantees?
Yes, all services come with a quality guarantee unless specified otherwise, and some components may also include manufacturer warranties.
What payment options does Alexander Sewer & Drain Service accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Are appointments required for service at Alexander Sewer & Drain Service?
Yes, appointments are required to receive service from Alexander Sewer & Drain Service.
What brands does Alexander Sewer & Drain Service work with?
They work with brands such as Moen, Mansfield, Wolverine Brass, Zoeller, Ruud, Sta-Rite, Liberty Pumps, Rheem, Goulds, Bradford White, Rinnai, Kohler, Blue Angel, Gerber, and Sloan.
How can I contact Alexander Sewer & Drain Service for inquiries or service requests?
You can contact them via their main phone at +1 937-288-3474, alternate phone at +1 937-335-7509, or email alexandersewerdrain@yahoo.com.
What nearby places can I visit around Alexander Sewer & Drain Service?
Nearby, you can visit Norseman Brewery and Mead Hall, Casstown Lutheran Stone Church, Holly's Cafe & Carryout, and Sugar and Spice Cupcakery for dining and local culture experiences.
Are there nearby public services to Alexander Sewer & Drain Service that might be useful to customers?
Yes, the United States Postal Service and Casstown Community Volunteer Fire Department are nearby and can provide postal and emergency services respectively.
What nearby businesses might be relevant for customers visiting Alexander Sewer & Drain Service?
Nearby businesses include Shelter Insurance - Erik Lamka for auto insurance needs, Outlook Financial Center LLC for financial services, and Top Dog Grooming for pet services.