We wanted a home generator and after reviewing the reviews we chose Professional Engine Systems and we are so glad we did! We met with Luigi to review our options in mid-October with a projected install in mid-December. There was a supply chain delay on our Kohler generator which pushed install to mid-January. It came in a bit earlier than expected and was installed on January 2, 2025. Everyone, from the office staff to the install technicians, was knowledgeable, professional, personable, kept us informed every step in the process, and patiently answered all of our questions. The next day we had about a 6 hour power outage during a snow storm and the generator kicked in, performing flawlessly. It is such a comfort to know that we will never be left in the dark or cold again! You will not regret going with Professional Engine Systems for your needs.
LA
Lou Andrella
Sep 30, 2024
5.0
My experience with Professional Engines was flawless from the very beginning. Loren, the secretary was friendly and answered many questions. Luigi was the salesman that came to give me a choice of units and price. He called that night with final price, and scheduled installation. The electrician and plumber were at my home on time. Installation was very professional. They seem to enjoy their trade. When they finished, explained details for me and set up my wi fi. The plumber even had final covers to put over his boots before entering the carpeting. Cuddles to all!
LRA
MF
Mark Fleis
Oct 31, 2023
2.0
Had my generator for several months, and every day I get a text and email saying it's not connected to the internet.
Since the day of install, it should have been handled, by being set up correctly. After several follow-up calls, they basically just leave you on your own to figure it out.
Possibly less stars should be given for the product not connecting well itself, the manufacturer does not have place for reviews.
JF
Joe Frank
Nov 26, 2022
5.0
Good peeps.
JR
John Ruberto
May 20, 2022
5.0
Trevor & partner installed my new Generac Generator. Both gentlemen we on time, polite, neat and professional. The entire process was very smooth.
Frequently Asked Questions About Professional Engine Systems Inc
Why a gen pad?
A gen pad, available in 3-inch and 4-inch options, elevates generators above ground level, eliminating the need for a gravel bed. Its flat bottom ensures proper leveling and prevents the unit from sinking. The solid construction serves as an alternative to poured concrete, while built-in steel inserts allow for direct bolting of the generator to the pad, preventing damage from shifting or sliding.
Why a cold-weather kit?
Cold-weather kits are designed to assist generator start-up in low temperatures. These kits typically include accessories such as oil warmers and battery warmers. Some models also feature additional components to prevent frost accumulation on air intakes and alternators.
Sizing a generator-what size do i need?
To determine the appropriate generator size for your needs, we recommend contacting or visiting our store. Our team is prepared to assist you in making an informed and cost-effective decision based on your specific requirements.
Why should i buy an automatic backup generator instead of a portable generator?
The American Red Cross recommends permanently installed backup generators as a safer alternative to portable models. Properly installed outside, automatic backup generators eliminate the risk of carbon monoxide poisoning associated with portable units. They operate on natural gas or LP fuel, which is more economical than gasoline and doesn't require refilling. These generators start automatically during power outages, eliminating the need for manual setup or extension cords. They provide continuous protection, whether you're home or away, and automatically shut off when utility power is restored.
What is an automatic backup generator?
An automatic backup generator is a standby electrical system that operates independently of your presence. It automatically activates within seconds of a power outage, supplying electricity directly to your home's circuit breaker box. Once utility power is restored, the generator shuts off automatically and remains on standby for future outages. These units are typically powered by natural gas or liquid propane and are installed outside, similar to a central air conditioning unit.
Who is generac?
Generac has been a leading manufacturer of backup power generators since 1959, specializing in residential, commercial, and industrial applications. They have established themselves as the world's largest provider of residential backup generators, with sales volume five times that of their combined competitors. Professional Engine Systems offers a comprehensive range of Generac's product line.
Difference between an auto air-cooled generator and an auto liquid-cooled?
The primary distinction between auto air-cooled and auto liquid-cooled generators lies in their cooling systems. Air-cooled generators utilize fans to circulate air across the engine for cooling purposes. In contrast, liquid-cooled generators employ enclosed radiator systems, similar to those found in automobiles. Typically, liquid-cooled engines are used in larger kW generators due to the increased cooling requirements of their larger engines.
How does the generac ohvi engine compare to air cooled engines used in other brands?
Generac OHVI engines are specifically engineered for generator use, unlike many other engines used in backup power generation. These engines are designed to operate for extended periods during severe power outages or at job sites. They utilize pressurized oil lubrication systems, similar to those in automobile engines, which contribute to their long-lasting and reliable performance.
What is the advantage of an aluminum enclosure?
In addition to their standard galvanneal steel enclosures, Generac offers premium aluminum enclosures for residential backup generators. Aluminum enclosures provide natural resistance to rust and corrosion. For environments with salt air or high humidity, aluminum enclosures are highly recommended to ensure long-term, worry-free operation spanning decades.
Do generators have to be maintained?
Yes, generators require basic maintenance. To ensure optimal performance and years of reliable service, all generators need periodic oil and filter changes. These simple maintenance procedures are essential for the longevity and efficiency of the unit.