Equipment worked as should, no issues with it at all. The employees at the counter, a absolute joke to deal with. From being extremely rude and arrogant to not informing the customer of all policy’s and hidden fees. Was charged a additional 37$ after returning it. Was called at 8:15 in the morning by a rude employee, where’s our lift at due back at 8!? This was news to me, I was told Friday to Monday when I came to pick it up. No specific times! I had to pick it up bc the company had no delivery drivers available. I also had no issues returning it, I was waiting on a half ton truck to borrow to return it as they require for towing. I would of had access to a truck to borrow after noon. I was not informed to bring it back, I even recall hearing it will be picked up, regardless, I said screw it and took it back with my suv. Arrived at 8:45 to drop the lift back off. Check my bank statements and I’m charged 37$ late fee. Whatever, is what it is, wish I would have been informed of the times and options better. I’m just overly aggravated with the minimum wage making 50 year olds at the counter who think they are entitled, think they can be rude and miss-lead customers. There is tons of rental companies around, I’ll be sure to try a different one next time. A service to public should be a much better experience than this. Do better with who you hire and do better with how you allow your employees to treat the people that keep you in business. Outside workers in the lot, awesome people! Inside workers need to go outside and get some manual labor and sun, for many reasons!
CM
Cody Morgan
May 4, 2024
5.0
Got everything you’ll need friendly knowledgeable staff
CO
Carl Overholser
Jul 7, 2021
5.0
Great customer service. They go the extra mile to do anything they can to help you.
Frequently Asked Questions About Brookville Rental & Sales
What are the operating hours of Brookville Rental & Sales?
Brookville Rental & Sales is open Monday to Friday from 7:30 AM to 5:00 PM, and on Saturday from 7:30 AM to 12:00 PM. It is closed on Sundays.
Where is Brookville Rental & Sales located?
Brookville Rental & Sales is located at 295 Upper Lewisburg Salem Rd, Brookville, OH 45309, USA.
What types of equipment does Brookville Rental & Sales rent and sell?
They specialize in equipment rental and sales including construction equipment, propane sales, U-Haul rentals, and storage facilities.
What payment methods does Brookville Rental & Sales accept?
Payment options include American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I contact Brookville Rental & Sales?
You can contact them by phone at +1 937-833-4000 or by email at brkrental@aol.com.
Is Brookville Rental & Sales affiliated with any associations?
Yes, they are members of the American Rental Association.
What are some nearby places I can visit before or after visiting Brookville Rental & Sales?
Nearby places include the Brookville Church of the Nazarene, Holiday Inn Express & Suites Dayton West, and several fast-food restaurants like Arby's and McDonald's.
Where can I rent trucks near Brookville Rental & Sales?
You can rent trucks at the nearby U-Haul Neighborhood Dealer, which specializes in truck rentals and automotive services.
Are there any nearby gas stations or propane suppliers?
Yes, nearby gas stations include Speedway, BP, and bp America. For propane exchange, you can visit Blue Rhino Propane Exchange.
What brands does Brookville Rental & Sales carry?
They carry brands like STIHL, Wacker Neuson, Structon, UHaul, Marshalltown, Atlas Copco, Heart Star, and Honda.