Business Details
About
Elevator Service
TK Elevator is one of the world’s leading elevator companies in service, repair, modernization and new construction, ensuring high levels of customer service globally from our extensive network of about 1,000 locations. TK Elevator became independent after separation from the thyssenkrupp group in 2020. The product portfolio ranges from standardized elevators for low-rise commercial buildings to highly customized solutions for skyscrapers. TKE – move beyond.
Details
- Onsite servicesAvailable
Location
Hours
Reviews
3.0
11 reviews
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5
- BGBilling Eastside Medical GroupApr 16, 20251.0Terrible Terrible the tech's never have an eta you can never reach a supervisor! I didn't want to give them 1 star
- MMMIkeJul 22, 20241.0If you are deciding between this company or another to service your elevator, you may want to skip this one! We were promised that we were on a priority list because we have one elevator. We were told the service technician will be out that day. I called every 3 hours to find out what the prognosis was. I was told on more than one occasion that they could not reach my technician but to be assured he would be at our location by 4:00 p.m. he never showed! Also we were never given a phone call! Not to mention, this is the second time with the same problem only one week later. Absolutely horrible customer service, and even worse servicing of the elevator!
- JHJulia HofmanFeb 11, 20181.0Unfortunately I cannot post the video I took of the elevators they JUST REDID at our apartment building. It shakes, rattles, and clunks more than it did before Thyssen got their hands on them. Also, the first elevator they finished didn’t even work half the time due to “low oil pressure”. The crew said there wasn’t anything they could do because when they would show up Monday morning it was working just fine. So we would have two/three elevators working Monday-Thursday and one/three elevators working Friday-Sunday. It was a mess. They are taking way longer to complete this project as well. Huge inconvience to all the people that live here!!! If I were in charge, I would have fired them after the first one broke down after “being completed”.
Frequently Asked Questions About TK Elevator Cleveland
Can TK Elevator repair and maintain any brand of equipment?
YES. TK Elevator can maintain and repair any brand of elevators or escalators, any place at any time.
How can I get a quote for a service agreement on my elevators/ escalators?
Visit our contact us form to be connected to a sales representative at your local office. https://www.tkelevator.com/us-en/service-areas/oh/cleveland
Does TK Elevator Cleveland provide service for all elevator and escalator brands?
Yes, TK Elevator Cleveland can maintain and repair any brand of elevators or escalators at any location and any time.
How can I request a quote for a service agreement from TK Elevator Cleveland?
You can get a quote by visiting the contact us form on their website and connecting with a sales representative at the local office: https://www.tkelevator.com/us-en/service-areas/oh/cleveland
What services does TK Elevator Cleveland offer?
They provide elevator modernization, installation, maintenance contracts, door repair, parts supply, code compliance, planning, replacement, phone replacement, connected services, 24/7 support, and escalator modernization among others.
What are the regular business hours for TK Elevator Cleveland?
TK Elevator Cleveland operates Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays. 24/7 support contracts are available.
Where is TK Elevator Cleveland located?
TK Elevator Cleveland is located at 9200 Market Place, Broadview Heights, OH 44147, United States.
Can I reach TK Elevator Cleveland by phone for service inquiries?
Yes, you can contact TK Elevator Cleveland locally at +1 440-717-0080 or use their main phone number +1 844-427-5461.
Do they provide onsite elevator services?
Yes, TK Elevator Cleveland offers onsite elevator services to their customers.
What nearby security services businesses are close to TK Elevator Cleveland for collaboration or additional needs?
Nearby security-related businesses include ADT - Official Sales Center, ADT Commercial, ADT Security Services, and Baker Construction. Customers might find these services helpful for integrated building security along with elevator services.
Which beauty salons and spas are located near TK Elevator Cleveland for a relaxing visit before or after your service appointment?
Nearby beauty and spa options include Mia Salon Studios Broadview Heights, Belle Beau Salon Inc., Potion 27, Meg Murphy Studios, Obsession By Justine, Mandala Salon, and Brittany Marie Hair Studio.
Are there any nearby recreational or fitness centers close to TK Elevator Cleveland?
Yes, North 41 CrossFit gym, Revolutions Dance Academy, and Ultimate Escape Challenge escape rooms are close by, offering fitness and recreation options to visitors or employees in the area.