We recently decided to purchase replacement windows and quickly became overwhelmed by the number of suppliers and the wide variety of options that were being offered.
Remembering that my adult son had purchased windows a couple of years ago after a thorough vetting process, I called him and asked him which company he chose and why.
His response was quick, “Window World, because their entire process was very straightforward and eliminated confusion. The pricing was great, including a lifetime warranty on the windows (including the screens), and the various options that were available were explained prior to purchase.”
His advice was spot on.
Our first window estimate from a competing company left us feeling pressured to make a decision on the day of the sale, as incentives were offered, including price cuts, special financing, upgrades at no additional cost, and other gimmick to obtain a commitment from U.S.
Our entire experience with Window World was very positive. We had a very good discussion about the company, its background and history. and then focused on the windows, including the different types of windows, color availability, etc.
When we discussed the options and narrowed the option down to our specific needs, we were surprised at our savings.
After the contract was signed, we were contacted by the office and arranged to have our window information verified to ensure accuracy and also provided with contact information should we have any additional questions.
When our windows went into production at the factory, we were notified.
When our windows were being shipped from the factory, we were again notified. When the windows had been received by Window World, were notified and scheduled an installation date. The installers arrive as scheduled and were very courteous, professional, and completed the installation, while keeping the house clean.
About a week after the installation was completed, I was contacted and asked if everything met our expectations, and who to contact if any additional action was needed.
This follow up was appreciated, and reassured me that any concerns would be addressed.
The entire project went as expected.
I recommend Window World to anyone considering replacement windows or other similar project.