Excellent service from Devin! From beginning to end she made the process of getting a new roof so easy and quick. She handled everything for me and available at all times. Very professional and even while I was feeling overwhelmed, I’m so thankful for her as she handled everything and made it stress free for me. Highly recommend ARG Roofing!
JM
Justin Molina
Apr 23, 2026
5.0
ARG Roofing just replaced my roof and did an amazing job, but honestly, the best part of the whole experience was working with Devin. She was a total pleasure to deal with and made the entire process incredibly easy from start to finish. It’s hard to find people who are that professional and great to work with. If you call them, definitely ask for her!
AL
Amy Lee (laimeelee)
Apr 16, 2026
2.0
I'm going to have several parts to this review.
- Devin and insurnace claim
I called ARG after a colleague recommended Devin to me. She responded very quickly and came out the same day to assess my roof. After her evaluation, we moved forward with filing the claim. From start to finish, she stayed on top of everything related to the insurance process. All communication with the insurance company was handled promptly, and she made sure nothing fell through the cracks. She was also present when the insurance adjuster and engineer came out, actively following up, asking questions, and offering support throughout the process. Devin was absolutely amazing. It was incredibly refreshing to feel taken care of instead of having to chase down a contractor. I truly don’t think I could have navigated the insurance process without her. ⭐️⭐️⭐️⭐️⭐️
- Pre-installation
My installation was initially scheduled for a specific day, but it was rescheduled due to rain, which I understood. I notified my neighbors as a courtesy. The email stated materials would arrive around 7:00 AM on installation day, but they were delivered the day before instead. Due to the materials in the driveway, I had to street park. On "installation day", no work had started by 8:00 AM. After following up, I was told the crew had arrived but were unaware that slate removal was included, so they lacked the proper equipment. The job had to be rescheduled again and extended to two days. This miscommunication resulted in my driveway being blocked for about five days instead of one, which was inconvenient given limited street parking. Additionally, Juli asked on the day before, to use my neighbor’s driveway. I initially declined due to the lack of notice and was informed ARG would not be liable for any damage. After speaking with my neighbors, their only concern was having access to their driveway by 4:00 PM, which I was told would likely be accommodated.
-Installation
Around noon on installation day, I received a text from my internet provider that my service was down, so I notified Juli. When I woke up around 8:00 PM, I saw missed calls and messages from both my neighbors and Juli. My neighbors said the driveway hadn’t been cleared and that the fire department had been called, while Juli mentioned I might need to contact the power company. Debris from the roof work, combined with high winds, caused a power line to disconnect, creating sparks and a hazardous situation. This delayed the project, as both the fire department and power company had to respond. To their credit, the crew worked overtime and diligently on the second day to complete the job.
- Post installation damage
After the installation, several areas of damage were noted, including a scrape and dent on the side door frame, bent gutters, a partially disconnected downspout, cracks and holes in my neighbor’s siding, and sunken tire tracks along the dirt side of the driveway. These issues were reported to both Juli and Devin during a walkthrough. Two weeks later, the downspout had fully detached. It took over three weeks after the job for the side door trim and downspout to be addressed. At this point—more than a month later—the neighbor’s siding has still not been replaced, the landscaping has not been repaired, and the gutter remains bent (just replaced less than two years ago).
I am now being asked to pay the remaining balance; however, I have concerns about doing so while these outstanding issues remain unresolved. Based on the delays so far, I am not confident the remaining repairs will be completed once final payment is made. Devin was amazing but everything else makes me give them a 2 star rating.
CC
Charles Cosentino
Apr 14, 2026
5.0
Really great experience from start to finish. My new roof looks great. Big shoutout to Devin. She was professional, knowledgeable, and made the whole process so easy. She answered all my questions and was such a genuinely nice person to work with. I was so impressed that I referred my dad to Devin as well for his new roof.
LM
Laura Mihalek
Apr 14, 2026
5.0
This company is very helpful, understanding and patient. I am receiving a brand, new roof and gutters because of their help! They take their time and explain everything and even helped me with a claim to my insurance company. I am happy they came knocking and I am glad I answered. 😊 My experience with this company has been nothing but wonderful.
We specialize in a wide range of roofing services, including roof installation, repair, maintenance, and replacement for residential and commercial properties. We work with various roofing materials, including asphalt shingles, flat roofs, and more.
How do I know if my roof needs to be repaired or replaced?
Several signs indicate that your roof might need attention such as missing or damaged shingles, leaks, sagging areas, or visible wear and tear. If your roof is over 20 years old, it may also be time for an inspection. Contact us for a free estimate and we’ll help you decide whether repair or replacement is the best option.
How long does a typical roofing project take?
The timeline for roofing projects depends on the size, complexity, and materials involved on average roof replacements can take anywhere from 1 to 3 days. While smaller repairs can often be completed in a few hours. We always provide a clear schedule upfront and communicate any changes during the project.
How do you ensure the quality of your work?
We believe in using high-quality materials and employing skilled professionals with extensive experience in the roofing industry. Additionally, we conduct a thorough inspection after every project to ensure that the work meets our high standards and warranties, reflecting our commitment to long-lasting quality.
Can you help with insurance claims for roof damage?
Absolutely. We’re experienced and working with insurance companies and can guide you through the claims process and provide a detailed estimate. Documentation and other assistance needed to make the insurance process as smooth as possible
What roofing materials do you recommend?
The best roofing material for your home depends on your budget, climate, and aesthetic preferences. We work with a wide range of materials, including asphalt shingles during our consultation will recommend the best options based on your needs and explain the benefits of each.
How do you handle post-project cleanup?
We pride ourselves on leaving your property cleaner than we found it. After the roofing work is completed, our team thoroughly clears up all debris, nails, and materials. We use magnet sweepers, and ensure that your yard driveway, and surrounding areas are spotless.
Why should I choose a local company like ARG Roofing?
As a local company, we understand the specific needs and challenges of Cleveland’s weather. We care about our community and strive to build long-term relationships with our customers or easily accessible and always available for follow-up or any future roofing needs.
Do you offer financing options?
Yes, we offer flexible financing options to help make your project more affordable during your consultation. We can discuss the different financing plans available and find one that works for your budget.
What services does ARG Roofing provide?
ARG Roofing offers roofing installation, repair, maintenance, and replacement for residential and commercial properties using various roofing materials such as asphalt shingles and flat roofs.
How can I tell if my roof needs repair or replacement?
Signs include missing or damaged shingles, leaks, sagging, visible wear, or if the roof is over 20 years old. ARG Roofing offers free estimates to help decide the best option.
What is the typical duration for roofing projects at ARG Roofing?
Roof replacements usually take 1 to 3 days depending on size and materials, while smaller repairs can be completed in a few hours. A clear schedule is provided upfront.
Does ARG Roofing assist with insurance claims for roof damage?
Yes, ARG Roofing is experienced with insurance companies and can guide you through the claims process providing detailed estimates and documentation.
What payment methods does ARG Roofing accept?
Payment options include American Express, Cash, Check, Discover, Financing, Invoice, MasterCard, Visa, and Zelle.
What are ARG Roofing's business hours?
Monday to Friday, 9:00 AM to 5:00 PM; Saturday, 10:00 AM to 2:00 PM; closed on Sundays.
Where is ARG Roofing located?
ARG Roofing is located at 711 W Bagley Road, Suite H1, Berea, OH, 44017, USA.
Which areas does ARG Roofing serve?
ARG Roofing serves Medina County, Cuyahoga County, and Lorain County in Ohio.
What nearby places can help customers visiting ARG Roofing?
Nearby places like the Bagley Road Recycling Center can assist customers with debris disposal after roofing projects, and Berea Landscape Supplies is convenient for landscaping materials.
Are there nearby contractors or service providers related to home improvement near ARG Roofing?
Yes, nearby contractors such as American Plaster & Drywall, City Wide Facility Solutions, and Huge Heating & Cooling provide complementary services that customers might find useful.
What local amenities could customers visit before or after their appointment at ARG Roofing?
Customers can visit local places like the Dino in Ohio museum for events or exhibitions, or Kicked By Annie Fitness gym for a workout.
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