Business Details
https://www.superiordrain.com/?utm_source=google&utm_medium=organic&utm_campaign=GMBListing-Akron-OH
About
Drainage ServiceSewer & Drain CleaningPlumberWater Heater ServiceWater Heater Sales
Superior Drainage is your one-stop shop when it comes to your drain and plumbing needs. We provide residential and commercial plumbing services ranging from basic drain clogs to septic pumping and excavation.
But we’re more than the services we provide. Each and every one of our employees is trained in a non-selling, non-commissioned environment meant to build on their knowledge of the services and products we offer. When you call Superior Drainage, you’ll know that you’re being treated with respect and you’ll have the comfort knowing that our employees aren’t looking to upsell you or pressure you into buying something you don’t need. We believe in truly serving our customers, not just selling to them.
Location
Hours
Reviews
4.7
286 reviews
5 stars
258
4 stars
5
3 stars2
2 stars
6
1 star
15
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians consistently demonstrated professionalism, courtesy, and thoroughness in their work.
Customer Service
Many customers praised the company's responsiveness and helpfulness, although there were some complaints about delays and communication issues.
Quality of Work
The majority of reviews highlighted the high quality of work performed, with many customers expressing satisfaction with the results.
Timeliness
Most customers appreciated the prompt arrival and efficiency of the service provided.
Pricing
While many found the pricing reasonable, some reviews indicated concerns about quotes being higher than competitors.
- CCCarolyn ChristianJan 6, 20265.0Zach was very efficient and did an excellent job unclogging our main drain that required him snaking it 100 feet. He was very thorough making sure he got to the root of the problem. We were extremely pleased with him.
- LLLisa LeonardJan 5, 20265.0Ryan came out and had us back in business within an hour. He was very kind to my husband and I. He explained what was going on with our sewer drain in a way we could understand. I will be calling them next time I need service and I will ask for Ryan.
- JLJoe LovasJan 3, 20265.0Just had our septic tanks drained again by Superior Drainage. As always, Chris Strebic was on time, courteous, professional, speedy AND thorough. Their very reasonable price is also appreciated! Thanks again Chris & Superior Drainage!
- DCDiana ClarkeDec 30, 20255.0Bob did an outstanding job installing new water hoses and a gas line hose for the new washer and dryer we purchased. The old lines were frozen and difficult to remove. Bob was courteous, professional and thorough. He left the worksite very clean and tidy. I highly recommend this company! I’ve used Superior Drainage before and will do so again!
- SWSusan WinterDec 26, 20255.0Zach and a coworker came, I explained the problem (basement floor drain backing up leaving raw sewage) what the city told me what they found and what the city felt was the issue and what needed done. Zach proceeded to check things and got busy. They worked diligently to solve all the issues, then took careful time to make sure everything worked as it should. Zach was polite, efficient and took the time to explain what was being done and why, which I so appreciated! For the work done, I felt the price was fair and I will be calling them with any plumbing or drain issue I may have in the future!! Thanks guys!!
Frequently Asked Questions About Superior Drainage
What types of services does Superior Drainage offer?
Superior Drainage provides residential and commercial plumbing services, including drain clogs, septic pumping, and excavation.
Where is Superior Drainage located?
Superior Drainage is located at 900 Killian Rd, Akron, OH 44312, USA.
What are the operating hours of Superior Drainage?
Superior Drainage operates Monday to Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I contact Superior Drainage?
You can contact Superior Drainage by phone at +1 330-657-8485 or by email at jedsall@superiordrain.com.
Does Superior Drainage have a website or social media presence?
Yes, Superior Drainage's website is https://www.superiordrain.com and they are on Facebook and Instagram as 'SuperiorDrainage' and 'superiordrainakron' respectively.
What should I expect in terms of customer service at Superior Drainage?
Superior Drainage emphasizes a no-pressure, non-commissioned environment where employees focus on serving customers respectfully and without upselling.
Can I visit Superior Drainage and then check out nearby places?
Yes, nearby places include ACE Cash Express for financial needs, Dollar General for shopping, and the Men's Ministry church for community activities, all convenient to visit before or after your appointment.
Are there any nearby services related to home maintenance around Superior Drainage?
Nearby services include Arbor Ridge Construction for roofing and construction, Rodger That Heating and Cooling for HVAC services, and Akrosteam Carpet & Hard Surface Cleaning for cleaning and restoration needs.
Where can I find financial services near Superior Drainage?
FirstMerit Bank, Ohio Catholic Federal Credit Union, and OC Federal Credit Union are financial institutions close to Superior Drainage that may assist with banking needs.
What categories of businesses neighbor Superior Drainage?
Nearby businesses include automotive services like O'Reilly Auto Parts and Tint Solutions, health services like Modern Hearing + Choice Hearing and Foot Health and Wellness, and retail stores such as White Tree Boutique.