Lakes Heating & Air Conditioning

Reviews

• EB

  Erika Butler

  1 day ago
  5.0
  Zack was courteous, professional, and very knowledgeable. He called ahead of time to let me know exactly when he would arrive, which I really appreciated. He wore shoe covers, explained everything clearly, and took the time to answer all of my questions without rushing. He performed a thorough combustion test, cleaned components, secured loose wiring, and even shared additional helpful information, including suggestions about wire harnessing. Overall, it was a very positive experience, and I felt confident in the work that was done. I would definitely recommend Zack.
• PF

  Park Fun

  1 day ago
  5.0
  Tom was awesome and did a great job. I appreciated his patience and willingness to explain some things to me that I was wanting to learn. They came even quicker than I thought when I had an urgent issue and the price was very reasonable. Their after hours automated system even actually worked to set up an appointment for me!
• GH

  Geoffry Howard

  4 days ago
  5.0
  I had an emergency at my home where heating was lost on a winter day. I contacted Lakes and there was a technician here within hours that same day. Zach Woods is a very highly skilled extremely knowledgeable HVAC technician. I am an electrical engineer and licensed PE, so I recognize talent and knowledge when I see it. He worked very patiently for two hours to solve a very difficult problem with my geothermal heat pump. He was finally successful in pinpointing the exact faulty component and from there it was easy to replace it and get back in business. I can’t say enough about Zach Woods’ skills or the responsiveness of Lakes Heating and Air Conditioning. They are true professionals, and got me out of trouble as they have in the past very quickly.
• DP

  David Prentice

  5 days ago
  2.0
  $210.00 for 15 minutes of work and no parts needed is way too much. I’m a journeyman pipefitter and a master plumber. I know what was completed. I’ll have to rethink who I contact for further work. Being a veteran, a senior on a fixed income dictate that I do so. My goal was to use local business for my needs. I live just 3 miles from your shop. Just can’t believe a service call is that expensive.
• DO

  Dartell Omega

  Dec 12, 2025
  4.0
  I called three HVAC contractors out to give me an estimate. They were the only one who brought to my attention that the chimney my water heater exhausts into was not up to Ohio code. The salesman seemed to insist that Lakes does things right and simply will not conduct business any other way. I checked on the typical price for a chimney liner install by itself, and Lakes pricing for my new furnace, WITH THE CHIMNEY LINER, was STILL IN LINE with the other two estimates WITHOUT IT. The installer in charge who came to my house worked his tail off, and was teaching another. I believe he did a very good job and I trust their work will be reliable. The area foreman Mike, also stopped in to check his crews progress or needs, and was personable, and is appreciated by me as well. He came back a few days later with the fasteners needed to attach the furnace cover to the 2-stage Lennox I purchased, that for some reason weren't in the box this time. Lakes also provided me with a furnace surge protector, gratis, because I didn't have a dedicated circuit for my previous HE furnace, and blew two mother boards in it in only 6 months time. They ALSO installed a CONCENTRIC intake/exhaust PVC, which resulted in them NOT having to put another hole in my brick house for an intake pipe that was not installed previously, but should have been. The other contractors did not promise one. Also, a VERY LARGE thanks goes out to the pro who climbed on my steeply pitched roof, THE MORNING AFTER 5 inches of snow fell, and STILL installed the chimney liner THAT SAME DAY. The only miscue was that someone removed a 3 ft. length of pink insulation from the joist sill, and took it with them as trash, even though I had RESCUED it once ALREADY, when I found it outside by the truck in an empty box. Put it back in my house on the sofa, but the chief installer must have grabbed it again on his final trip out the house when I wasn't looking! Oh, one more thing. This homes owners financing application was NOT approved by Lake's third party financier, even though he has an EXCELLENT credit rating. I'm not sure why that happened, but has caused some extra lifting on this end....

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