Certified by A to Zoff Heating & Air Conditioning • Mar 01, 2026
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Tom Lloyd
Jan 23, 2026
1.0
I am making this post as I am very disappointed in the company A to Zoff heating and cooling. I have dealt with them for over 20 years including two furnace installations and one air conditioner installation. The original owner of this company was very customer oriented and would do most anything to help you solve a problem. Now I had someone from a company that installed my most recent air conditioner who said it was a courtesy call to in check the furnace since I had bought the AC from them. He found that the heat exchanger was cracked and one of the tubes for the flame was rusted. I believe all this was from a problem we had earlier in April when A to Zoff sent someone out because the furnace quit working. They found that the manufacturer had got some insulation into the tubes which caused the furnace to shut down blew a fuse and damaged my thermostat. They said they had taken care of everything except for the thermostat which I purchased myself. Now with this problem I call and the general manager called me back and said he talked to the owner and the owner did not want to be bothered with this and said I should just use the company whose technician came out even though it's going to cost me approximately $2,000. Be very very careful of using A to Zoff. This furnace was brand new two and a half years ago and they are not standing behind their product. It is a carrier furnace.
Frequently Asked Questions About A to Zoff Heating & Air Conditioning
Are HVAC systems covered by a warranty?
Typically, HVAC systems come with a manufacturer's warranty that covers parts for about 10 years and labor for one year. It's crucial to register your system post-installation to activate the warranty. For more detailed information about warranties, please don't hesitate to reach out to A to Zoff Heating & Air Conditioning.
What is HVAC, and why is it important?
HVAC, which stands for Heating, Ventilation, and Air Conditioning, refers to systems that regulate temperature, humidity, and air quality in buildings. These systems are essential for maintaining comfort, energy efficiency, and good air quality in your home or business. If you're experiencing issues with your HVAC system, we're here to help with any necessary repairs.
How do I know if my HVAC system needs repair?
Several signs may indicate your HVAC system needs attention, including unusual noises, reduced airflow, uneven temperatures, higher energy bills, or system failure. If you notice any of these issues, it's advisable to have a professional inspect your system. We're available to assist with any HVAC repairs you might need.
How often should I have my HVAC system serviced?
We advise scheduling HVAC system maintenance at least annually. For optimal performance, it's best to have heating systems checked in autumn before winter sets in, and cooling systems inspected in spring before summer arrives. Regular servicing helps ensure your system operates efficiently year-round.
How can I improve the energy efficiency of my HVAC system?
To enhance your HVAC system's energy efficiency, consider these steps: change air filters regularly, seal any air leaks around windows and doors, utilize programmable thermostats, and schedule routine system maintenance. For more personalized advice on improving your system's efficiency, please contact our team.
What should I do if my HVAC system isn't cooling or heating properly?
If your HVAC system isn't performing correctly, start by verifying your thermostat settings and ensuring it's powered on. Next, check if your air filters need replacement. Should the problem persist, it could be due to issues like refrigerant leaks or electrical problems. We recommend contacting us for a professional inspection to diagnose and resolve the issue.
How long does an HVAC system last?
The lifespan of an HVAC system generally ranges from 10 to 20 years, depending on the system type and maintenance quality. Consistent professional maintenance can significantly extend your system's operational life. If you're concerned about your system's age or performance, we're here to provide expert advice.
What is indoor air quality, and how can I improve it?
Indoor air quality (IAQ) refers to the condition of air within a building and its impact on occupants' health and comfort. To enhance IAQ, consider using air purifiers, changing air filters regularly, ensuring proper ventilation, and managing humidity levels. Our team can provide tailored solutions to improve your indoor air quality.
What is a SEER rating, and why is it important?
SEER, or Seasonal Energy Efficiency Ratio, measures an air conditioning unit's efficiency. A higher SEER rating indicates greater energy efficiency, which can lead to reduced energy costs over time. If you're considering a new AC unit or have questions about SEER ratings, our experts are available to provide guidance.
Can I extend the life of my HVAC system with regular maintenance?
Indeed, regular maintenance can significantly prolong your HVAC system's lifespan and enhance its performance. This includes tasks such as cleaning coils, checking refrigerant levels, and inspecting system components. For professional maintenance services or if you're experiencing issues with your system, please don't hesitate to contact us.
Are HVAC systems covered by a warranty at A to Zoff Heating & Air Conditioning?
Most HVAC systems are protected by a manufacturer's warranty that typically covers parts for 10 years and labor for 1 year. Register your system after installation to activate the warranty.
What does HVAC stand for and why is it important?
HVAC stands for heating, ventilation, and air conditioning. These systems control temperature, humidity, and air quality in homes and businesses, ensuring comfort and efficiency.
How can I tell if my HVAC system needs repair?
Signs include unusual noises, reduced airflow, uneven temperatures, higher energy bills, or system failure. If noticed, contact a professional technician for inspection.
How often should my HVAC system be serviced?
Annual maintenance is recommended. Heat systems should be checked in autumn, cooling systems in spring, to prepare for seasonal changes.
How can I improve the energy efficiency of my HVAC system?
Replace air filters regularly, seal air leaks, use programmable thermostats, and schedule routine maintenance to enhance efficiency.
What should I do if my HVAC system isn’t cooling or heating properly?
Check thermostat settings and air filters first. If issues remain, contact an HVAC professional as the problem may be more complex.
What is the typical lifespan of an HVAC system?
HVAC systems generally last between 10 and 20 years. Proper maintenance can extend their operational life.
What nearby places can I visit when coming to A to Zoff Heating & Air Conditioning in Akron, OH?
You can visit Therapy Ice Cream and Coffee Bar for a treat, or check out Grace Cathedral Akron for sightseeing before or after your HVAC service appointment.
Are there automotive and car services near A to Zoff Heating & Air Conditioning?
Yes, nearby options include Petit’s Auto Wash for car cleaning, O’Reilly Auto Parts for vehicle supplies, and Pure Royalty Automotive Detailing for professional detailing services.
How can nearby businesses like U-Haul Neighborhood Dealer or Storage Rentals of America assist me when visiting A to Zoff Heating & Air Conditioning?
If you’re moving or storing items while your HVAC system is being installed or serviced, these nearby rental and storage facilities provide convenient options.
Brand Certified Facts from A to Zoff Heating & Air Conditioning
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