Business Details
About
Remodeling ContractorBathroom RemodelerBathtub RefinishingDouble Pane Window InstallationKitchen RemodelerDoor InstallationKitchen Planning & InstallationGlass & WindowsScreen Doors & Windows
Location
Reviews
4.7
158 reviews
5 stars
143
4 stars0
3 stars
3
2 stars0
1 star
12
What are people saying?
AI-generated from recent customer reviews
Installation Quality
Customers consistently praised the installation quality, highlighting the professionalism and attention to detail of installers like Mike, Nick, and Charles.
Customer Service
While many reviews noted excellent service during installation, several customers expressed frustration with the sales process and post-installation support, citing issues with communication and follow-up.
Workmanship Issues
Some customers reported problems with the quality of work, including leaks and incomplete repairs, leading to dissatisfaction despite initial positive impressions.
Sales Process
The sales process received mixed reviews, with some customers finding it too lengthy and pushy, while others appreciated the knowledge of the sales staff.
Overall Satisfaction
Despite some negative experiences, many customers expressed overall satisfaction with their new installations and would recommend the company for future projects.
- DADiane Acosta4 days ago5.0From start to finish, from Billy to Buzz to Dominic, Mad City was professional and respectful and efficient. We couldn't be more pleased. Dominic, the installer of our shower, was very respectful to us and of our property.
- SMshirley moore6 days ago5.0Dominic , wonderful job done, very ,very happy. can't say enough good things about his work and so pleasant. thank you.
- GWGeri WeaverNov 13, 20255.0Dominic did a fantastic job with our shower install! Addressed any questions we had. Very happy with the finished results!
- DBDonna BrookesNov 7, 20255.0The shower install is fantastic!! Dominic is a true professional, so kind and polite, and I’m so grateful that I found Mad City !! I’ve wanted to have a walkin shower for years/ a remarkable transformation and a joyful experience from the sales to installation!!❤️
- SWShayna W.Oct 27, 20255.0David did a beautiful job on our shower/tub combo! It only took two days to go from a dirty, old, cramped bathroom to something that feels much cleaner and bigger. We liked being able to choose the colors, the tub depth, exactly where we wanted the shelves and grab bars, and the rain shower head. When there was a little drip, David came back and fixed it right away!
Frequently Asked Questions About Mad City Windows & Baths of Albany
What services does Mad City Windows & Baths of Albany offer?
Mad City Windows & Baths of Albany offers remodeling contracting, bathroom and kitchen remodeling, bathtub refinishing, double pane window installation, door installation, kitchen planning and installation, as well as glass and window services including screen doors and windows.
Where is Mad City Windows & Baths of Albany located?
The business is located at 100 Cohoes Ave, Troy, NY 12183, USA.
How can I contact Mad City Windows & Baths of Albany?
You can contact Mad City Windows & Baths of Albany by phone at +1 518-703-7922.
What is the website for Mad City Windows & Baths of Albany?
Their website is https://madcitywindows.com/albany/.
In which time zone does Mad City Windows & Baths of Albany operate?
They operate in the America/New_York time zone.
Are there any places to eat near Mad City Windows & Baths of Albany?
Yes, nearby dining options include The Carry Out Cafe, Capital City BBQ Co., and Godfathers Pizza, which you might visit before or after a consultation at Mad City Windows & Baths.
Where can I find grocery stores near Mad City Windows & Baths of Albany?
Nearby grocery stores include Carioto Produce and Reliable Brothers, perfect for picking up fresh produce or meats while you're in the area.
Are there any automotive services near Mad City Windows & Baths of Albany?
Yes, nearby automotive services include Honeywell Friction Materials, CDT Automotive, and Scheib, which can be convenient for vehicle repairs when visiting the area.
Is there a place to rent trucks near Mad City Windows & Baths of Albany?
Yes, you can find truck rental services nearby at Budget Truck Rental and U-Haul Neighborhood Dealer, useful if you need transportation for remodeling materials.
What nearby services support safety and home improvement near Mad City Windows & Baths of Albany?
There are several nearby services including DiVal Safety Equipment, Inc. for safety equipment and Crystal Is, a home improvement store, which could complement your remodeling projects.