Business Details
About
Remodeling ContractorBathroom RemodelerBathtub RefinishingDouble Pane Window InstallationKitchen RemodelerDoor InstallationKitchen Planning & InstallationGlass & WindowsScreen Doors & Windows
Location
Reviews
4.7
166 reviews
5 stars
151
4 stars0
3 stars
3
2 stars0
1 star
12
What are people saying?
AI-generated from recent customer reviews
Installation Quality
Many customers praised the installation quality and professionalism of the installers, particularly highlighting individuals like Dominic, Mike, and Charles for their attention to detail and thoroughness.
Customer Service
While some customers reported positive interactions with installers and managers, others expressed frustration with the sales process and follow-up communication, indicating inconsistency in customer service.
Product Satisfaction
Overall, customers were pleased with the final results of their new showers and bathrooms, noting significant improvements in aesthetics and functionality.
Communication Issues
Several reviews mentioned problems with scheduling and communication, including last-minute cancellations and persistent follow-up calls, which negatively impacted customer experience.
- PBPat BoomhowerJan 6, 20265.0My 2nd Mad City shower was completed today. The 1st one was for my guest bathroom replacing a bathtub. Those guests who have stayed here said they really liked the shower. And I love the ease of cleaning. This 2nd installation is in my main bath. It was a complicated job of a neo-angle corner shower requiring 2 full days to complete. I'm so happy even if I can't use it just yet. Now that final measurements are made, the door will be ordered. I'll just use the guest bath shower 'til the door arrives. My installer, Brandon, did a great job and answered all of my questions during 2 very long days on my project.
- DDDeirdre DuganDec 29, 20255.0Brandon did a great job. He worked hard all day and finished the job. The shower looks great.
- SBSean BicknellDec 22, 20255.0We recently replace all the windows in our home and found the pricing to be competitive with other non-vinyl options. Bobby and Harry came and installed out windows, arrived on time and communicated clearly the process. They even identified work they weren’t happy with before we noticed and had a plan to correct it. We are very happy with the product and our experience
- CACharlene AgneDec 11, 20255.0Brandon did a great job removing my old tub and shower and installing a new walkin shower . Pleasant personality and work ethic ! I highly recommend him 👍
- RARussell AlbertsonDec 5, 20255.0Dominic ! Did an amazing job as did his plumber ! Great job and I love it! Thanks for everything and also helping me with another task in my bathroom . Went above and beyond to help me with my toilet with the plumber , thanks !
Frequently Asked Questions About Mad City Windows & Baths of Albany
What services does Mad City Windows & Baths of Albany offer?
Mad City Windows & Baths of Albany offers remodeling contracting, bathroom and kitchen remodeling, bathtub refinishing, double pane window installation, door installation, kitchen planning and installation, as well as glass and window services including screen doors and windows.
Where is Mad City Windows & Baths of Albany located?
The business is located at 100 Cohoes Ave, Troy, NY 12183, USA.
How can I contact Mad City Windows & Baths of Albany?
You can contact Mad City Windows & Baths of Albany by phone at +1 518-703-7922.
What is the website for Mad City Windows & Baths of Albany?
Their website is https://madcitywindows.com/albany/.
In which time zone does Mad City Windows & Baths of Albany operate?
They operate in the America/New_York time zone.
Are there any places to eat near Mad City Windows & Baths of Albany?
Yes, nearby dining options include The Carry Out Cafe, Capital City BBQ Co., and Godfathers Pizza, which you might visit before or after a consultation at Mad City Windows & Baths.
Where can I find grocery stores near Mad City Windows & Baths of Albany?
Nearby grocery stores include Carioto Produce and Reliable Brothers, perfect for picking up fresh produce or meats while you're in the area.
Are there any automotive services near Mad City Windows & Baths of Albany?
Yes, nearby automotive services include Honeywell Friction Materials, CDT Automotive, and Scheib, which can be convenient for vehicle repairs when visiting the area.
Is there a place to rent trucks near Mad City Windows & Baths of Albany?
Yes, you can find truck rental services nearby at Budget Truck Rental and U-Haul Neighborhood Dealer, useful if you need transportation for remodeling materials.
What nearby services support safety and home improvement near Mad City Windows & Baths of Albany?
There are several nearby services including DiVal Safety Equipment, Inc. for safety equipment and Crystal Is, a home improvement store, which could complement your remodeling projects.