Customer Service
Customers consistently praised the friendly, knowledgeable, and professional demeanor of the technicians and staff.
Timeliness
Many reviews highlighted the promptness of service, with technicians often arriving on time or even earlier than expected.
Repair and Maintenance
While most customers were satisfied with repair and maintenance services, some expressed concerns about the lack of discussion regarding repair options before recommending replacements.
Communication
Customers appreciated the clear communication regarding service appointments, technician arrival times, and explanations of work performed.
Overall Satisfaction
The majority of reviews reflected high levels of satisfaction with NOCO's services, recommending the company for its professionalism and quality of work.