Frank's Basement Systems

4.9
776 reviews

About

Waterproofing CompanyFoundation ContractorContractors
Frank's Basement Systems specializes in basement waterproofing, crawl space repair, foundation repair, and yard drainage. We service the Greater Buffalo area and provide free estimates! Call today!

Details

  • Requires appointmentAvailable
  • Wheelchair accessible restroomAvailable
  • Wheelchair accessible seatingAvailable

Location

Frank's Basement Systems
2080 Military Rd, Tonawanda, NY
14150, United States

Hours

Reviews

4.9
776 reviews
5 stars
739
4 stars
17
3 stars
2
2 stars
5
1 star
13

What are people saying?

AI-generated from recent customer reviews

Professionalism

Customers consistently praised the professionalism and expertise of the staff, highlighting their courteous and friendly demeanor.

Communication

Many reviews noted excellent communication throughout the process, with staff explaining procedures clearly and keeping customers informed.

Efficiency

The teams were frequently commended for their efficiency and ability to complete projects in a timely manner while maintaining high-quality work.

Cleanliness

Customers appreciated the attention to cleanliness, with crews taking care to minimize dust and clean up thoroughly after completing their work.

Customer Satisfaction

Overall, customers expressed high levels of satisfaction with their experiences, often recommending Frank's Basement Systems to others.
  • JE
    John Erickson
    Nov 14, 2025
    5.0
    The tech that came over, Sebastian C.. did a fantastic job on my sump and battery back up systems. He was thorough, neat, courteous and left everything sparkling clean. I would heartily recommend to everyone.
  • JP
    Jon Palmesano
    Nov 14, 2025
    5.0
    Amazing Crack Filling Service by Frank's Basement Systems! I recently used Frank's Basement Systems to fill in some cracks in my basement walls and I couldn't be happier with the results! The crew who performed the work: Anthony, Dan, and Steven did an amazing job. They were professional, efficient, and truly a pleasure to have working in my home. The quality of the repair looks fantastic. Additionally, my sales representative, David DiMaria was a pleasure to work with. He was knowledgeable and made the entire process smooth and easy. I highly recommend Frank's Basement Systems for their excellent service and staff!
  • WC
    Wayne Colton
    Nov 11, 2025
    5.0
    A plus plus plus plus Josh Frye The installation person Was amazing. He's professional, knowledgeable and and his work exceeded my expectations. overall experience with this company from first contact to end has been amazing.Would recommend and will use in the future.
  • JJ
    Joshua
    Oct 27, 2025
    5.0
    We were having an issue with some cracks in our foundation that required some i-beams to be installed. We were so impressed by the professionalism and efficiency of the team that was used for our project. Anthony L., Dan B, Steven R. And Joshua F. They were in and out very quick and we hardly even knew they were here. We were also impressed by how the plumbing was handled. There was a utility sink that needed to be moved for our project. Zack and Dan came and removed the sink from the wall the day before and then 2 days later came back and reinstalled the utility sink in less than an hour. Could not reccomend franks basement systems enough! And will for sure be using them for any future projects!
  • BB
    Bridget B
    Oct 25, 2025
    5.0
    From the initial inspection of our crawlspace and estimate provided, every person I spoke with was informative, professional and friendly. Sean D. with a team of other co-workers completed the initial phase of the crawlspace encapsulation, worked non-stop for several hours. Sean kept me informed with the steps the team was completing and offered opportunity to ask questions throughout the day. The team took all the debris that was cleaned up from the crawlspace. I can tell the difference in the temperature of the area that the was done, it definitely feels warmer and it's clean enough to use for storage if needed.

Frequently Asked Questions About Frank's Basement Systems

What services does Frank's Basement Systems provide?

They specialize in basement waterproofing, crawl space repair, foundation repair, and yard drainage.

Where is Frank's Basement Systems located?

At 2080 Military Rd, Tonawanda, NY 14150, USA.