Brand Certified
Frank's Basement Systems
4.9(825 reviews)
Certified by Frank's Basement Systems • Feb 22, 2026
Business Details
2080 Military Rd, Tonawanda, NY
14150, United States
Certified by Frank's Basement Systems • Feb 22, 2026
(716) 402-4832
Certified by Frank's Basement Systems • Feb 22, 2026
https://www.franksbasements.com/
Certified by Frank's Basement Systems • Feb 22, 2026
About
Certified by Frank's Basement Systems • Feb 22, 2026
Waterproofing CompanyFoundation ContractorContractorsBasement Systems
Frank's Basement Systems specializes in basement waterproofing, crawl space repair, foundation repair, and yard drainage. We service the Greater Buffalo area and provide free estimates! Call today!
Details
- Requires appointmentAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Certified by Frank's Basement Systems • Feb 22, 2026
Hours
Certified by Frank's Basement Systems • Feb 22, 2026
Reviews
4.9
825 reviews
5 stars
788
4 stars
17
3 stars2
2 stars5
1 star
13
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the professionalism and friendliness of the staff, highlighting their thorough explanations and courteous behavior.
Efficiency
Many reviews noted the efficiency of the service, with crews completing jobs quickly and effectively while maintaining a clean work environment.
Communication
Customers appreciated the clear communication throughout the process, from initial estimates to job completion, ensuring they were informed at every step.
Quality of Work
The quality of the work performed received high marks, with numerous customers expressing satisfaction with the results and the thoroughness of the repairs.
Customer Service
Overall, the customer service experience was highly rated, with many customers mentioning their positive interactions with technicians and the company's responsiveness.
- SSSandra2 days ago5.0Erik A. was able to fix my sump pump outdoor drainage issue within a short time. He was congenial, knowledgeable and professional and also answered all my questions related to any basement concerns. Thank you!
- SGS G5 days ago5.0Had a leak in the foundation and the team from Frank’s Basement Systems were incredibly helpful and professional from the evaluation and quoting stage up to the repair follow up. The technicians are well-knowledge and professional and did an amazing job. I would highly recommend them for any job.
- PSphilip starrFeb 19, 20265.0Installed our sump pump 2/6/26. The crew was very professional and did an excellent job. Customer service was amazing from Donnie Spacocone in sales/design, the office staff and especially the installation crew which took great care to keep my house clean, and did a great and quick installation. The price was reasonable and competitive. I would recommend this company to anyone considering a sump pump install. The electrical work by Zak was very professional as well.
- SGShawn GillenFeb 5, 20265.0Very impressed from start to finish. I reached out to schedule an appointment on a Thursday morning, and by Friday afternoon I received a very professional and informative packet in the mail from Frank’s. Not only was this packet full of information about various basement issues, but it contained info on the gentleman who would be coming out to do the estimate. It’s small things like this that make a hectic experience a little less stressful. I appreciate that! I was not here while Josh F did the actual work on the small leak in my basement, but my wife said he was very professional and respectful. He did a great job from what I can see. Thank you Josh!
- KLKevin LeemerFeb 2, 20265.0Anthony, Dan, Steven and Josh W. were amazing. The professionalism and speed at which the basement was completed was outstanding. Super nice guys that were not afraid of answering the million questions that I had about the job. Thank you very much to this great team of gentleman. I would also like to add Dan and Michael to this review. They came today to reconnect everything for me. Also very professional and we’re in and out. Very friendly and took the time to explain things to me as well as redirecting my sump pump line. Thank you to you as well Gentlemen.
Frequently Asked Questions About Frank's Basement Systems
What services does Frank's Basement Systems provide?
They specialize in basement waterproofing, crawl space repair, foundation repair, and yard drainage.
Where is Frank's Basement Systems located?
At 2080 Military Rd, Tonawanda, NY 14150, USA.
What are the hours of operation for Frank's Basement Systems?
Open Monday 8am-5pm; Tuesday to Friday 8am-7pm; Saturday 9am-5pm; closed Sunday.
Which payment methods does Frank's Basement Systems accept?
They accept American Express, Cash, Check, Discover, Financing, Invoice, Mastercard, and Visa.
Does Frank's Basement Systems offer wheelchair accessible facilities?
Yes, they have wheelchair accessible seating and restrooms.
Does Frank's Basement Systems require appointments?
Yes, appointments are required for their services.
Which nearby places might customers visit before or after visiting Frank's Basement Systems?
Customers can visit Tim Hortons for coffee or Glendale Communities for real estate services nearby.
Are there nearby services related to home improvement near Frank's Basement Systems?
Yes, nearby businesses include Lakeside Bathroom Remodeling and Karrod Enterprises for home improvement needs.
What nearby businesses provide plumbing or HVAC services close to Frank's Basement Systems?
Frank's Mr. Plumber and MJ Mechanical Services offer plumbing and HVAC services nearby.
What counties does Frank's Basement Systems serve?
They serve Erie, Niagara, Genesee, Livingston, Monroe, and Orleans counties in New York.
Brand Certified Facts from Frank's Basement Systems
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