Business Details
About
Window Installation ServiceDoors & Door SystemsBathroom RemodelerSiding ContractorRoofing Contractor
Comfort Windows & Doors is New York’s premier replacement window and home improvement company. We’re proud to have been part of your community for more than 40 years. Family-owned and operated, we’ve built our home improvement company around our signature product, custom vinyl replacement windows, which we make ourselves right here in New York state.
We strive to bring high quality, locally made products installed by experts with skill and integrity. Whatever your dream is for your current home, we can help you bring it to life. If you are in need of windows, doors, siding, bathrooms, sunrooms, decking, roofing and more; visit us at our local showroom and we'll help turn your dreams into reality.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
407 reviews
5 stars
308
4 stars
28
3 stars
10
2 stars
12
1 star
49
What are people saying?
AI-generated from recent customer reviews
Installation Quality
Many customers praised the professionalism and quality of the installation crews, noting their attention to detail and courteous behavior.
Customer Service
Feedback on customer service was mixed; while some customers had positive experiences, others reported slow responses and poor communication, especially regarding post-installation issues.
Product Satisfaction
Overall, customers expressed satisfaction with the quality of the windows and doors installed, highlighting improvements in energy efficiency and aesthetics.
Project Management
Several reviews mentioned delays in project timelines and issues with order accuracy, leading to frustration among customers.
Cleanup and Respect for Property
While many installers were noted for cleaning up after themselves, some customers reported significant messes left behind, particularly during siding projects.
- CBCarol BOct 17, 20255.0The team that installed my windows were amazing! Professional & courteous. They discovered an unexpected issue during the installation & worked to get it resolved without delay. I truly love my windows! I will reach out to you for future projects and recommend you to my friends & family!!
- ARAlvaro RoblesOct 14, 20255.0I had 14 new windows installed. The crew was excellent. The installers did a great job. Very professional individuals. My wife and I will definitely recommend Comfort Windows. The windows look great. Keep up the good work.
- WTWendell TibudanOct 14, 20251.0I’m very disappointed with the service from Comfort Windows & Doors. The window installation was poorly done — the frame is uneven, and there are gaps that let in drafts and outside noise. I reached out to them for a fix, but the response was slow and unhelpful. For the price they charge, I expected much better workmanship and customer service. I would not recommend Comfort Windows & Doors unless they improve their quality and take responsibility for their work.
- SRScott RossOct 1, 20255.0Install was a breeze. Guys were polite and cleaned up after themselves during the whole process.
- AKAmanda KSep 23, 20251.0Dealing with Comfort’s mistakes was a nightmare for us. They didn’t make the windows to-size for the frame measurements we gave them. We also asked for new construction windows. They showed up with replacement windows. They had to take them back and add fins to them. The windows were installed horribly, as you can see in my picture. J channel doesn’t even meet the window frame.
Frequently Asked Questions About Comfort Windows & Doors
What products and services does Comfort Windows & Doors offer?
Comfort Windows & Doors provides custom vinyl replacement windows, doors, siding, bathrooms, sunrooms, decking, roofing, and more for home improvement.
Where is Comfort Windows & Doors located?
Comfort Windows & Doors is located at 560 Fillmore Ave., Tonawanda, NY 14150, USA.
What are the business hours of Comfort Windows & Doors?
The showroom is open Monday to Friday from 8:30 AM to 5:00 PM, Wednesday until 7:00 PM, and Saturday from 9:00 AM to 2:00 PM. It is closed on Sundays and certain holidays.
Does Comfort Windows & Doors offer free estimates?
Yes, Comfort Windows & Doors offers free estimates. You can schedule one through their website.
What payment options does Comfort Windows & Doors accept?
They accept cash, check, financing, MasterCard, and Visa.
How can I contact Comfort Windows & Doors?
You can call them at +1 716-893-4663 or email customerservice@comfortwindows.com for inquiries.
Is Comfort Windows & Doors wheelchair accessible?
Yes, they have a wheelchair accessible entrance and parking available for customers.
Which counties and postal codes does Comfort Windows & Doors serve?
They serve multiple counties in New York including Genesee, Wyoming, Allegany, Niagara, Erie, Cattaraugus, and Chautauqua, as well as numerous postal codes such as 14127, 14206, 14210, and others.
What nearby theaters can I visit before or after my appointment at Comfort Windows & Doors?
You can visit The Ellicott Creek Playhouse and Niagara Regional Theatre Guild, both offering theatre performances, which are near Comfort Windows & Doors.
Are there any nearby places where I can grab food or drinks near Comfort Windows & Doors?
Yes, Treehouse Private Brands Inc, a bakery and eatery, and Wisconsin Box, a fast food restaurant, are located nearby and are great for grabbing a bite before or after your visit.
What nearby home improvement or contractor services are close to Comfort Windows & Doors?
Nearby contractors and home improvement services include Door Specialties Inc., Rhino Pro Painting, and D.V. Brown & Associates, all offering complementary services for home projects.