Omar received consistent praise for his professionalism, efficiency, and willingness to go above and beyond for customers.
Timeliness
Many reviews highlighted the punctuality of the technicians, with several customers noting that they arrived on time or even early.
Quality of Work
Customers frequently mentioned the high quality of work performed, with many expressing satisfaction with the thoroughness and effectiveness of the plumbing services.
Communication
Technicians were noted for their clear communication, explaining issues and solutions effectively to customers.
Mixed Experiences
While most feedback was positive, there were a few negative experiences regarding unresolved issues and damage caused during service.
GS
Gwen Sinclair
5 days ago
5.0
I had a lot of water in my basement. The ALLPRO team was able to see that there were multiple problems. Not only was the pipe clogged with ice from our frigid temps but also the pump needed to be replaced as it was compromised - probably because it had been fighting the ice dam for so long. Once their work was done, it took no time to empty out the 3 inches of water. An besides taking care of my troubles, they were more than fair on the price - stating "it's all about you, the customer - we make things right." They truly are ALL-PRO thru and thru!
MR
Mark Russell
5 days ago
5.0
Omar is the man! Came back from vacation to a basement full of water, he snaked the main sewer and removed a huge ball of roots. Didn't want to leave until he was 100% sure it was working and truly cared. I'll have you back to keep these roots away. It's tough to find someone who cares like you guys, appreciate everything!
SG
susan grace
Feb 13, 2026
5.0
Gary was great! I called to request service late Tuesday afternoon & it was scheduled for Friday afternoon. We missed a call on Thursday afternoon stating that there was an opening. Gary phoned on Friday morning and notified us that he could be here sooner than expected. Issue was resolved quickly.
KK
Kathy Kwiecinski
Feb 10, 2026
5.0
Technicians were so incredibly friendly and thorough!!! Troubleshooted a spot that I wasn’t even aware of and would have caused major damage for me. Even bought materials for me due to being terminally ill ( new faucet) Intentionally made room in their already busy schedule to make sure my laundry pump was replaced. Would highly recommend. Even the scheduler is extremely friendly and willing to help!!! James and Jake were fantastic and optimistic!!! Even came out the next day to ensure that everything was working properly. Commendable follow up is not often seen now a days. Very refreshing!!!!!
MP
Mary Pfalzer
Feb 4, 2026
5.0
They were wonderful. Our hot water tank stoped working on Saturday night and I called many other places but would not have been able to get anyone to our home until Tuesday or Wednesday as they were all over booked due to the weather. All Pro Plumbing tryed their best to get to out our house on Sunday evening but due to a major job with frozen pipes and no water they were unable to do so which was understandable. They said they would have someone at our house on Monday morning by 9:00 am and they did. Would highly recommend this company.
What services does All Pro Plumbing offer in Western New York?
All Pro Plumbing provides sewer cleaning, drain cleaning, plumbing repairs, and water jetting services throughout Western New York.
Where is All Pro Plumbing located?
All Pro Plumbing is located at 561 Main Street, Suite 1000, Tonawanda, NY 14150, USA.
What are the hours of operation for All Pro Plumbing?
All Pro Plumbing operates 24 hours a day, 7 days a week, including phone service availability.
Does All Pro Plumbing provide emergency plumbing services?
Yes, All Pro Plumbing specializes in emergency plumbing services along with repairs, water jetting, and other plumbing solutions.
Which payment methods are accepted at All Pro Plumbing?
All Pro Plumbing accepts American Express, Cash, Check, Discover, MasterCard, and Visa payments.
Can I get an online estimate from All Pro Plumbing?
Yes, All Pro Plumbing offers online estimates for their services.
Does All Pro Plumbing require appointments for service?
Yes, appointments are required to schedule services with All Pro Plumbing.
What nearby places can I visit before or after a service appointment at All Pro Plumbing in Tonawanda?
Nearby you can visit The Gateway Cafe & Grill for dining, F5 Street Photo & Gallery for photography services, or the Tonawanda City Cemetery as a local point of interest.
Are there any nearby real estate agencies close to All Pro Plumbing?
Yes, real estate agencies such as Brandon W. Sanders Real Estate and Nickel Realty are located near All Pro Plumbing's location.
What nearby businesses can provide home and pool services near All Pro Plumbing?
Nearby businesses include Leisure Living, PoolSupplies.com, Save More On Pool Supplies, and R & P Pools Inc, all offering pool and hot tub services and supplies.
Brand Certified Facts from All Pro Plumbing
All Pro Plumbing partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: