Comfort Windows & Doors

Reviews

• CP

  charlie puth

  2 days ago
  2.0
  I recently had Comfort Windows & Doors of Syracuse work on my home, and while there were a couple of positives, the overall experience left me disappointed. The crew was generally polite and showed up on time, and the materials initially looked decent, but the installation quality didn’t match expectations—there were visible finishing issues around the siding and trim (similar to what you can see in the photo), which made the final result look rushed. Communication was also frustrating; getting clear updates or follow-ups took more effort than it should have. For the price, I expected much better attention to detail and craftsmanship. Pros: punctual crew, courteous workers, decent-looking materials at first glance. Cons: sloppy finishing work, lack of attention to detail, poor communication, and not worth the cost for the quality delivered.
• MT

  Maria Tropepi

  2 days ago
  5.0
  I wish to thank Joel for his professionalism, level of work ethic, and competence. He took the time to explain all the details involved with the purchase of my new doors. Many thanks from a very satisfied customer. Maria/Liverpool
• MS

  Mary Beth Schmidt

  Mar 11, 2026
  5.0
  I recently had Comfort Windows & Door complete an install of siding and a roof on my home and I’m very happy and excited with the final results. From the initial meeting to get estimates to final install, everyone made it very easy and it looks beautiful.
• GG

  Greg Gamlen

  Mar 10, 2026
  1.0
  We hired Comfort Windows for a siding job in February 2022. We have had issues with the siding since then. They have come back a few times since to repair and replace where needed. Comfort had to be called back again last year and saw more issues. The guy walked around the house and found more issues. He told us he would put a work order in. Today we receive a text from Cory stating we owe over $600 if we want the siding fixed. We've been having issues with the siding since 2022. Not a good way to stand by their product. We also had them gut and build a bathroom and install new windows. The bathroom job was Awesome. They will Never get another penny from our families. Maybe a company like Graves Home Improvement will get the next call. Disappointed in Comfort Windows and doors
• JE

  J E

  Mar 10, 2026
  1.0
  I'm going to give one star but if I could I'd give zero because the salesman (Tom) was more defensive and aggressive than he was personable. For everything that I tried to explain to him he got more and more aggressive saying things like "Then why did you call us? Why get a company from Syracuse to come all the way out here." Because I was being more worried about letting the gentleman know that I didn't need him to explain piece for piece and spend a 2-hour talking about what standard does and what standards abilities are. I know or I wouldn't have called them. I feel like if you're going to be a salesman, you should probably take the time to clear your head before you go out and try to talk to a homeowner. But I promise you this. I will never use anything from Comfort. Telling me it's going to take more than $1,000 to replace a door.

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