Comfort Windows & Doors

Reviews

• TG

  Thomas Grass

  4 days ago
  5.0
  The crew that installed our new bathtub, were extremely professional , informative, and courteous! We experience a hic-cup with our original installation date, pushing the job out to the next day. However the Foreman named Don, with his professionalism totally redeemed my faith in Comforts commit to customer service. Great Job!!!
• SM

  Shelley Malenowski

  5 days ago
  5.0
  I am so pleased with my new bathroom from Comfort! The installers, Don and Tim worked as a team to turn my outdated basement bathroom into something beautiful! I loved that Don recommended that I have the soffit removed after all since he determined that it was not load-bearing but dangerously wet. It completely opened up the room and got rid of potential mold! They worked diligently and completely cleaned up after themselves. The job was several hours shorter than was estimated, but I don’t feel like they rushed at all. When they left, Don explained thoroughly how to operate the shower controls. He also told me the best way to clean and maintain the shower, even recommending a specific product that he uses at home. Both men were courteous and professional and very hard-working! While Comfort’s prices are admittedly very high, the quick turn around and expert installation made it all worthwhile!
• PG

  Peter Jan Gabrious

  Apr 1, 2026
  2.0
  My experience with Comfort Windows & Doors was honestly pretty disappointing. From the start, communication felt inconsistent I had to follow up multiple times just to get updates on scheduling, and the installation date kept getting pushed back without clear explanations. When the work was finally done, the quality didn’t quite match what was promised during the sales pitch. There were small issues with the installation that I had to point out myself, and it felt rushed toward the end. For the price I paid, I expected a smoother process and more attention to detail. While the installers themselves were polite, the overall experience left me frustrated and not very confident in recommending them.
• MS

  Michael See

  Mar 27, 2026
  5.0
  Comfort Windows been around for a long time , an after seeing they work to do I can see why. Salesman came out. Give us a reasonable price for the windows about what we expected was not pushy gave us all the information we would ever need. To make decision. The installation crew came on time did the work with care clean up after and the windows look and work great. They also did my mom's windows and always sead how much she love the work they did.
• SW

  Savi Wed

  Mar 20, 2026
  2.0
  There were delays in responses, and at times it felt like I had to follow up multiple times just to get basic updates. It’s kind of giving “we’ll get back to you” but then… silence. For a company handling significant home improvement projects, that lack of clarity is honestly frustrating. The installation timeline also didn’t go as planned. Delays happened without much proactive explanation, which made scheduling around the project difficult. While I understand that unexpected issues can arise, a bit more transparency would’ve gone a long way. In terms of the final product, the windows and doors themselves are decent, but the overall experience didn’t match the level of service I was expecting. There were small details during installation that could have been handled more carefully, and follow-up support didn’t feel as attentive as it should be.

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