P.A.C. Plumbing, Heating and Air Conditioning's mission is to provide our customers with the most professional, efficient and reliable residential and commercial service available. We offer only top quality materials and name brands that command public trust. We employ highly trained professionals to ensure satisfied customers. "We stand by our work".
Technicians consistently demonstrated professionalism, courtesy, and respect during service visits.
Knowledgeable Staff
Customers praised the technicians for their extensive knowledge and ability to explain issues clearly.
Quality of Work
Overall, the quality of work performed by the technicians was highly rated, with many customers expressing satisfaction with the results.
Pricing Concerns
Some customers felt that the pricing for services was high, leading to mixed feelings about value for money.
Responsive Service
The company was noted for its quick response times and ability to schedule appointments promptly.
TV
Toni Vi
Dec 9, 2025
5.0
Technician kevin G. Is a professional employee of PAC… Did an Excellent customer service doing my heating service maintenance. Definitely will stay with PAC as a member…..
SH
Steve Herrick
Dec 7, 2025
4.0
Furnace repair. Our furnace stopped working and Kevin installed 2 new zone valve heads to repair it but hest still didnt stay on. He also oiled the zone body valve which was tight and was the actual cause of no heat. Less than 2 weeks later, the heat went out again and he came an replaced the zone body valve, which fixed the problem. The job cost $1,500 each time for a total of $3,000.. He was very pleasant and competent, but I thought the job was over priced by the company.
JS
Jacqueline Stewart
Dec 6, 2025
5.0
Louie V and Bobby were quick to solve our problem. They were honest with the landlord and took time to explain what and why needed to be done. In addition to being very pleasant, they also took time to leave it in a cleanly manner. Much appreciated and highly recommend PAC.
JL
Joseph Lee
Dec 6, 2025
5.0
The experience was great . Lou V and Bob Jr , did an outstanding job . They were on time and very professional . They were also very informative in which ingreatly appreciated. Will definitely do business with PAC again just based off of the professionalism of Lou and Bob jr
JC
Jin Xiu Chen
Dec 4, 2025
5.0
As a P.A.C. Home Care Club member, we are at ease knowing that P.A.C. services our cooling, heating and plumbing systems. Our go-to HVAC technician is Luis F. Luis inspected and deep cleaned many of our split units. He even fixed one of our main split units. Every visit from Luis felt like a good friend who just dropped by. He is skillfull, professional, respectful, and honest. We recommend P.A.C. and highly recommend Luis F as your HVAC technician.
Frequently Asked Questions About P.A.C. Plumbing, Heating, & A/C
What services does P.A.C. Plumbing, Heating, & A/C offer?
P.A.C. Plumbing, Heating, & A/C provides professional residential and commercial plumbing, heating, and air conditioning services, including drainage service, backflow prevention, leak detection, water heater sales, and water purification equipment.
Where is P.A.C. Plumbing, Heating, & A/C located?
The business is located at 545 Port Richmond Avenue, Staten Island, NY 10302, United States.
What are the business hours for P.A.C. Plumbing, Heating, & A/C?
They are open Monday through Friday from 8:00 AM to 4:30 PM, and on Saturday from 8:00 AM to 3:00 PM. They are closed on Sundays.
How can I contact P.A.C. Plumbing, Heating, & A/C?
You can contact them by phone at +1 718-720-4980 or by email at INFO@PAC-PLUMBING.COM.
What payment methods does P.A.C. Plumbing, Heating, & A/C accept?
They accept American Express, Cash, Check, Discover, Financing options, Mastercard, and Visa.
How long has P.A.C. Plumbing, Heating, & A/C been in business?
They have been serving local communities for over 40 years, established in 1978.
Can you recommend nearby restaurants to visit before or after a service appointment?
Yes, nearby restaurants include Koten's Caribbean and American Restaurant, Drift876 Jamaican Cuisine and Bar, Paullas Bar Restaurant, Rusty's Caribbean Restaurant, New Mr Rice, and Denino's Pizzeria & Tavern, offering a variety of dining options close to the business.
What fitness and recreational facilities are near P.A.C. Plumbing, Heating, & A/C?
Nearby fitness options include Champions Martial Arts, How Club Inc gym, and New York Dance Company, which customers might visit for physical activity before or after appointments.
Are there nearby beauty and wellness services close to P.A.C. Plumbing, Heating, & A/C?
Yes, customers can find beauty and wellness services at Professional Nail Station, O Da Barber, Suavemente Barber Shop, and Bebe Nail Salon near the plumbing business.
How might nearby services complement a visit to P.A.C. Plumbing, Heating, & A/C?
After visiting P.A.C. Plumbing for plumbing or HVAC needs, customers can enjoy nearby amenities such as dining at local restaurants, fitness classes at Champions Martial Arts, or relax with a beauty treatment at nearby salons and barbershops.