We are licensed and a family owned plumbing, heating, and fire suppression contractor. We serve Staten Island and all the five boroughs. Our technicians will be meticulous and thorough to make sure all your needs are met. Our goal is to achieve complete customer satisfaction. We always strive to maintain an excellent standard in our work to give you the best service possible.
4 years ago, they installed a new boiler for me. The other day, it refused to light. I called, they showed up in a half hour. D. did diagnosis, didn't find the problem. Brought in the big guns, few minutes later, problem was diagnosed - a defective National Grid regulator (Not Buttermark's responsibility or business to service).
He was correct. It was only marginally bad, good enough to keep the water heater running, not good enough to run the boiler (The most difficult type of failure to diagnose and fix). Charge? "$0, boiler was a new system."
That's outstanding customer service and standing behind the sale.
((National Grid came in and replaced the regulator, all's good now.))
DM
Debbie Mastellone
Feb 24, 2023
5.0
Fast and courteous service
KM
KC Muir
Feb 1, 2019
1.0
My mother called to make an appointment, the woman who answered the call asked her if she could afford to pay. She was beyond rude, to add further insult, no one ever showed up for the scheduled appointment. We had used Buttermark previously without any problems. They came recommended and at one time lived up to that recommendation. If your company no longer wants the business of certain clientele, then maybe your company should be brave enough to state that. If that’s not the case, get rid of that ignoramous who’s answering the phone and being blatantly disrespectful. She’s clearly uneducated and just bloody ignorant.
DL
David Lambert
Jul 9, 2018
1.0
Called for repair on saturday talked to answering service they said they would forward it to the owner and he would call me back.he left me a message on my voicemail called him back which put me back with their answering service again this happened once more.so I decided to call monday morning first thing the lady in the their office I have no appointment for today.after trying to explain what went on saturday still no appointment for today and she was rude about it.will take my bussniss someplace else.
Frequently Asked Questions About Louis L. Buttermark & Sons Inc.
What services does Louis L. Buttermark & Sons Inc. provide?
We offer licensed plumbing, heating, and fire suppression contracting services across Staten Island and all five boroughs, ensuring meticulous and thorough work to meet your needs.
What are the business hours for Louis L. Buttermark & Sons Inc.?
We are open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Where is Louis L. Buttermark & Sons Inc. located?
Our business is located at 16 New Dorp Lane, Staten Island, NY 10306, United States.
How can I contact Louis L. Buttermark & Sons Inc.?
You can reach us by phone at +1 718-351-4220 or email at louisb@buttermarkplumbing.com.
Which payment methods are accepted at Louis L. Buttermark & Sons Inc.?
We accept American Express, Cash, Check, Discover, MasterCard, and Visa payments.
Does Louis L. Buttermark & Sons Inc. have an online presence?
Yes, you can visit our website at http://www.louislbuttermarkplumbingny.com and follow our Facebook page at https://www.facebook.com/pagesLouisLButtermarkSons109565275870406.
What categories of services does Louis L. Buttermark & Sons Inc. specialize in?
We specialize in plumbing, heating contracting, plumbing service & repair, water heaters, water heater repair, and plumbing & heating contracting.
Are there any health-related facilities near Louis L. Buttermark & Sons Inc. that customers might visit?
Yes, nearby health facilities include Werner Debra J DR (obstetrician), Debra J. Werner (women's health clinic), Alpha Neurology PC, JAG-ONE Physical Therapy, and The TMS Center of Staten Island.
What nearby restaurants or food options are available around Louis L. Buttermark & Sons Inc.?
Customers can enjoy meals at nearby places such as Fresh Twist (smoothie and salad bar) and Li's Happy Family (Chinese and Asian restaurant).
Where can I find automotive and gas services close to Louis L. Buttermark & Sons Inc.?
Nearby automotive services include Colonial Service Station for repairs and towing, Shell gas station for fuel and convenience items, and All Tire & Service for tire and brake service.