Bob Mims Heating & Air Conditioning

4.9
827 reviews

About

HVAC ContractorWater Heater ServiceWater Heater Sales
Bob Mims Heating & Air Conditioning is Staten Island’s most trusted HVAC company, serving local homes and businesses for over 75 years. We specialize in heating, air conditioning, and ventilation systems that keep your home comfortable year-round. Our licensed technicians provide expert installation, repair, and maintenance on all major brands — with a focus on energy-efficient solutions that help lower your utility bills. Whether you need a new furnace, AC replacement, or emergency HVAC service, our team is ready to help. We also offer financing options for qualifying customers. We will keep you comfortable no matter the season! Proudly serving Staten Island, and parts of Brooklyn

Details

  • Free parking lotAvailable
  • On-site parkingAvailable

Location

Bob Mims Heating & Air Conditioning
6326 Amboy Rd, Staten Island, NY
10309, United States

Hours

Reviews

4.9
827 reviews
5 stars
785
4 stars
17
3 stars
1
2 stars
5
1 star
19

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians are consistently described as friendly, knowledgeable, and professional, providing excellent service.

Service Quality

While many customers praised the quality of service, there were notable complaints about rushed installations and unresolved issues.

Timeliness

Most reviews highlight the punctuality of technicians, with many arriving on time and completing jobs efficiently.

Customer Support

Customer service in the office received positive feedback, with quick responses and effective communication.

Mixed Reliability

There are concerns regarding product reliability and service leadership, with some customers experiencing issues that required follow-up from other companies.
  • CC
    Christian
    Nov 14, 2025
    5.0
    The technician George, he’s basically God on earth. He knew exactly what to do to get my 2 furnaces back to life. I would definitely recommend this company to everyone.
  • JJ
    Joel
    Nov 14, 2025
    5.0
    George was awesome! Bob Mims was the best choice, especially for emergency service when my heater stopped working. My furnace was 15 years! He was very knowledgeable and professional. We scheduled a replacement for a reasonable price. I highly recommend Bob Mims for your HVAC needs.
  • DL
    Diane Lugo
    Nov 12, 2025
    5.0
    Mike G was very professional, and even changed the batteries in my thermostat. No other company has ever done that!
  • JJ
    Josh
    Nov 11, 2025
    5.0
    Service was fast. Technician was professional, polite, immediately assessed the issue and resolved right away. Emergency solved.
  • GG
    George G
    Nov 5, 2025
    5.0
    George M, the technician that usually covers my region is one of the reasons to make the service calls worth the expensive cost of Bob Mim's visits. George M will explain thoroughly any questions you have about your system, the reason why it broke down, and make you a better heat system owner. So credit goes to Bob Mim's for putting a team together that is capable, knowledgeable, and efficient. Note to any prospective client reading this: I replaced a 20+ year Weil-McLean system which never gave any problems, until it did! It was replaced in December 2022 and have had two service calls--one very expensive, as it was not covered by warranty. As I enter this review, I had a third call to deal with the expansion tank (manufactured by AMTROL) which in June 2025 had a **perfect circular perforation** of circa 2/16" in size. Another expensive service call! The frustration that Bob Mim's cannot provide warranties beyond a year after install will have you become mad with rage. So I suggest you get some home warranty insurance plans to cover your new boiler system as I am finding out the hard way that things are not being made as they used and no one is going to be your advocate about it.

Frequently Asked Questions About Bob Mims Heating & Air Conditioning

Do you offer financing for new installs?

Yes financing is available for qualified buyers.

What services does Bob Mims Heating & Air Conditioning provide?

They specialize in heating, air conditioning, and ventilation system installation, repair, and maintenance for homes and businesses, focusing on energy-efficient solutions.