Customers consistently praised the professionalism, politeness, and knowledge of the technicians, highlighting their ability to answer questions and provide thorough explanations.
Installation Quality
Many reviews noted the high quality of installations, with technicians being described as efficient, clean, and respectful of the customer's property.
Communication
The company received positive feedback for their prompt communication regarding appointments, updates, and service confirmations.
Expertise
Technicians were frequently recognized for their expertise in HVAC systems, with several customers expressing confidence in their recommendations and problem-solving abilities.
Negative Experience
A few customers reported issues with perceived dishonesty or upselling tactics, particularly regarding unnecessary repairs or replacements.
SD
Stephen Denniston
2 days ago
5.0
Checked my gas burner & hot water heater out. Personable. Answered all my questions.
Very satisfied
KL
Katie Lyver
6 days ago
5.0
Patrick was awesome. He’s super friendly and provided good efficient service. He’s the reason why we got our split unit and we don’t regret getting it with a heat pump whatsoever, it was the best decision for our house. Thanks Patrick!
JJ
Jared James
Nov 13, 2025
5.0
I couldn’t be happier with my experience using Energywise. They are genuinely one of the best HVAC companies in the area. Their pricing is honest and straightforward, and you can tell right away that they operate with integrity.
From the first conversation, their team made me feel heard, respected, and fully informed. They take the time to explain everything in clear detail so there are no surprises, and you always understand exactly what’s being done and why.
Everyone I interacted with—from the sales representative to the technicians—was friendly, professional, and extremely knowledgeable. They showed real expertise and treated my home with care, answering every question without rushing or brushing anything off.
Energywise delivers the perfect combination of fair pricing, great communication, and top-tier workmanship. I would confidently recommend them to anyone looking for a reliable and trustworthy HVAC company.
GR
Geraldine Ryan
Nov 9, 2025
5.0
My 30-year-old boiler failed to come on at the beginning of this heating season. I did not know who to call or trust with the repair. Yesterday, a kind neighbor recommended Energywise, saying that this company has been wonderful, and indicating that they have been customers for years.
So with cold weather on the horizon, I took a leap of faith and called Energywise on a Saturday night. My situation was met with patience and understanding by Mary Ann who answers the phone on weekends. She walked me through what my costs would be, both with or without a contract. There was absolutely no pressure – just a genuine offer of help. There was even an offer to send someone the next day – which happened to be Sunday.
Upon deciding to go forward with the repair, I was advised that a technician named Jason would be visiting Sunday afternoon after I return from church, and that I would be notified when he was on his way.
Everything progressed just as I was told, and Jason arrived on time, and with a friendly, reassuring manner that really helped in calming my frazzled nerves. It turned out that the boiler was overfilled with water, which he proceeded to drain in an amount of about 5 gallons. After that, my 30-year-old steam boiler kicked on., and within 10 minutes the radiators were all hot. I was so grateful and so relieved that I didn’t need some major repair, or worse still, was in need of a new boiler.
In this time of economic stress, and/or if you are just looking for a trustworthy, Knowledgeable, straightforward company that will not try to oversell you – Energywise is for you!
I offer my highest recommendation!
DL
Douglas Lloyd
Nov 6, 2025
5.0
Just had Energy Wise install a Mitsubishi HyperHeat mini-split system in my home and I couldn’t be happier. The crew was super friendly and easy to work with, kept me updated the whole time, and showed up right when they said they would. Their work was clean, professional, and everything looks and runs great.
Really impressed with how smooth the whole process was—highly recommend Energy Wise if you’re thinking about adding a heating and cooling system. They did an awesome job!
What are the advantages of switching to a ductless mini split system?
Ductless mini split systems offer several benefits. They are energy efficient, operate quietly, and provide zoned temperature control, allowing you to heat or cool specific rooms as needed. These systems are particularly suitable for older homes without existing ductwork, new home additions, or for homeowners aiming to reduce energy expenses while maintaining comfort.
How do I know if my gas boiler or furnace needs to be replaced instead of repaired?
Replacement may be more cost-effective if your heating system is older than 15 years, requires frequent repairs, or is causing a significant increase in your utility bills. Our technicians can conduct an assessment to determine whether repairing or upgrading your system will be more economical in the long run.
Is geothermal heating and cooling really worth it on Long Island?
Geothermal systems are indeed a worthwhile investment on Long Island. They are among the most efficient and environmentally friendly heating and cooling options available. While the initial installation cost is higher, these systems can reduce energy bills by up to 70%. Additionally, state tax credits and rebates are available to help offset the installation expenses.
Can a mini split system heat my home in winter or is it just for cooling?
Modern heat pump mini split systems are designed for year-round use. These advanced systems efficiently provide both heating and cooling for your home, performing effectively even during Long Island's colder winter months.
What brands or equipment does Energywise install and service?
Energywise works with reputable manufacturers known for their high-performance and reliable products. Our range includes brands such as Mitsubishi, Fujitsu, Quilt, Bosch, and Trane, among others. We recommend the most suitable system based on factors including your home's size, layout, your budget, and energy efficiency goals.
How often should I have my boiler, furnace, or mini split serviced?
An annual maintenance check is recommended, ideally scheduled before the start of the heating or cooling season. Regular servicing helps extend your system's lifespan, maintains its operational efficiency, and helps prevent unexpected breakdowns.
What's the difference between a traditional HVAC system and a heat pump?
Traditional HVAC systems use separate equipment for heating and cooling, whereas a heat pump provides both functions using electricity. Heat pumps are generally more energy-efficient and are particularly well-suited to Long Island's moderate climate, especially when integrated with mini split or geothermal systems.
How do I know which heating or cooling system is right for my home?
Determining the right system for your home requires a comprehensive evaluation. Our technicians assess various factors including your home's size, insulation quality, layout, and your comfort preferences. Based on this assessment, we recommend the most efficient and cost-effective solution, which could be a gas boiler, mini split, or geothermal system.
How quickly can Energywise install a new heating or cooling system?
For standard systems, installation can typically be completed within one to two days following the initial consultation. More complex setups like geothermal or multi-zone mini split systems may require additional time due to their intricate installation process. We always provide a clear timeline before commencing any installation work.
What are the key benefits of switching to a ductless mini split system?
Ductless mini split systems are energy efficient, operate quietly, and allow zoned temperature control to heat or cool specific rooms. They are ideal for older homes without ductwork, new additions, or those aiming to reduce energy costs while maintaining comfort.
How can I tell if I should replace my gas boiler or furnace instead of repairing it?
If your heating system is older than 15 years, requires frequent repairs, or causes high utility bills, replacement might be more cost-effective. Technicians can assess whether repair or upgrade is best for you.
Is geothermal heating and cooling a good option on Long Island?
Yes, geothermal systems are highly efficient and eco-friendly. Although installation costs are higher, they can reduce energy bills by up to 70%, and state tax credits are available to help offset costs.
Can mini split systems provide heating during winter or are they only for cooling?
Modern heat pump mini split systems efficiently provide both heating and cooling year-round, including during Long Island's colder winter months.
What brands does Energywise install and service?
Energywise works with reputable brands such as Mitsubishi, Fujitsu, Quilt, Bosch, and Trane, tailoring recommendations based on home size, layout, budget, and energy goals.
What are Energywise Inc's operating hours and emergency service availability?
Energywise Inc is open 24 hours a day, 7 days a week, with 24/7 emergency services available for heating and cooling needs.
Which counties does Energywise serve?
Energywise provides residential and commercial HVAC services throughout Suffolk County, NY, and Nassau County, NY.
How can nearby businesses like Nick Ziroli Plans or O’Flaherty Moving & Storage help me around the Energywise location?
Nick Ziroli Plans, offering hobby supplies and insurance, and O’Flaherty Moving & Storage, providing moving and storage services, are conveniently close to Energywise. Customers moving into the area or setting up new homes can easily access these services before or after their HVAC installations or repairs.
Are there other HVAC service providers near Energywise Inc?
Yes, Marine Specialist and Long Island's Burner King are nearby HVAC service providers. This proximity offers customers options for comparison or specialized services in HVAC, water heater installation, and repairs.
What convenient stores or services near Energywise can assist with quick errands during visits?
Nearby convenience stores like 7-Eleven and Dolce D' Amore offer quick snacks, drinks, and essentials. Services like Western Union also provide convenient money transfer options close to Energywise's location in Ronkonkoma.