Zoom Drain

Reviews

• NH

  Nanette Holahan

  6 days ago
  5.0
  I am very happy with the service provided today. The plumbers explained the situation and how they would correct it. They worked quickly and did a great job with clean up . They also mentioned suggestions we may want to consider . Thank you!
• MV

  Mariela Vidrascu

  Mar 2, 2026
  1.0
  Work was done well, but the price was very unreasonable, I would say even abusive. For one hour of work just to clean a drain with power snake we were charged $650 plus tax. We strongly suggest to ask not just for general estimate, but for their hourly charges. We wrote an email asking for an adjustment, hoping they would admit that the technician made a mistake. Never received a response. Our conclusion was that they take advantage of you, if you don’t look savvy to ask more questions. This is clear PRICE GOUGING!!!
• KF

  Kimberly Flynn

  Feb 27, 2026
  5.0
  We had a gnarly main drain blockage and the technician came right out within a couple of hours. He explained the whole scenario really well. He was super polite and professional. He was able to unblock it pretty quickly and the price felt reasonable. Everyone I encountered was helpful, fast, and professional. Thank you!!
• DB

  Daniel Burns

  Feb 26, 2026
  5.0
  I had an issue with my sewage line not draining properly and backing up through my washing machine pipe. I tried fixing it myself with a small pipe snake that I had on hand but it wasn't enough. I called zoom drain and within an hour Paul showed up. He introduced himself and immediately put on shoe booties and asked me to show him where the problem was. Within 30 minutes he had used his camera and the pipe snake to clean out the problem. After he had cleaned up his tools and the area, he suggested doing some preventative maintenance that the office would contact me about. The overall experience with zoom drain has been great and I will be recommending them to anyone who needs plumbing service.
• MS

  Martha Spiegel

  Feb 10, 2026
  5.0
  We have an old house with some galvanized pipes that had become completely closed off. I read good reviews about their service and also the ease of getting a quick appointment, and they were absolutely correct. I made an appointment online and Josh came as scheduled to evaluate the situation. I got a text ahead of time with his picture so I knew who to look for and also had time to secure my dog. Josh explained the work that needed to be done, and I had an estimate the same day. It took 3 days total, and every time Josh and a co-worker (apologies for forgetting their names) were on time, friendly, and explained where they were in the process along the way. The pricing was flat rate, so the price I was quoted was what I paid. The person I spoke with on the phone (Angela) to make payments and schedule the actual work dates was also very helpful and professional. I recommend Zoom Drain without hesitation. One other thing that did not affect this review, but was very nice: the week after the job was complete I received a thank-you gift!

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