Sandy & Steve started Nichols Electrical Contracting in September of 1984. We have been in business now for over 35 years. We are leaders in all types of electrical services; New Home Wiring, Indoor & Outdoor Lighting Fixtures, Attic Fans, Whole House Fans, Bathroom Exhaust Fans, Paddle Fans, Pool & Hot tub Wiring, Air Conditioning Lines, Dryer & Range Installations, Security Systems, Electric Heaters & *NEW* Electric Car Chargers--just to mention a few Over the past year as a response to customer requests we we have expanded into the plumbing service, repair & install. Here are a few items that we can Repair or Replace Garbage Disposal, Water Heaters Toilets Repair or Replace, Sinks & Faucets, Dishwashers We also install sump pumps
Location
Nichols Electric and Plumbing
1387 Brighton Henrietta Town Line Rd, Rochester, NY
Technicians consistently demonstrated professionalism, courtesy, and knowledge during service calls.
Timeliness
Customers appreciated the quick response times and prompt service, often receiving same-day assistance.
Communication
Clear communication regarding pricing, service details, and follow-ups was frequently highlighted by customers.
Quality of Work
The quality of work performed was praised, with many customers noting thoroughness and attention to detail.
Customer Satisfaction
Overall, customers expressed high satisfaction with their experiences, recommending the service to others.
SW
Suzanne W
4 days ago
5.0
I needed a normal one-handle kitchen faucet switched out with one that I bought. The tech, Joel, came and assessed the plumbing under the sink. He said the shut-offs under the sink were old and should be updated to quarter turn shutoffs. He also said my S trap should be updated to a P trap. The estimate to have this all done was over $1,000! I decided to do everything but the P trap. It still cost me $682 before tax. Joel was great but I'm shocked at how much this cost me.
GA
Guy Andrews
6 days ago
5.0
Nick H was awesome!! Very professional and knows his stuff.
I had two bathroom fans replaced. A speaker fan in the master as well as adding an Lutron switch. Kids LOVE the speaker.
I also had an issue with a neutral that was causing three GFI not to work. He chased that back to an outside outlet (not a GFI). When he removed the outlet, there was burnt wires and stuff behind it. He replaced that outlet. Installing a GFI as needed. This fixed the original GFI issue that I had. More important Nick potentially caught/prevented a future fire issue. So scary!!!
Talked about a few things for down the road as well when the weather gets nicer. No upselling here or pressure he was professional. We discussed my needs and the direction that would best fit.
Nick was a pleasure to work with and an asset to you your buisness
DL
Douglas Lowry
Dec 5, 2025
5.0
Nate and Nick arrived as scheduled. Nick had been well briefed by the estimator (Caleb) who gave us the quote for our work. They got to work right away after we showed them around the work spaces. They were very careful to limit noise in the vicinity of our son (who works late hours) until he headed off to work about 2:30 PM. The greater part of the job was installing 4 new power circuits in our basement (total of 10 outlet boxes). They encountered some difficulty with their initial plan, as two walls they had expected would have framing behind drywall actually had plywall mounted on insulated concrete blocks. They adjusted quickly, installing surface-mounted boxes VS in-wall boxes.
Clean up was thorough. All-in-all, a very well done job.
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JH
JB Hansen
Dec 4, 2025
5.0
Matt, the electrician this morning was very courteous and accommodating, did an excellent job efficiently.
Joel, the plumber this afternoon, was also very courteous and accommodating, and did an excellent job efficiently.
Both wrote up estimates and allowed me to pick and choose which options I could afford. They both sent me quotes for other options to be done at a later time.
Well pleased with this company and it's very hard workers who did their jobs as quickly as possible.
They were on time, called 15 minutes ahead of time, texted, and emailed well in advance with reminders.
DB
Deborah Buckley
Dec 3, 2025
5.0
We had quite a few plumbing issues that weren't critical but needed to be done and we have put off. Called Nichols and our service expert came through and did a whole house inspection for us. From there, we prioritized what we were will to take care of and Jesh, was very helpful in helping us determine the importance of each item. Jesh Barth was our service expert along with London (an apprentice to Nichols program). They arrived on time, were very polite, very personable, considerate of our home and our prior time commitments. They worked in our basement, main floor and second floor on numerous repair projects. They were impeccable in cleaning everything and explaining everything that was done. You would never know they had been in our home. Would HIGHLY recommend!
Frequently Asked Questions About Nichols Electric and Plumbing
What types of electrical services does Nichols Electric and Plumbing offer?
Nichols Electric and Plumbing provides a wide range of electrical services including new home wiring, indoor & outdoor lighting fixtures, attic fans, whole house fans, bathroom exhaust fans, paddle fans, pool & hot tub wiring, air conditioning lines, dryer & range installations, security systems, electric heaters, and electric car chargers.
Does Nichols Electric and Plumbing offer plumbing services as well?
Yes, Nichols Electric and Plumbing has expanded into plumbing service, repair, and installation, including garbage disposal, water heaters, toilets repair or replacement, sinks & faucets, dishwashers, and sump pump installation.
What are the business hours of Nichols Electric and Plumbing?
The business is open Monday through Friday from 8:00 AM to 4:00 PM and is closed on Saturdays and Sundays.
How long has Nichols Electric and Plumbing been in business?
Nichols Electric and Plumbing was established in September 1984 and has been serving customers for over 35 years.
Where is Nichols Electric and Plumbing located?
They are located at 1387 Brighton Henrietta Town Line Rd, Rochester, NY 14623, USA.
What is the best way to contact Nichols Electric and Plumbing?
You can contact them by phone at +1 585-427-9310 or via email at calls@nicholselectric.com.
Can Nichols Electric and Plumbing assist customers looking to staff or find professional services nearby?
Yes, Carley Staffing Solutions, an employment agency and professional services provider, is located near Nichols Electric and Plumbing, which may assist customers with staffing or related professional service needs.
Where can customers go for automotive parts and services near Nichols Electric and Plumbing?
Nearby automotive options include LINE-X of Rochester for automotive parts and accessories, Broccolo Automotive for repair and body shop services, Rochester Automotive Center, and Morris Auto Repair and Collision for automotive repairs and collision services.
Are there any nearby places customers can visit for home improvement or decor after their visit to Nichols Electric and Plumbing?
Yes, customers can visit Patriot Construction for home improvement services or The Tile Shop for home decor and building supplies, both near Nichols Electric and Plumbing.
What recreational or dining options are available near Nichols Electric and Plumbing?
Nearby recreational and dining spots include Bowlers World for sporting goods and recreation, Cafe 35 Kings Billiards and Bar for dining and entertainment, and Dibella's Old Fashioned Submarines for casual dining.