Brand Certified
Five Star Improvements
4.7(631 reviews)
Certified by Five Star Improvements • Feb 22, 2026
Business Details
145 Norris Drive, Rochester, NY
14610, United States
Certified by Five Star Improvements • Feb 22, 2026
(585) 256-1844
Certified by Five Star Improvements • Feb 22, 2026
https://fivestarimprovements.com
Certified by Five Star Improvements • Feb 22, 2026
About
Certified by Five Star Improvements • Feb 22, 2026
Roofing ContractorSiding ContractorWindow Installation ServiceGutter & Downspout SuppliesKitchen RemodelerBathroom RemodelerBasement RemodelingHome Improvement Contractor
Five Star Improvements is your trusted roofing contractor Rochester homeowners rely on for quality home remodeling. We offer a full range of services, including roofing, siding, windows, doors, and bathroom renovations. Our team is committed to delivering outstanding results for every project, focusing on using high-quality materials and ensuring proper installations. Whether you're looking to update your roofing system or remodel your home, we bring years of experience to every job. Choose Five Star Improvements for reliable, efficient, and professional services that transform your home into something truly special. Contact us today for a consultation!
Details
- Onsite servicesAvailable
- Free parking lotAvailable
- On-site parkingAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by Five Star Improvements • Feb 22, 2026
Hours
Certified by Five Star Improvements • Feb 22, 2026
Reviews
4.7
631 reviews
5 stars
523
4 stars
30
3 stars
10
2 stars8
1 star
30
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the professionalism and expertise of the staff, particularly noting their courteous and knowledgeable demeanor.
Communication
Many reviews highlighted excellent communication throughout the project, with staff keeping customers informed and addressing concerns promptly.
Quality of Work
The quality of the work performed, especially on roofing and bathroom installations, received high marks, with many customers expressing satisfaction with the results.
Timeliness
Several customers noted that projects were completed on time and efficiently, even in challenging weather conditions.
Customer Service
While most feedback was positive, there were some complaints regarding internal communication issues and follow-up on service requests.
- RRritpolo193 days ago1.0This company employs marketing firms that illegally call and text potential clients. Those shady practices cannot be supported an if you are sick of spam calls do not use this business.
- TNTom NorthrupFeb 11, 20265.0Had ice dam that leaked into bedroom. Aaron came to assess the damage and come up with a plan for the roof. Promised to come back when snow is gone to inspect the roof installed by 5 Star years ago and fix in the spring. First impression of Aaron is great customer service. Great to see 5 Star respond so quickly to a possible warranty issue.
- VAvalerie amdersonJan 31, 20265.0Aaron was prompt, professional, pleasure to deal with.
- BABonnie AllenJan 29, 20265.0We had a great experience! Nate was very professional. We had a step in shower installed with a seat, handles, glass doors, and fixtures see. He explained everything. My house was immaculate when he was done. Thank you!
- TFTony FantigrossiJan 8, 20265.0Aaron completed roof repair in January in almost impossible weather . Got the job done. Great communication. 5 star service
Brand Certified Facts from Five Star Improvements
Five Star Improvements partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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