For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson is a leading plumbing supplier for the professional plumbing contractor who demands quality plumbing products, tools, repair parts, operation supplies and bathroom fixtures from today's top manufacturers. Whether you specialize in service calls or new construction plumbing, we specialize in getting you the wholesale plumbing supply products and solutions you need to stand up to every plumbing project. See how our knowledgeable associates, on-site trainings and full-service solutions give you the tools you need to better serve your customer.
The parts department was not helpful at all. They were more focused on completing their warehouse jobs than coming over to help. Two employees looked at me and kept going, never said hello or asked if I needed help. When someone did come to help he said he'd have to get someone else to help me who knew more about item I needed.
I saw them standing around talking for a while and I decided to leave. No urgency to help the customer. Poor customer service.
The front receptionist was very kind.
ES
Erik Stoneham
Feb 15, 2022
5.0
Had a great design experience with Bruce.
Good show room and helpful staff overall.
I would highly recommend for you next home remodel or build.
CG
Cheryl Gavenda
Feb 8, 2021
5.0
Outstanding customer service. Rob Micket gave us exactly what we were looking for with great professionalism and courtesy. We highly recommend Ferguson!
Frequently Asked Questions About Ferguson Plumbing Supply
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
Does ferguson.com look the same on different web browsers?
Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
Microsoft Corp.’s Edge
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Mozilla’s Firefox
Google Inc.’s Chrome
Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What types of products does Ferguson Plumbing Supply offer?
Ferguson Plumbing Supply offers quality plumbing products, tools, repair parts, operation supplies, and bathroom fixtures from top manufacturers, catering to professional plumbing contractors for service calls and new construction.
What are the store hours for Ferguson Plumbing Supply in Rochester, NY?
The store is open Monday through Friday from 6:00 AM to 4:30 PM and is closed on Saturdays, Sundays, and major holidays such as Thanksgiving and Christmas.
Does Ferguson Plumbing Supply provide after-hours emergency service?
Yes, for after-hours emergency, will call, and commercial water heater full service delivery, customers can call (800) 217-9480.
Can I order products online and pick them up at Ferguson Plumbing Supply?
Yes, Ferguson Plumbing Supply offers in-store pickup and curbside pickup for online orders.
Does Ferguson Plumbing Supply deliver orders?
Yes, delivery is available, though same-day delivery is not offered.
How can I contact Ferguson Plumbing Supply customer support for help with their website?
You can contact their customer support team by calling 888-222-1785 or emailing customer.support@ferguson.com during Monday to Friday, 8 a.m. to 8 p.m. EST.
What nearby places can I visit around Ferguson Plumbing Supply?
Nearby, you can visit the Ferguson HVAC Supply for HVAC needs, Ferguson Bath, Kitchen & Lighting Gallery for additional home supplies, or Wolseley Industrial Group for industrial equipment solutions.
Are there dining options near Ferguson Plumbing Supply for a quick meal?
Yes, nearby dining options include McDonald's, Wendy's, Juicy Seafood, Applebee's Neighborhood Grill, and The Distillery, offering a variety of fast food and restaurant experiences.
Where can I fuel up my vehicle near Ferguson Plumbing Supply?
Gas stations near Ferguson Plumbing Supply include Sunoco Gas Station, Speedway, and Mobil for convenient refueling options.
Does Ferguson Plumbing Supply accept credit cards for payment?
Yes, Ferguson Plumbing Supply accepts Visa, Mastercard, and American Express credit cards for purchases.