Location.com logo
Brand Certified

Comfort Windows & Doors

4.5
(681 reviews)

Business Details

1380 Scottsville Rd., Rochester, NY
14624, United States
(585) 235-7839
https://www.comfortwindows.com/

About

Window Installation ServiceDoors & Door SystemsBathroom RemodelerSiding ContractorRoofing Contractor
Comfort is a family-owned home improvement company proudly serving Rochester and surrounding communities for over 47 years. We specialize in replacement windows, roofing, siding, and bathroom remodeling, helping homeowners enhance their comfort and curb appeal. Our custom vinyl replacement windows are manufactured right here in New York State and installed by skilled local professionals. Whether you’re investing in a new roof, upgrading siding, or planning a bathroom remodel, Comfort offers solutions designed for durability and efficiency. Visit our local showroom to explore trusted options for windows, roofing, siding, bathroom remodeling, and more. See why Rochester homeowners trust Comfort to improve their homes.

Details

  • Wheelchair accessible entranceAvailable

Location

Comfort Windows & Doors
1380 Scottsville Rd., Rochester, NY
14624, United States

Hours

Reviews

4.5
681 reviews
5 stars
546
4 stars
51
3 stars
18
2 stars
12
1 star
54

What are people saying?

AI-generated from recent customer reviews

Sales Experience

Customers consistently praised the sales representatives for being knowledgeable, patient, and helpful throughout the consultation process.

Installation Quality

While many reviews highlighted excellent installation work, some customers reported issues with care taken during the installation, including damage to property and inadequate cleanup.

Communication Issues

Several customers expressed frustration with poor communication regarding timelines and follow-ups, leading to a lack of confidence in the overall service.

Customer Service

Mixed feedback on customer service; while some praised responsiveness and support, others reported significant delays and unprofessional interactions.

Product Satisfaction

Overall, customers were satisfied with the quality of the windows and doors, noting improvements in energy efficiency and aesthetics.
  • KH
    Kathie Halleck
    1 day ago
    5.0
    We had our new porch windows (6 total) AND our new front door installed on 2/23 & 2/24/26. We absolutely love 💕 everything. The names of the installer's that did this job… were…. “John”, “Les” & “Alan”. These three (3) gentlemen were the “BEST”. Thank you so much guys. I feel like I made “3 new friends”. We love these guys. They were very professional & knowledgeable & knew exactly what “had” to be done to “complete” both projects. Thank you again, John, Les & Alan. I would highly recommend “all 3 of you” to be the installer’s for the next customer who purchases Comfort Windows & Door products. Thank you so very much. Best Regards.. Kathie / Clifton Springs, NY
  • DF
    Donna Frank
    Feb 19, 2026
    5.0
    We just had a 3-season room built by Comfort Windows and Doors and we could not be happier with their work. We were very fortunate to have our Jonah as our site supervisor. Jonah and his team (Jake, Brian & Joe) started work on one of the worst weather days we had in January 2026. And then for the next couple of weeks, continued working hard despite weather challenging days including snow, sleet and minus zero wind chills. Do not judge this crew by their youthful appearances; even though they may be young, they are very hard-working, dedicated and obviously experienced, talented individuals. For someone considering a 3-season room, see if you can have Jonah and his crew assigned to your project. You won’t be disappointed. Specifically, Jonah kept us well informed, answered any questions we had, was extremely professional and attentive to details. A couple of times we pointed something out and Jonah was already on it. Our 3-season room was a big financial investment for us and we are very pleased with the end result.
  • DC
    dominic cordello
    Feb 12, 2026
    5.0
    LOVE LOVE LOVE MY COMFORT WINDOWS AND DOORS! I live in Webster, NY and I had my Sliding Glass Doors and Entry Door replaced by Comfort Windows and Doors back in December of 2024. I also had all my Windows replaced in July of 2025. The Windows and Sliding Glass Doors are all top of the line Signature Advantage Series with the most efficient Triple Pane Krytpon Glass Packs. Of course my wife was reluctant to do the top of the line glass packs but after seeing the performance of them keeping the house cool during hot summer days and the warmth during bitter cold winters days, she’s glad we made that decision. Another benefit is the slight tint they have from the outside while not really losing any light coming in. I have been in the Home Improvement Industry for almost 20 years and joined the Comfort Team back in early 2024. I’m so lucky to have the opportunity to enjoy the same products I help people purchase every single day to help them protect their most valued asset. The Comfort Team Crew that came to install was Randy, Ryan and Colin. They were very polite, courteous, knowledgeable and clean. They put on booties over their boots, drop cloths inside and out and did a great job cleaning up at the end. After seeing the finished products at my house and the quality of work, my friends, family and neighbors have started to use Comfort for their home improvement needs. My 21 month old son loves the Sliding Glass Doors as well! The neighbor behind my house had Comfort do their doors and siding, the neighbor across the street is having their roof done this spring. We are also doing a roof replacement for my Mom and Dad. How awesome is that?! Working for a family owned company and helping out my own family?! Thank you so much Fritz, Laurie, Jordan, Jake, Joe, and Isaiah for allowing me the opportunity to share my amazing experience with Comfort Windows and Doors to others!
  • AW
    Amber Williams
    Feb 7, 2026
    4.0
    We signed our contract with Comfort Windows and Doors in June 2024, and the installations were completed in phases—our custom window replacements were done in October 2024, and our siding and gutters were installed in December 2024. Communication and scheduling were sometimes challenging, and a few installation issues required several follow-up visits and additional touch-up work. Although the process took longer than expected, the company consistently stood behind their workmanship and honored their commitment to quality. Mark, the project supervisor, was especially helpful—he maintained communication, oversaw the final corrections, and ensured everything was completed properly before closing out the project. We also want to recognize Brandon and Caitlin, who completed the final window adjustments and delivered excellent results. In the end, our home looks fantastic, and we’ve received many compliments on the transformation. While the project had some delays along the way, Comfort Windows and Doors followed through on their guarantee and made sure we were satisfied with the finished product.
  • JJ
    John
    Feb 7, 2026
    4.0
    We signed our contract with Comfort Windows and Doors in June 2024, with our custom front picture window and two side windows installed in October 2024, followed by new siding and gutters in December 2024. While the overall process had a few bumps along the way—mainly some scheduling communication challenges and a few installation issues that required follow-up visits—the company ultimately stood behind their work and made sure everything was completed properly. It did take time for all touch-ups to be finalized, but we truly appreciated their commitment to honoring their quality guarantee. Mark, the project manager, was professional, thorough, and stayed involved until every detail was addressed and we were satisfied. A special thank you to Brandon and Caitlin, who returned to complete the final window adjustments and did an excellent job—we are very happy with the final result. Today, our home looks beautiful, and we receive many compliments from neighbors and the community. Despite a slower start and a few hiccups, Comfort Windows and Doors followed through and ensured the project was completed correctly, and we are satisfied with the finished work.

Brand Certified Facts from Comfort Windows & Doors

Comfort Windows & Doors partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: