Anderson Water-Power-Air

4.8
2448 reviews

About

ElectricianGenerator ShopWater Heater SalesWater Purification EquipmentWater PurifiersWater Softening Equipment SupplierWater Heater ServiceElectrical Installation ServiceGenerator Service & Repair
We are a family business serving Western New York and Northern Pennsylvania and provide peace of mind to customers by improving water quality through filtration, installing generators to support backup electricity needs and installing medical grade air filtration systems to recirculate and improve air quality.

Details

  • Requires appointmentNot available
  • Onsite servicesAvailable
  • Free parking lotAvailable
  • On-site parkingAvailable

Location

Anderson Water-Power-Air
79 Saginaw Dr, Rochester, NY
14623, United States

Hours

Reviews

4.8
2,448 reviews
5 stars
2,262
4 stars
86
3 stars
32
2 stars
11
1 star
57

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians consistently demonstrated professionalism, courtesy, and knowledge during service visits.

Customer Service

Customers appreciated the friendly and informative interactions with staff, highlighting their willingness to answer questions.

Efficiency

Service was performed promptly and competently, often exceeding customer expectations in terms of time taken.

Quality of Work

Many reviews praised the thoroughness and effectiveness of the work done, particularly in installations and maintenance.

Communication

Technicians effectively communicated processes and updates, ensuring customers felt informed and at ease.
  • FD
    Frank Duer
    Nov 17, 2025
    5.0
    Tech was very helpful in explaining everything also excellent in working to restore internet connection. Anderson should be to have an employee like him
  • JS
    Jay Stetzer
    Nov 15, 2025
    5.0
    WOW! I just had the most incredible installation of a tankless water heater! Two expert installers managed the complex process efficiently, cleanly, and (after my first post-installation shower) perfectly. Thanks to all involved, from the first contact to the final billing. This is one terrific company!!
  • JK
    Jennifer Kraft
    Nov 9, 2025
    5.0
    Nick was extremely knowledgeable and thorough. He took time to explain our options and made sure we understood the details. We have always been pleased with not o ly the technicians but the office as well. Great service, thank you.
  • JM
    J Marie
    Nov 6, 2025
    3.0
    We had an issue w/our UV controller/bulb. They were able to fit us in next day which was appreciated. Tech wasn’t prepared to flush the system after replacing the part, which is required after a UV issue, and expected for a $160 service charge. Part was 2.5 times higher than I pay for it online. Definitely not happy about that. But the UV is working - expensive lesson learned for a 15 min service call.
  • SG
    Sha Gonzalez
    Nov 2, 2025
    5.0
    Had a great service visit by Cheyne, after our Hydrogen Peroxide feeder ran non-stop, and heated up to the point we were nervous of letting it continue to run without getting a pro service call. Cheyne was right on time, and did a thorough system check. Finding and replacing a worn part in the water treatment system, and assuring us the Hydrogen Peroxide portion is running normally. Cheyne also shared info about the pressure, reset the auto backwashing schedule and told us where we can monitor the system. Cheyne was kind, professional and made sure we had no unanswered questions before he left.

Frequently Asked Questions About Anderson Water-Power-Air

Do you provide installation services for all your products?

Yes, our experienced technicians handle full installation for all generators, air purifiers, water treatment systems, and hot water systems.

Can I get a free quote or estimate?

Absolutely! Contact us to receive a free, no-obligation quote for any of our products or services.